It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... See more
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Review summary
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I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
Company replied
Scammers charged £5.95 for a car check which I authorised. A week later they quietly charged another £40 for a 'subscription' which I DID NOT AUTHORISE. There is no account set up on the website so... See more
I have just discovered from my bank's fraud protection service that this company have been attempting take a regular payment of £39.90 after I used them for a one-off £5.95 service. At no point did I... See more
Company details
About Checkmycar
Written by the company
Contact info
1.0
Bad
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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Just avoid them it is just a scam
Just avoid them it is just a scam. I have been charged 2 times 39.90 just the scam
December 29, 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and completely understand your frustration.
Our service includes a clearly indicated trial period, allowing users to try the platform before committing to a subscription. Occasionally, technical or account issues may result in duplicate charges, and we want to make sure these are resolved promptly and fairly.
Please contact our support team directly so we can review your account, verify the charges, and issue a refund if necessary:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are confident that once your case is reviewed and corrected, the situation can be clarified, and we hope this will allow you to reconsider your review once the matter has been properly resolved.
SCAM !!!!
Just a Scam , I been charged £39 after I have checked car details. They signed subscription on behalf of me.
December 10, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your concern.
We’d like to clarify that our service includes a trial period, which allows users to test the platform before any subscription begins. If the trial is not cancelled within this period, a subscription is activated, which may explain the charge you noticed. We regret any confusion this may have caused.
Our support team is ready to help. We can review your case, ensure your subscription is cancelled if needed, and provide guidance on resolving any charges. Please contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Do not use Checkmycar as a way of…
Do not use Checkmycar as a way of running a hpi check on your vehicle. They hide in the small print that they sign you up to a monthly subscription for £39.90 pm as I have just found out to my annoyance. Called my bank as I did not recognise the notification and they confirmed they have had LOTS of calls about this company. Called the company who are based in Ireland and spoke with a woman with an Eastern European accent who just kept talking over me saying no refunds and she “did not know anything” despite working there. To cancel the subscription you have to log onto their website and send an email asking to cancel, but based on my experience so far I have little hope that this will be done quickly. This company clearly knows what they are doing and it is a complete scam. Your average Joe in the street does not need to pay 39.90 per month to run hpi checks every month. BE WARNED! If I could give it zero or minus stars I would.
PS….The companies automated response on all of these reviews is nothing more than gaslighting….
December 28, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and completely understand your frustration. This is clearly not the impression we want our users to have.
We would like to clarify that our service offers a trial period which allows users to test the platform before any subscription begins. The subscription only starts automatically if the trial is not cancelled within this period. We understand that this may not have been clear enough, and we sincerely regret the confusion.
Regarding cancellation and refunds, our support team is here to assist. Each request is reviewed promptly, and we can guide you through the process to ensure your subscription is cancelled and any eligible refunds are processed. We take every feedback seriously and continuously work to improve clarity and customer support.
Please contact us directly so we can resolve this issue for you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
Definite scan
Definite scan. They charged me £39.99 more than once. Just reported them to my credit card company and disputed the payment again
December 19, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration.
We want to clarify that our service includes a trial period designed to allow users to test the platform before any subscription activates. If the trial is not cancelled within this period, the subscription begins, which may explain the charges you noticed. We sincerely regret any confusion caused.
That said, we take these situations seriously. Our support team can review your case, ensure any accidental or duplicate charges are resolved, and provide guidance on the next steps. We encourage you to contact us directly so we can assist and clarify everything fully.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Kind regards,
The CheckMyCar.io Team
These crooks started taking money from…
These crooks started taking money from my account every month without letting me know that I was subscribing to a monthly fee, for a service I only used and needed once.
I was happy to pay the initial £5.95 to check the history of one car, but then two payments of £39.90 each were taken from my account later that month and the following month.
I see that CheckMyCar have replied but their terms and conditions were buried in their website and not at all clear. No warning was given that I was being signed up to a monthly subscription, by email or any other communication route. I was using the car checking service at the side of the road on a cold dark night in the process of buying a car. It is not at all reasonable to go checking through pages of small print in on a mobile phone in those conditions.
November 16, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your frustration and we understand how upsetting this situation can feel.
We’d like to clarify that no charges are applied without prior information. When placing an order, customers are offered a trial period, which allows them to test the service before any ongoing commitment. The existence of the monthly subscription, its price, and the conditions are displayed during checkout and detailed in our Terms & Conditions. This trial is precisely intended for one-time users to decide whether or not to continue.
