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CarCare24.eu Reviews 

1,536
•
TrustScore 1.5 out of 5

1.3

Auto Chemistry Shop
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Rated 1 out of 5 stars

This company , is the worst i came across ever in my life. First they asked me to wait for a product , which was labeled as “on stock , ready to ship” i paid. Then got email to wait few days. Ok no pr... See more

Rated 1 out of 5 stars

worst company i have ever dealt with i bought a polish machine of £350 and made me to pay £160 custom fee and still waiting for refund

Company replied

Rated 2 out of 5 stars

Overall pretty happy with service and delivery. Sadly the drying towel isn't as thick as it should be, the gloria foam canon is very nice but bit pricey and unfortunately the soap ( HYDRO SUDS CE... See more

Rated 1 out of 5 stars

Please do not waste your money with this company I ordered some items and they send it to the wrong address and there was a costume fee of amount £160 I told them to send it back to the seller and the... See more

Company replied

Company details

  1. Auto Chemistry Shop
  2. Auto Parts Store
  3. Car Accessories Store
  4. Car Detailing Service
  5. Car Wash
  6. Self-Service Car Wash

Written by the company

A little history and insights on our company. In October 2008 we have set our first steps as a side hustle to learn and apply paint protection films and wrapping vinyl (something we still do). After many attempts and practices we started in spring 2010 doing this professional and at this moment we saw that these films need a good polish and wax. We like to test products and applications first, after many products at that time, we had our best results with the SmartPolish from SmartWax. We learned and started using more SmartWax products and short after that Chemical Guys products. The method of testing products first never changed. By doing this with detailers, car care specialists and restylers we can relate to everyday detailing situations we all know. We treat other’s like we want to be treated. With this in mind we do what it takes to support detailers, car care specialists, restylers and carlovers. From finding the right polisher & pad combo for a sensitive paint to help testing the strongest solution for cleaning wheels, we do it all, in person, on site, in our detailing studio, by phone, email and whatsapp. Today we are a team of 9 people specialized in detailing, training and distribution that are dedicated to help, find and build processes that work for you based on your desired type of use, product, tools, outcome and budget. Feel free contacting our customer service for help and support on anything car care and detailing related. Best regards, Team CarCare24.eu

Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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1.3

All reviews

(1,536)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Good and fast

Found everything I wanted to order on the site without any issues. Although the american site appears calmer and better organised, this might improve the shopping experience if also applied to the European site.

The google chrome web-browser acted a little buggy upon account creation and with the shopping-list; but I was able to create an account and order everything with the Edge browser.

There were plenty of payment options available.
Shipping was fast (order was shipped the next day, and delivered on the second day) and the package contents were properly packed.

(For the Netherlands it would be a nice feature if your package could be delivered to a PostNL pickup point.)

January 6, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. Great Equipment.

Every time I have a question, if ever there is a problem with an order; even if there is slight hesitation. The Chemical Guys team always help me and reassure me as to the decision to make regarding certain specialty equipment that I need/want. I am not the easiest of people, however communication and assistance with the team is very easy and straightforward. I wouldn't be where I am with my business without the Chemical Guys team's help. Thank you so much.

October 10, 2017
Unprompted review
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Rated 5 out of 5 stars

Great products as usual !

As usual, fast delivery, well protected, and with the traditional gift when you spend over 150 euro.
The products are always perfect, I'm now using black light as shampoo and coating, together with hybrid v7. Fantastic results and great smell !
Will order again , and also thanks for the advices of the team, Greta people, very responsive !
You can order blindly !

October 1, 2017
Unprompted review

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