Suzanne / Juhi helped me so much from the start to the end. I was little skeptical after reading the reviews and called them. Juhi answered, assisted with good price, collcted my details, validated... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had good experience booking our Singapore Airlines tickets with Cheers travel. Received confirmation in an hours time and received the tickets in a day's time. Spoke to Leo who was helpful and courteo... See more
Company replied
Gautam at Cheers Travel was an absolute pleasure to deal with. He was incredibly helpful in trying to find alternative flights for me and made every effort to answer my questions and offer travel advi... See more
Company replied
Ayaan has been incredibly helpful when helping me navigate my flight reschedule! I appreciate his prompt help and support in this matter! I am also very impressed by how responsive Cheers Travel’s hel... See more
Company replied
Company details
Written by the company
Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.
Contact info
Australia
- cheerstravel.com.au
4.9
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and quick response and upgrade…
Great and quick response and upgrade free of cost.
May 3, 2026
Unprompted review
Reply from Cheerstravel
Dear Anoj,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Very suspicious
I tried to book multiple times, but very time after submitting all personal and card details there is an error that the booking was not processed. After that I would get a phone call from customer service offering me a much higher price
March 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Piotr,
We sincerely regret to hear about your experience while booking a flight with us and appreciate you bringing this matter to our attention. Kindly share your booking reference number so we can thoroughly investigate the issue and assist you accordingly.
Our team is committed to resolving your concern at the earliest and ensuring a smooth and satisfactory experience.
We look forward to assisting you and providing a prompt resolution.
Mike has excellent knowledge of booking…
Mike has excellent knowledge of booking process and very good customer service . I highly recommend him for any booking releated inquiries and he do his best to get the best ticket
May 3, 2026
Unprompted review
Reply from Cheerstravel
Dear Deep,
Thank you for the excellent 5-star review which will make our day. We are grateful for your message of encouragement.
Together with our professional team, we promise to do our very best to cater to every little thing you need. We greatly value your trust and confidence in us.
Cheers Travel Team
Reply from Cheerstravel
Dear Thakaviny,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
i book the tickets with lisa.
i book the tickets with lisa.
she is very helpful and nice.she gives me all information about travel
thank you lisa
May 2, 2026
Unprompted review
Reply from Cheerstravel
Dear Prajakta,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
Roxanne was very helpful and helped me…
Roxanne was very helpful and helped me get the flights I wanted. She listened well to my needs.
May 1, 2026
Unprompted review
Reply from Cheerstravel
Dear Rebecca,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team
I’m happy with the service Sandra…
I’m happy with the service Sandra provided, I’d recommend to my friends to use their services.
May 1, 2026
Unprompted review
Reply from Cheerstravel
Dear Nette,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Great Service from Shawn
Great service from Shawn, helped me inform me during a big schedule change so I didn't miss my flight and made absolute sure that I knew about the new departure times.
May 1, 2026
Unprompted review
Reply from Cheerstravel
Dear Bill,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Excellent customer service and…
Excellent customer service and communication. Shawn was amazing!
May 1, 2026
Unprompted review
Reply from Cheerstravel
Dear John,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Prince was very helpful and I strongly…
Prince was very helpful and I strongly recommend. Great customer service. 10/10
May 1, 2026
Unprompted review
Reply from Cheerstravel
Dear Hajra,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Preeti gave us best customer service
April 30, 2026
Unprompted review
Reply from Cheerstravel
Dear Abhay,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
smooth booking experience without any…
smooth booking experience without any hassle.
April 28, 2026
Unprompted review
Reply from Cheerstravel
Dear Shantam,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Good communication and nice airplane.
April 22, 2026
Unprompted review
Reply from Cheerstravel
Dear Zahra,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
fast and good service
April 29, 2026
Unprompted review
Reply from Cheerstravel
Dear Myrna,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Online booking experience
First of all, I got a very cheap fare for Singapore Airlines. Secondly, I got a call from the customer representative about any issues or hurdles while making a booking. I appreciate their support. Thank you, Cheers Travel.
April 26, 2026
Unprompted review
Reply from Cheerstravel
Dear Kaushal,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Reply from Cheerstravel
Dear Elena,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
I dealt with Leo regarding a booing I…
I dealt with Leo regarding a booing I could not make myself he was very helpful and very patient with me and booked the flights I needed really great customer service and very fro
April 27, 2026
Unprompted review
Reply from Cheerstravel
Dear Dylan,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Definitely recommend.
We had a slight inconvenience when booking but it was made very easy to solve when a number was provided on the website and we spoke to Bill who made the whole experience so easy with clear communication, providing different options. Definitely recommend.
April 27, 2026
Unprompted review
Reply from Cheerstravel
Dear Dekota,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
John and Ronnie made the experience…
John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocations. I strongly recommend booking with Cheers Travel and will refer them to other colleague's and family members.
April 26, 2026
Unprompted review
Reply from Cheerstravel
Dear Yasean,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
Reply from Cheerstravel
Dear Tushar,
We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team
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