Had good experience booking our Singapore Airlines tickets with Cheers travel. Received confirmation in an hours time and received the tickets in a day's time. Spoke to Leo who was helpful and courteo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ayaan has been incredibly helpful when helping me navigate my flight reschedule! I appreciate his prompt help and support in this matter! I am also very impressed by how responsive Cheers Travel’s hel... See more
Company replied
John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more
Company replied
"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more
Company replied
Company details
Written by the company
Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.
Contact info
Australia
- cheerstravel.com.au
4.9
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service . Very easy to book and find best tickets offers.
July 2, 2026
Unprompted review
Reply from Cheerstravel
Dear Andrea,
We are truly grateful to you for taking time out to leave us a review. Together with our professional team, we promise to do our very best just to cater to every little thing you need.
Wish you a safe journey ahead!
Cheers Travel Team
Exceptional service by Abhishek
July 1, 2026
Unprompted review
Reply from Cheerstravel
Dear Prabhleen,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Gautam helped me booking tickets
June 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Rajashri,
Thank you for the wonderful 5★ review for our services, which has kept our spirit high and positive. It has been our immense pleasure in assisting you.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
Cheers Travel Team
Gothem is very polite and…
Gothem is very polite and knowledgeable. I will recommend Cheerstravel and Gothem to my friends.
June 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Frank,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Good website for booking
Good website for booking, clean, smooth experience.
June 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Santosh,
We are truly grateful to you for taking time out to leave us a review. Together with our professional team, we promise to do our very best just to cater to every little thing you need.
Wish you a safe journey ahead!
Cheers Travel Team
Used them for first time to book…
Used them for first time to book flights to China for family. Got a very good service. Will use them again.
June 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Dean,
We are truly grateful to you for taking time out to leave us a review. Together with our professional team, we promise to do our very best just to cater to every little thing you need.
Wish you a safe journey ahead!
Cheers Travel Team
Gautam booked my travel I am very happy…
Gautam booked my travel I am very happy with his service, he is attentive and understood my needs. I highly recommend if you want a personalised service.
June 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Chantal,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Hope you have a lovely day ahead!
Cheers Travel Team
Excellent experience with Leo (travel…
Excellent experience with Leo (travel agent). He is professional, responsive, and attentive throughout the booking process. He arranged our flight via Singapore Airlines efficiently, ensuring the itinerary was convenient and well-coordinated.
June 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Than,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Hope you have a lovely day ahead!
Cheers Travel Team
good for travel
June 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Yunpeng,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Great easy online booking most…
Great easy online booking most affordable flights at short notice.
Good written and follow up call post booking
June 28, 2026
Unprompted review
Reply from Cheerstravel
Dear Georgina,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Hope you have a lovely day ahead!
Cheers Travel Team
Was a good experience with very good and prompt service
Was a good experience with booking and received courtesy call for booking was very helpful highly recommend
June 28, 2026
Unprompted review
Reply from Cheerstravel
Dear Suhail,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Hope you have a lovely day ahead!
Cheers Travel Team
Harris Oracoy
I would like to commend Preeti, a customer service representative, for her excellent assistance. She contacted me courteously to inform me that my mother’s flight booking was non-refundable and non-changeable.
Preeti went above and beyond by offering to upgrade the booking to a flexible option at no additional cost, which I greatly appreciated.
I am very pleased with the level of service provided and would highly recommend Cheers Travel for their outstanding customer care.
June 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Harris,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Hope you have a lovely day ahead!
Cheers Travel Team
Great experience with Cheers…
Great experience with Cheers Travel—well-organized, friendly team, and hassle-free from start to finish. Highly recommended.
June 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Venny,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
My experience has been good so far
My experience has been good so far. Appreciate the follow up call and being able to select my seat in advance. I haven’t travelled yet but hopefully everything goes well.
June 28, 2026
Unprompted review
Reply from Cheerstravel
Dear Flor,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Excellent service!
June 27, 2026
Unprompted review
Reply from Cheerstravel
Dear Soumya,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Exceptional service and unbeatable holiday booking deal
I was booking travel during the peak holiday period, and Mike went above and beyond to secure an amazing deal for the exact dates I needed. The price was excellent, and the baggage inclusion made it even better value. I’m genuinely impressed with the service I received and will definitely recommend Mike to anyone planning future travel.
June 27, 2026
Unprompted review
Reply from Cheerstravel
Dear Vrush,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Reply from Cheerstravel
Dear Sandip,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Excellent service
June 26, 2026
Unprompted review
Reply from Cheerstravel
Dear Satnam,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
Just call Nelson at cheers travel for flights shown on comparison websites - takes the time wasting out of nonexistent flights
Nelson was fab! I really thought it was a scam! I looked through emails and I had used them successfully before. I went through cheap flights and sky scanner and just found that none of the flights advertised were available! Cheers rang me and talked me through available options. Was sent email with quote ( was slightly dearer than advertised but at least I knew it was available) quick and easy payment and itinerary what’s app’s over in 10 mins- I was dubious and called back and put through to trusted Nelson - who advised I could also check directly on the airlines manage booking page! Thank you Nelson - no messing around and honest information and details! Very knowledgeable! Took the stress out of those comparison fake websites! Go Nelson!
June 25, 2026
Unprompted review
Reply from Cheerstravel
Dear Elaine,
Thank you for your valuable feedback. It keeps our spirit high and positive. We are glad your travel requirements could be met. For excellent deals, please also visit our website cheerstravel.com.au For excellent deals, please also visit our website cheerstravel.com.au
They don't have the flight tickets they advertise
They don't have the flight tickets they advertise. Went through the whole booking process to be left with an error screen saying booking was unsuccessful due to a ticket availability issue. I was able to book the same flights for a few dollars more on a different site minutes later, so the fare class was definitely available.
You then receive an email with classic pressure tactic sales and an unsolicited phone call.
I can't figure out why some businesses refuse to conduct themselves in an honest manner.
June 25, 2026
Unprompted review
Reply from Cheerstravel
Dear Darragh,
Please accept our sincere apologies for your dissatisfaction.
We understand your concern, however; as per the terms and conditions, all prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once your booking has been paid for in full by you. Please note that prices quoted are subject to change.
Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include, but are not limited to, adverse currency fluctuations, fuel surcharges, taxes, and airfare increases. International airfares have doubled as demand is high and shrunken capacity has enabled airlines to raise prices to combat higher fuel costs. This is an aspect beyond our control, however; we did our best to assist over the call. If fares have increased, the card is never charged without your agreement. We would also request you to kindly share the booking reference so that we can review the reason why the reservation could not be confirmed.
We apologize once again for the inconvenience caused. Cheers Travel Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.