That said, if the subscription details were not clear enough for you or if there was a misunderstanding, this is absolutely something we want to review. Our goal is not to disappoint customers, but to resolve issues fairly and transparently. In many cases, our support team can quickly clarify the situation and propose an appropriate solution.
We strongly encourage you to contact us directly so we can look into your account and assist you personally:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We genuinely hope to have the opportunity to resolve this matter and restore your confidence in our service, and we’d truly appreciate it if you would consider updating your review once the situation is addressed.
Kind regards,
The CheckMyCar Team
Please Please avoid this company
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers.
To your reply: I'm sure everyone can see all your reviews says everything about how sorry you are. I contacted your team and you totally ignored it, still not refunded. Hope you enjoying money from people you trapped. AVOID, DON'T WASTE YOUR MONEY PEOPLE.
November 27, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. We want to assure you that CheckMyCar is not designed to trap anyone, and customer satisfaction is our priority.
Our service includes a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never activated without user action, and all costs and terms are clearly indicated before confirmation.
If you experienced any issue with your account, payment, or refund, our team is ready to review your case and provide a solution. Please contact our customer support directly so we can assist you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We hope to resolve the situation and restore your confidence in our service. Once everything is clarified, we would greatly appreciate it if you could consider updating your review.
Kind regards,
CheckMyCar Team
Absolute con merchants as all the other…
Absolute con merchants as all the other thousands of people have said. They stole nearly £80 from me. How can these rats still be in business its a disgrace. Company registered on some council estate in Wigan. Yeah right. Maybe I’ll have a knock on the door. This is who owns it Ahmed Abubakar he lives in Dubai the rat
November 1, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and understand your frustration. We want to clarify that CheckMyCar is not a scam and we take all concerns regarding payments very seriously.
Our service operates with a trial period, allowing users to test the platform before any subscription is activated. Subscriptions are never taken without user action, and all costs are clearly displayed in the terms and conditions before confirmation.
It seems there may have been a misunderstanding or technical issue with your account. To resolve this quickly, please contact our customer support team directly so we can review your account, clarify any charges, and provide a solution, including refunds if applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We are committed to helping you resolve this issue and hope that, once clarified, you will consider updating your review.
Kind regards,
CheckMyCar Team
Frauds!!!!
Initially report done for £5.95 - great job, then 2 days later my bank inform me that they have highlighted a potential fraudulent activity payment of £39.90, well let me say this, it isn't a potential fraudulent activity....it is fraud!
Had to cancel card with my bank (just before Christmas, thanks for that) and I now have the joy of updating all companies I do pay with that card with additional details.
This company is a joke and I can only echo the other posters giving 1*, if I could have given less I most certainly would've knowing now what a scam this is, I am also now questioning the veracity of the £5.95 report I have received for a car for my Son.
December 22, 2025
Unprompted review
Reply from Checkmycar
Hello Joe,
We’re very sorry to hear about your experience and completely understand your frustration, especially around the holiday period.
Please be assured that CheckMyCar is not a scam. Our service includes a trial period, allowing users to test the platform before committing to any subscription. Subscriptions and payments are never activated without user action, and all costs are clearly outlined in the terms and conditions before confirmation.
It seems there may have been a misunderstanding or technical issue with your account. Our team is ready to review your account, clarify the charges, and provide a solution, including any necessary refund.
To resolve this promptly, please contact our customer support:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We hope to restore your confidence in our service, and once everything is clarified, we would greatly appreciate it if you could consider updating your review.
Kind regards,
CheckMyCar Team
Pure scam.
As per other customers have stated.
£39.99 charge coming out of bank which I never signed up to.
December 21, 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your feedback.
We understand your frustration and take your concern seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription. Information about the subscription, its £39.99 cost, and the cancellation process is provided during checkout and in the confirmation email. We regret if these details were not clear enough.
Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve transparency and the overall user experience.
Fraudsters.
As per everyone else. This company is a scam, simple as that.
December 20, 2025
Unprompted review
Reply from Checkmycar
Thank you for your feedback.
We understand your concern and take it seriously. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about subscriptions, costs, and cancellation procedures is provided during checkout and in the confirmation email. We regret if this was not immediately clear.
Our team is available to review your situation and assist with any questions or concerns regarding your account:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is valuable and helps us improve transparency and clarity for all users.
