Cheddar Reviews 

589
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app easy to use and user-friendly, appreciating the seamless process for buying and using e-gift cards, which often generate quickly. Many people highlight the excellent, fast, and friendly customer service, noting that support teams are efficient, responsive, and helpful in resolving queries. Reviewers also value the significant cashback opportunities and boosts, making it an effective way to save money on everyday purchases. However, some customers also noted occasional problems with gift cards not working or having errors after purchase. A few other people also felt that communication from customer service could be poor or slow, with some instances of unresponsiveness.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting excellent communication, fast... See more

Application

Reviewers mention positive feedback about the app, with many finding it extremely easy to use and a great way... See more

User experience

People report positive experiences with user experience, finding the app user-friendly and easy to navigate... See more

Value for money

Consumers express satisfaction with the value for money, highlighting significant savings on everyday... See more

Product

Customers consistently note ambiguous experiences with product, particularly regarding gift cards. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The app is easy to use ,very user friendly, buying and using e-gift card at checkout a seamless process (In-store and online). Gonna to spend anyways from weekly groceries to buying gifts or even dro... See more

Company replied

Rated 5 out of 5 stars

The process of getting giftcards is very simple and I've easily incorporated into my supermarket shopping system (use scan as you go as then you know exactly how much gift card to buy). The gift card... See more

Company replied

Rated 5 out of 5 stars

Cheddar has been a great experience so far. Very easy to buy and use the gift cards, with incentives like boosts if you top up regularly. However, the real review always comes after a challenge. In th... See more

Rated 5 out of 5 stars

I’ve been using Cheddar for probably about a month or so now and it’s been nothing but good to me. I love how fast and reliable it is and I love how you can use it each week and get an extra tier boos... See more


Company details

  1. Cashback Provider
  2. Payment Service

Written by the company

Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

589 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(589)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy cashback!

Easy way to get cashback without doing anything except register your cards! Customer service was good too when I did not know how to remove an expired one. Was easy to sort once given instructions. Would recommend.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience using Cheddar

Great experience using Cheddar. I'm now in the habit of checking how much I can earn in cash back before paying at the till. I even combined my reward points for Costa and Sainsbury's the other day giving me an extra saving!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Cheddar is great

Cheddar is great, the app is linked to your bank account, purchase a gift card which is then available instantly. Earn cashback on your gift card purchase a great way of earning a little extra. I had an issue with a gift card not loading, contacted support, they were able to resolve the issue quickly.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Love this app

Love this app, so easy to make money, just buy your gift card before going to the shop to make it a little easier, then scan at checkout. A quick tip also is to take a screenshot of your gift card, then you can just scan from your photos! No need for WI-FI or Data in store! Use my sign up code:- AIZBAYL to get a free £3 just for signing up! Happy Saving😊

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great app and really helpful customer…

Great app and really helpful customer service team.
I have been using the app a little while now. You can earn cashback with some companies by linking your bank account or others you can purchase prepaid vouchers. Cashback rates are competitive, sometimes Cheddar has the best rate, other times other cashback apps have better rates but that's to be expected. It's a great app which is very user friendly and I would definitely recommend.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service & offers

Brilliant cashback app with loads of offers available from places that I actually use. Their customer service is really good, responsive and knowledgeable. They were mega quick to resolve an issue I had with voucher for Uber even though the problem was on Uber side.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Cheddar - The best app for Discounted Gift Vouchers

I have been using the app now for over a month and find this is the best app for buying e gift vouchers with discount. I especially like that vouchers when purchased are available instantly and the open banking linkage makes purchase effortless. Being able to add vouchers to Apple wallet is a feature I value.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

great user experience

I have used many reward apps. But none come close to the user experience cheddar provides. Cashbacks are instant and the process is quite straightforward.

There are a few things that can be improved but I think those will be solved as the app matures.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Good job!

After several failed attempts, I got brilliant speedy resolution. It transpired fault was not with Cheddar. Dealt with by email eith really human touch. Good job.

May 21, 2024
Unprompted review

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