No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found this company on the website purely by chance. I suffer from a bowel disease and have had to, on occasions, resort to disposable incontinence pants which are uncomfortable and extremely bulky.... See more
Company replied
Really helpful customer service enabled me to get the exact size my autistic child needed in their chosen style of period pants. They were originally given a pair at school via their school Period Pov... See more
Company replied
I really loved their menstrual underwear, it's great quality, comfortable and it looks amazing. My favorite models where the Feeling sassy, for normal flow (they're pretty); and the Feeling hip, for h... See more
Company replied
Company details
About Cheekypants
Written by the company
Cheeky Pants - simple reusables since 2008!
Who are Cheeky Pants?
Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.
Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods
Small swaps can make a BIG difference, since 2016 we have saved:
Fast & Free Shipping!
Free RM Tracked delivery on all orders over £40
VIP shipping available for £9.95 which guarantees free UK shipping for life.
Contact info
98 Sutton Road, BN25 4QJ, Seaford, United Kingdom
- 07308130406
- customers@cheekypants.com
- cheekypants.com
4.6
Excellent
340 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Prompt response to enquiries, helpful and friendly staff and great products.
Excellent customer service all-round.
Highly recommend 😊
October 24, 2023
Reply from Cheekypants
Thanks for the lovely review and I'm so pleased Erika was able to help resolve the issue speedily. You know where we are if you need anything else.
Warm regards,
Jo
Communication
I didn't receive any kind of confirmation email for my order, which makes me worry that it wasn't processed. The only thing I've received from the company since I placed my order yesterday was this survey.
October 24, 2023
Reply from Cheekypants
Hi, thank you for the feedback. I can see you ordered at 1am our time, it has gone through fine. The confirmation email will have sent at the moment the order went through. If it isn't in your inbox, it will have landed in your junk mail. Unfortunately, occasionally hotmail's firewalls will reject our emails but if you add us as a contact it will over ride this.
If you have any other issues always feel free to email us at customers@cheekywipes.com and we will be more than happy to help, Best wishes, Kirstin
Reply from Cheekypants
Thanks for the super review, so glad you are loving the pants.
The pants were fine and arrived in good…
The pants were fine and arrived in good time.
However I have tried several times in calling the company but each I just received a voice message, so because of that I've dropped my rating from 5 to 3.
August 31, 2023
Reply from Cheekypants
Thanks for taking the time to review your order and I'm glad the pants have been well received.
I'm so sorry you haven't been able to speak to one of us, the best way to get in touch is via email or our live chat as there are 4 of us answering those but only one of us answering the phone!
I've dropped you an email this morning so check your inbox or spam folder and we can go from there.
Very speedy service
September 12, 2023
Reply from Cheekypants
Thanks for taking the time to review your order and I'm pleased it arrived in good time.
A good product keeps planet from…
A good product keeps planet from pollution. Service very quick.
August 22, 2023
Reply from Cheekypants
Thanks so much for the review and we agree! We love that our customers are saving more and more disposable items from landfill.
Gives me confidence
Quick delivery, quality products that give me a bit of confidence to go out and about without experiencing an embarrassing accident. This was a re-order.
I have an illness which causes me to have a weak bladder.
August 21, 2023
Reply from Cheekypants
Thank you so much for taking the time to review your order and I'm so pleased the products are making a difference for you.
My orders arrived really quickly & I…
My orders arrived really quickly & I feel really confident in these pants/pads ,super comfy.
August 1, 2023
Reply from Cheekypants
This is great, thanks so much for the review.
Ease of site
Ease of site. Great explanation of each item. Bought 2 items and if suitable will be back
August 23, 2023
Reply from Cheekypants
Thanks for the review and we're so pleased the site was easy to navigate and you found what you needed. If you have any questions on the products, drop the team a line to customers@cheekypants.com and we'll be happy to help.
I love using cheeky pants reusable…
I love using cheeky pants reusable pads. They are comfortable, easy to put on and easy to wear.
August 22, 2023
Reply from Cheekypants
Thank you so much! We love our pads too and I'm so pleased they are working well for you.
Reply from Cheekypants
Thank you, that's great to know they are working for you.
Reply from Cheekypants
Thanks for taking the time to review your order Natasha and I'm pleased you are already loving your kit.
If you have any questions at all, drop the team an email to customers@cheekypants.com and we'll be happy to help.
Warm regards,
Jo, Head of Customer Journey
Great investment
I have bought 4 pairs of underwear snd 4 pads. These have been great, comfy and do the job! Much nicer than sticky pads !
June 9, 2023
Reply from Cheekypants
Thanks Anna, so glad you are loving the pants and pads. They are so much more comfy and do make a nice difference especially in the warmer weather!
Warm regards,
Jo, Head of Customer Journey
Highly recommended!
I have been using cheeky period pants for a while now and they are absolutely life changing!
I ordered few extra pairs, and was mistakenly send a wrong pattern. The team quickly replaced them with the ones I wanted.
May 22, 2023
Reply from Cheekypants
Thanks for your continued support Julia and we love it when our customers use the same terms as us to describe our products!
Apologies we sent the wrong pattern, but I'm really glad the team were able to sort it quickly for you.
Warm regards,
Jo, Head of Customer Journey
I ordered this item and paid next day…
I ordered this item and paid next day delivery which cost £5.99.
I’m still waiting for my items to arrive 3 days later so basically I’ve feel I’ve wasted my time in paying next day delivery.
June 9, 2023
Reply from Cheekypants
Hi Tracey,
Thanks for taking the time to review your order and I'm sorry you are still waiting for it to arrive. We have all our delivery info on our site and as we are trialling a 4 day week, we have communicated to our customers that orders placed after 2pm on a Thursday won't be dispatched until a Saturday with Royal Mail or a Monday with DPD.
I'm not sure why it has taken DPD an additional day to deliver your order but I have dropped you an email so keep an eye on your inbox or spam folder.
Warm regards,
Jo
Value for pack bundle
I had been using period pants for a few months previously (set of three from M&S ) to help manage cramps better than disposable pads where it was uncomfortable and was constantly changing everytime i was going to the bathroom. Even though they do the job of managing the cramps, I felt a bit limited with the three pants I had as I would often wash them together after use and wouldn't have them dried in time for when I needed them for the next day ( use disposable pads during night ) . I searched on Google different brands of period pants (thinx, modibodi etc ) and had found cheekypants the most valuable ( 5 pants for 50 pounds - the same price others were charging for only just 3 !)
So I brought them and was quickly dispatched the most comfortable pants I have ever worn even if the current period was winding down .
June 5, 2023
Unprompted review
Fits really nice and all in the right…
Fits really nice and all in the right place. Easy to wash and really absorbant. I am so happy for the price it’s just life saver.
April 24, 2023
meh trying other companies
I love the idea and the price point is great but not having free returns, photos not looking like the product, trying to sort sizes were all a bit of a Faff. Lots of words on the site with out a lot of actual substance.
May 9, 2023
Reply from Cheekypants
Hi Danielle,
Thanks for taking the time to review your order and I'm sorry one of the styles wasn't right for you. I can see you completed the questionnaire online and Kirstin came back to you with recommendations on sizing as well as styles.
The Feeling Sporty which are a low rise pant are reflected in the images but we appreciate that every body is different and they will sit differently but we try and explain that in the description.
We do take all customer feedback on board so I can review that and make amends where necessary.
Warm regards,
Jo
Head of Customer Journey
Nice wash bag to put sanitary products…
Nice wash bag to put sanitary products in. Hope they will make some more colours. Fair price.
April 10, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.