The app is easy to use ,very user friendly, buying and using e-gift card at checkout a seamless process (In-store and online). Gonna to spend anyways from weekly groceries to buying gifts or even dro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The process of getting giftcards is very simple and I've easily incorporated into my supermarket shopping system (use scan as you go as then you know exactly how much gift card to buy). The gift card... See more
Company replied
Cheddar has been a great experience so far. Very easy to buy and use the gift cards, with incentives like boosts if you top up regularly. However, the real review always comes after a challenge. In th... See more
I’ve been using Cheddar for probably about a month or so now and it’s been nothing but good to me. I love how fast and reliable it is and I love how you can use it each week and get an extra tier boos... See more
Company details
Written by the company
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Contact info
2 Television Centre, W12 7FR, London, United Kingdom
- support@cheddar.me
- cheddar.me
4.6
Excellent
587 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used gift cards as a means of…
I have used gift cards as a means of getting a small saving on every day purchases for a long while. Managed carefully on an annual supermarket spend, everyday items and clothing as well as holidays and other items, you can earn hundreds if not thousands of pounds (if a really big spender) back in cashback. Cheddar is super easy to use, has a great UI and UX and most importantly all you gift cards are held in one place and ready to use until they are exhausted and filed. The team there are also super responsive from a CX perspective so I'd recommend giving them a try.
March 11, 2025
Unprompted review
Reply from Cheddar
Hi there,
Thank you for taking the time to share such detailed feedback!
It's great to hear how you're making the most of gift cards to maximise your savings—and we're so glad Cheddar is helping make that process even easier.
We really appreciate your kind words about the app and our support team.
Thanks again for the recommendation!
Best,
Team Cheddar
Great customer support.
Great customer support.
I bought a gift card which didn't work at checkout. I asked for a refund and got it the next day. Customer support was easy to use and the issue was sorted out quickly.
March 4, 2025
Unprompted review
Reply from Cheddar
Hi Karen,
Thanks for your feedback! We're really glad to hear our support team was able to sort things out quickly and make the process smooth for you.
Always here if you need us!
Best,
Team Chedddar
Really easy to use and the instant cash…
Really easy to use and the instant cash back really accumulates quickly.
Very helpful to resolve a recent issue with linking my bank account too.
March 5, 2025
Unprompted review
Reply from Cheddar
Thanks so much for the great feedback! We're glad you're enjoying the instant cashback and that we could help with your bank linking issue. Always here to support you!
Easy to use and customer support is…
Easy to use and customer support is fantastic
February 19, 2025
Unprompted review
Reply from Cheddar
Hi Shelley, Thanks a lot! We're so happy to hear you're finding the app easy to use and our support team helpful. We're always here if you need anything!
Fantastic customer service
Fantastic customer service, especially from Mustafa who sorted an issue for me with my account. They offer great cashback and have amazing support and help. I'd highly recommend them.
February 18, 2025
Unprompted review
Reply from Cheddar
Hi Ness,
Thanks so much for the kind words and recommendation!
We're really glad Mustafa was able to help with your account and that you’re enjoying the cashback and support.
We’ll be sure to pass this on to him!
Best,
Team Cheddar
Reply from Cheddar
Thanks so much! We're really glad you're loving the app and had a great experience with our customer service. Always here if you need us! 💛
The support team is very kindly and…
The support team is very kindly and have solved my problem.
February 10, 2025
Unprompted review
Reply from Cheddar
Thank you for your feedback! We're so glad our support team was able to help and that you had a positive experience. Always happy to assist! 😊
👍 from me!
Needs support from more credit cards, but great idea and good customer service
February 7, 2025
Unprompted review
Reply from Cheddar
Hey Miles,
Thanks for the feedback! We're glad you like the idea and had a good experience with our customer service.
Support for more credit cards is something we're actively working on—watch this space! 😊
Best,
Team Cheddar
I had an issue with a gift card and…
I had an issue with a gift card and reached out to the Cheddar support team. They were incredibly helpful and resolved my query quickly by arranging a refund. Their communication was friendly and professional throughout the process. I'm impressed with their excellent customer service and highly recommend Cheddar.
February 7, 2025
Unprompted review
Reply from Cheddar
Thank you so much for the lovely feedback! We're really happy to hear our support team could resolve your issue quickly and that you had a positive experience throughout. We truly appreciate the recommendation! 💛
Slice of Cheddar (Highly Recommend the App)
I enjoy using the Cheddar app, and it has made earning cash-back so simple. Recently, I had an issue where I was locked out of my account and needed my rewards transferred to a new one. The Customer Care representative was helpful in closing my old account (since only one is allowed) and swiftly transferred my rewards. They handled my request efficiently and professionally.
This is an app I’d highly recommend—its interface is easy to understand, and it has helped me get the most out of my shopping.
January 30, 2025
Unprompted review
Reply from Cheddar
Dear Fay,
Thank you so much for sharing your experience!
