Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited until we got home about 15 mins later. Items not ye... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From easy ordering , to deliver, driver was polite and helped us unload everything. Installation was as easy as it looked with 3 panels fitted into existing concrete posts with the aluminium inserts i... See more
Company replied
Great range of products at very keen prices. Once ordered the line of combination was clear and consume. The delivery was remarkable quick. The best part was opening my order and being blown away by t... See more
Company replied
I have bought radiators from Chelsea Supplies before and they are excellent products. This buy was for my son's new home and he is replacing all radiators in his house, so I recommended this supplier... See more
Company replied
Company details
- Radiator Shop
- Fence Supply Store
- Garden Building Supplier
- Home Improvement Store
- Landscaping Supply Store
Written by the company
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Contact info
Bridgeman Court, BL2 1DZ, Bolton, United Kingdom
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
Summer Sale: Save Up To 60%
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Delivery Driver
The delivery driver was really helpfull and the service desk people also really good.
The downside was I was left hanging after the initial text which gave a preliminary delivery date that was suppassed before i received a second text with the actual delivery date.
Pleased with the radiators which will be fitted over the coming weeks
June 2, 2026
Reply from Chelsea Supplies
Dear Robert,
Thank you so much for your wonderful 4‑star review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you were happy with the service you received. Feedback like yours means a great deal to our team and helps us continue delivering the best possible experience for our customers.
We’ll be reviewing your comments carefully. If there’s ever anything else you need, please feel free to reach out our team will always be happy to help.
Kindest regards,
Chelsea Supplies
Great deal radiator
Well made radiator also great looking. At very sensible price, very fast delivery. Definitely back soon for new radiators for my bedroom. Recommended A++
June 14, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Always good products and fabulous staff
June 1, 2026
Reply from Chelsea Supplies
Dear Nigel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Nia was so supportive throughout my…
Nia was so supportive throughout my order. I’m absolutely over the moon with Chelsea Supplies and would recommend them to everyone.
June 15, 2026
Reply from Chelsea Supplies
Dear Akmal,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent prices and very quick…
Excellent prices and very quick delivery.
No hassles at all.
June 15, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Fantastic service all round
Fantastic service all round. I've brought radiators from Chelsea supplies twice before and will ave no hesitation buying again while replacing my heating system.
June 12, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Super pleased with my radiator. Easy to navigate the site along with…
Easy to navigate the site along with great product information makes it easy to make the right choice. Lovely product. Quick delivery as well!
June 14, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Paul,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Delivered on time
Delivered on time. Friendly on phone call, but would like to be able to order over the phone.
June 12, 2026
Reply from Chelsea Supplies
Dear Mervyn,
Thank you so much for your wonderful 4‑star review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you were happy with the service you received. Feedback like yours means a great deal to our team and helps us continue delivering the best possible experience for our customers.
We’ll be reviewing your comments carefully. If there’s ever anything else you need, please feel free to reach out our team will always be happy to help.
Kindest regards,
Chelsea Supplies
Great service
Great service , great communication,very competitive price and fast delivery. Highly recommended if I ever needed any fencing again I would not hesitate to get in touch with these guys.
June 11, 2026
Reply from Chelsea Supplies
Dear Nik,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great price & experience. *****
Great price, Delivery Guy was very understanding and accommodating. Would defo buy again.
June 12, 2026
Reply from Chelsea Supplies
Dear Mark,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
This follows a previous order which was…
This follows a previous order which was once again a great service from order to delivery.
June 11, 2026
Reply from Chelsea Supplies
Dear John,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Quality radiators
Quality radiators, quick and friendly delivery!! Highly recommend, made several purchases all off the same high standard!!
May 28, 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Would highly recommend
Website easy to navigate, fast delivery, fantastic customer service, and fabulous quality products! Would recommend and will definitely buy more products!
May 11, 2026
Reply from Chelsea Supplies
Dear Angie,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
First time we have used Chelsea…
First time we have used Chelsea Supplies very impressive service, quick delivery and radiator is perfect 👌
Wouldn't hesitate to use again!
June 11, 2026
Unprompted review
Reply from Chelsea Supplies
Dear Lloyd,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Love our radiator . Superb finish Wonderful service. Thank you
From the start to finish, the service has been perfect, our radiator is perfect and so smart for our living room. We will recommend this lovely company to everyone. Thank you
June 10, 2026
Reply from Chelsea Supplies
Dear Martin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Quick despatch, unhelpful delivery person
Quick despatch, but only one delivery person, meaning the item was too heavy to be carried downstairs where it was needed. Another radiator company, Victorian Plumbing, deliver with 2 drivers and will carry the radiator wherever needed.
June 10, 2026
Reply from Chelsea Supplies
Hi John,
Thank you for your 4‑star review — we really appreciate you taking the time to share your experience.
We’re pleased to hear your order was dispatched quickly, though we’re sorry to learn the delivery wasn’t as convenient as you’d hoped. As a ground‑floor delivery service, our couriers are only able to deliver items to the ground floor.
Your feedback is genuinely helpful, and we’ll be reviewing this.
If there’s anything else we can help with, please feel free to get in touch.
Kind regards,
Chelsea Supplies
Issue with radiator. No response from Chelsea Supplies
I contacted Chelsea Supplies on their website to let them know that one of the radiators they delivered was chipped so the paint has come off. I offered to send a photo as support but I never received a reply. They get one star because the radiators look well made. However, as a warning, they are a very bright cool white.
January 16, 2026
Reply from Chelsea Supplies
Hi Philippa
Thank you for taking the time to leave a review feedback like yours helps us improve.
Please accept our apologies if you’re unhappy with the service you received; this is not the standard we aim for. We do have a 48‑hour inspection period for checking radiators and reporting any cosmetic issues, which can be done via our email Sales@chelseasupplies.com.
We’ve been unable to locate an email from you, but if you could contact us again, our team will be happy to assist with any queries or concerns.
Thank you,
Chelsea Supplies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.