Very dissatisfied
Very dissatisfied. This company tried to withdraw £39.9 from my bank account even I emailed them and said I have no need for any subscription and zi never asked fir subscribe. Instead to cancel this they said is written in terms snd conditions which I never seen on their website or I approved. Complete lack of transparency and poor attitude by staff and the management. That's no wonder how many people are dissatisfied. Avoid this site as is only stealing moneys and have nothing to offer the information provided is poor and unuseful.
December 20, 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your experience.
We understand your frustration and apologise for the inconvenience caused. Our service includes a trial period, allowing users to evaluate the platform before any subscription or long-term commitment. Information about the subscription, its cost of £39.90, and the cancellation process is provided during checkout and in the confirmation email. We regret if this was not clear enough or easily visible.
Our team is available to review your situation and assist with any concerns regarding your account or subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is very important and helps us improve transparency, communication, and the overall user experience.
Total scam paid on credit card just…
Total scam paid on credit card just under 30 quid 14 months ago paid card in full just checked credit card now owe just shy 360 will be getting to the bottom of this shame on you for 2 days insurance rip off dont use a total scam
December 19, 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your feedback.
We understand your frustration and take your concerns seriously. Our service includes a trial period, allowing users to test the platform before any subscription or long-term commitment. All subscription details, including costs and cancellation procedures, are provided during checkout and in the confirmation email. We regret if these details were not sufficiently clear.
Our team is available to review your situation and assist with any concerns regarding your account or charges:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve transparency, communication, and the overall user experience.
Do not recommend
Do not recommend, keeps trying to take out a monthly subscription of £40 when I only paid for a single check, absolute scam!
December 18, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
If I could give no stars I would
If I could give no stars I would. I paid for a service, which I received, but then they attempted to take almost £40 from my bank. I did not authorise this payment. BEWARE!!!
I have since communicated with the Company who have rectified things, which I appreciate. I would like to advise everyone to make sure you read all the small print and check/unchecked all relevant boxes
December 16, 2025
Unprompted review
Reply from Checkmycar
Hello David,
We are very sorry to hear about your experience and understand your concern regarding the attempted subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
100% scam company
Total scam company. They lure you in with a 5.95 vehicle history check and the following day they charge you with 39.90 without warning. They also save your card details without permission, hence my bank blocked it as fraud, so getting a new card to avoid any further transactions from those fraudsters.
December 18, 2025
Unprompted review
Reply from Checkmycar
Hello Mr Nikos,
We are very sorry to hear about your experience and understand your concern regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
AVOID - SCAM
AVOID. TOATL SCAM ! paid for a vehicle check £5.99 (basic rubbish) then after 4 months I noticed £39.99 being taken out of my account. It’s not clear enough from when you purchase you’re being signed up to a subscription, no confirmation email etc. Managed to get x2 payments back which was hard work as their customer service is shocking! AVOID
December 18, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
As per lots of other customers I have…
As per lots of other customers I have been trapped by this service - £5.95 for a single search with no information of any use then £39.95 the following day That would recur monthly!!!
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you
December 1, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Absolute con
Absolute con. Make sure you read the terms. Charge you £6 then 48 hours later take nearly £40 for a subscription you don't sign up up. Spoke to them on the phone, no cooling off period so £40 wasted.
Stay away.
December 17, 2025
Unprompted review
Reply from Checkmycar
Hello Michael,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Avoid
Avoid check my car its a Complete scam. They offer a low cost vehicle report for 5 pounds. A few days later they claim a subscription 39.90 a month.
December 17, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your concern regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. Information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
Can only be described as fraud
As others have said, used this service to check history of a car before I purchased it for £5.99. Then I get charged every month £39.99 which I wasn’t aware of whatsoever. Complete fraud
December 17, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience and understand your frustration regarding the unexpected subscription charge.
Please note that our service offers a trial period to allow users to test the vehicle check before any monthly subscription commitment. All information regarding pricing, the trial period, and cancellation terms is provided during the ordering process and in our terms of use. We sincerely regret if these details were not sufficiently clear at the time of purchase.
Your situation deserves careful attention, and our priority is to review your account and provide an appropriate solution, including assistance with subscription issues or any refund if necessary.
Please contact our customer support so we can clarify and resolve this matter promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal to ensure a transparent and satisfactory resolution.
Best regards,
The CheckMyCar Team
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