We're really glad our team could help you get everything sorted smoothly and that you're enjoying the app overall.
It means a lot to hear that Cheddar is helping you make the most of your shopping—and we truly appreciate the recommendation!
Best,
Team Cheddar
I have nothing bad to say about…
I have nothing bad to say about Cheddar, they save me lots money and I really like their app as it's very easy to use. I love the overview screen of all my bank accounts and it make it very easy to track the gift cards I have bought in the wallet section. I mostly use it for supermarket cashback which works very well. When I request payouts of the cashback I have earned it comes through instantly which I really appreciate. They also have very friendly and helpful customer service. I highly recommend Cheddar!
January 20, 2025
Unprompted review
Reply from Cheddar
Dear Richard,
Thank you so much for the amazing feedback and recommendation!
We're really happy to hear you're finding the app easy to use and that features like the wallet and overview screen are helping you stay on top of things. It’s great to know the supermarket cashback and instant payouts are working well for you too.
Always here if you need anything! 💛
Team Cheddar
Got a refund very quicker to a code not…
Got a refund very quicker to a code not working. Mustafa was very helpful and polite
January 9, 2025
Unprompted review
Reply from Cheddar
Dear Nicola, Thanks for your feedback! We're glad to hear your issue was resolved quickly and that Mustafa was able to help in such a polite and helpful way. We'll be sure to pass on your kind words! Best, Team Cheddar
I've been using the Cheddar App for a…
I've been using the Cheddar App for a while now to buy gift cards to save on purchases from various high street retailers.
The app works really if ever I've had any issues support have always been quick to respond and resolve the issue.
January 14, 2025
Unprompted review
Reply from Cheddar
Thanks so much for your continued support! We're glad to hear the app’s been working well for you and that our support team has been quick to help whenever needed. Always here if you need anything! Team Cheddar
Too slow in responding to queries
Too slow in responding to queries. Took £58 to buy voucher for Sainsburys. Delivery failed, voucher has disappeared and they have kept the money.
January 11, 2025
Unprompted review
Reply from Cheddar
Hi there,
Thank you for your feedback, and we're really sorry to hear about the trouble you experienced.
Appreciate it was some time ago, but we do sincerely apologise if there was any delay in resolving your query. According to our records, the issue was resolved through our support team via another communication channel back in January. However, should you need any further assistance or run into any issues while using the app, please don’t hesitate to reach out to support@cheddar.me .
Finally, we hope your subsequent interactions with Cheddar have been smooth and enjoyable. We truly do appreciate your continued support of our platform.
Best regards,
The Cheddar Team
Cheddar refund
After having one of orders cancelled by another company. The support staff at cheddar were able to resolve this and get me a full refund
January 2, 2025
Unprompted review
Reply from Cheddar
Hi Euan, Thanks for sharing your experience! We're really glad our support team could step in and help get things sorted with a full refund. Always here if you need a hand! Best, Team Cheddar
Still waiting to be verified
I wanted to buy a gift card and also claim my £5 welcome bonus.
However I can't get any further than verifying my ID which I did by emailing my driving licence.
Still not verified after 2 days and the offer expires tomorrow.
Maybe make it clear that you need to be verified before cashback can be paid.
December 29, 2024
Unprompted review
Reply from Cheddar
Dear Tracy,
Thank you for your feedback, and we’re really sorry for the delay you experienced at the time of your review. We can see this review was from a little while ago, and we're glad to confirm the issue was resolved shortly after via our in-app support. Apologies that we didn’t get a chance to respond to this review sooner!
If you ever need any further support or have any questions, do feel free to reach out to us at support@cheddar.me — we're always here to help.
Best,
Team Cheddar
Best app for cashback
The best app to get the best Cashback for each purchase. The costumer support is second to none. The app is easy to use , with a big variety of brands working with it.
I highly recommend it. Even better returns than if you’d be a AMEX big spender.
December 20, 2024
Unprompted review
Reply from Cheddar
Hi Alexandros,
Thank you so much for the amazing feedback and recommendation! We're thrilled to hear you're loving the app, finding it easy to use, and making the most of the cashback across so many brands.
And wow—what a compliment to be compared to AMEX rewards!
Good results in just 4 weeks!
So far, I’ve had an amazing experience with Cheddar. Just by taking 2 mins to buy a gift card (to purchase items) rather than using my debit card, I’ve made £38 cashback (in 4 weeks). Plus you can often use the gift card on other cashback sites, doubling and sometimes tripling the %.
December 17, 2024
Unprompted review
Reply from Cheddar
Hi Helen, Thanks so much for sharing your experience! We're really glad to hear you're finding Cheddar so rewarding—and that quick swap to gift cards is really paying off! Love that you're stacking rewards too. More great deals coming your way!
Fantastic
It's a nice feature to have when everything gets more expensive!
Customer care are quick and responsive when needed!
December 17, 2024
Unprompted review
Great comms with the Cheddar team and…
Great comms with the Cheddar team and swift IT support.
December 17, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.