This company , is the worst i came across ever in my life. First they asked me to wait for a product , which was labeled as “on stock , ready to ship” i paid. Then got email to wait few days. Ok no pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
worst company i have ever dealt with i bought a polish machine of £350 and made me to pay £160 custom fee and still waiting for refund
Company replied
Overall pretty happy with service and delivery. Sadly the drying towel isn't as thick as it should be, the gloria foam canon is very nice but bit pricey and unfortunately the soap ( HYDRO SUDS CE... See more
Please do not waste your money with this company I ordered some items and they send it to the wrong address and there was a costume fee of amount £160 I told them to send it back to the seller and the... See more
Company replied
Company details
- Auto Chemistry Shop
- Auto Parts Store
- Car Accessories Store
- Car Detailing Service
- Car Wash
- Self-Service Car Wash
Written by the company
A little history and insights on our company. In October 2008 we have set our first steps as a side hustle to learn and apply paint protection films and wrapping vinyl (something we still do). After many attempts and practices we started in spring 2010 doing this professional and at this moment we saw that these films need a good polish and wax. We like to test products and applications first, after many products at that time, we had our best results with the SmartPolish from SmartWax. We learned and started using more SmartWax products and short after that Chemical Guys products. The method of testing products first never changed. By doing this with detailers, car care specialists and restylers we can relate to everyday detailing situations we all know. We treat other’s like we want to be treated. With this in mind we do what it takes to support detailers, car care specialists, restylers and carlovers. From finding the right polisher & pad combo for a sensitive paint to help testing the strongest solution for cleaning wheels, we do it all, in person, on site, in our detailing studio, by phone, email and whatsapp. Today we are a team of 9 people specialized in detailing, training and distribution that are dedicated to help, find and build processes that work for you based on your desired type of use, product, tools, outcome and budget. Feel free contacting our customer service for help and support on anything car care and detailing related. Best regards, Team CarCare24.eu
Contact info
Klavermaten 26, 7472DD, Goor, Netherlands
- +31-(0)546-456716
- info@carcare24.eu
- chemicalguys.eu
1.3
Bad
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible delivery
The purchase process was fast, but shipping was terrible. Poor choose of Post NL for the shipping, package arrived on Monday to Portugal and on Friday was still in process to be delivered. According to the tracking website, address was incomplete and Post NL couldn't find the courier in Portugal so that this could be corrected.
I'm still waiting for the €200 in products to arrive, almost 2 weeks after I did the purchase.
September 30, 2017
Unprompted review
Reply from CarCare24.eu
Hi Pedro, unfortunately your adress seems to be incorrect, see -> http://postnl.nl/tracktrace/?L=EN&D=PT&B=3SMYPA0415908&P=2835-405&T=C Please contact our customer service over email (info@chemicalguys.eu) and we'll get in to it to have it delivered a.s.a.p.
Advertisement
Delivery a little slow compared to …
Delivery a little slow compared to others.
Box was ripped open but nothing missing.
September 22, 2017
Unprompted review
Fantastic!
I've purchased the leather cleaner and leather serum for my motorcycle racing suits. My previous cleaner and conditioners left a plastic like shine which made the leather look ugly. After using these products the leather looked exactly the same as the day I bought it in the store. Can not recommend it enough! Also purchased the liquid carnuba+xseal very fast and easy to use and the best quick solution I've tried so far! Will keep these products in my cleaning bag at all times from now on!
September 7, 2017
Unprompted review
Quick delivery
Quick delivery, even packed a gift without my knowledge!
All products really well packed.
As far as the products, they all are 5 stars!
September 1, 2017
Unprompted review
best car detailing and cleaning …
best car detailing and cleaning products i have ever used to be honest
August 22, 2017
Unprompted review
Advertisement
Nice Products and good quality
August 5, 2017
Unprompted review
Always fast delivery
Always fast delivery. Sometimes it feels like they already post it before you order it.
When it's not in stock the gif you and call and then a couple of days later is here.
So delivery and products are always good
August 3, 2017
Unprompted review
Advertisement
Great quality products!
July 12, 2017
Unprompted review
Best of all detailing products !
Quick delivery, All products very good quality and as described !!! Thanks Again !
July 10, 2017
Unprompted review
My Company face
I love the products of chemical, and after i buy more stuff i really love the products more and more, they are really that good. if i want to trust my business and my car to someone, is chemical guys FOR SURE!
July 9, 2017
Unprompted review
Advertisement
All was perfect
July 4, 2017
Unprompted review
Great costumer service!
July 2, 2017
Unprompted review
Excellent service
Excellent service! Quick responses to my emails, even on Sunday!
Good pricing, fast delivery, nice gift with my order.. This was my first order, but I would definitely recommend this company to anyone!
June 29, 2017
Unprompted review
Advertisement
Chemical Guys is the reason why we love detailing
As always with Chemical Guys, no disappointment, excellent quality, and it semlls great as well which makes detailing a very pleasant time between you and your car. I'm just a car enthusiast, but detailing goes more than just my 11 years old Jeep Grand Cherokee, no later than today I made a paint correction for a Range Rover Autobiography and the results just speak for themselves, I trust the quality of Chemical Guys products since my 1st purchase and it just keeps going with my most recent purchase.
Also fast delivery as well so keep the good work going guys!
June 28, 2017
Unprompted review
Only good experiences ordering here.
This was the second time I ordered some products from Chemicalguys.eu. I placed my order on friday and it got delivered the next day on a saturday. I'm very pleased how quick I received my package after I placed the order. Also how the products were packed I have nothing bad to say about.
The website is very clear and easy to work with. Every product has a great description about how to use it, etc... .
Totally would recommend ordering products from this site.
June 28, 2017
Unprompted review
This company is very nice
This company is very nice, i love the products they sell and i will reorder soon :D Thanks for your services !
June 27, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.