This company , is the worst i came across ever in my life. First they asked me to wait for a product , which was labeled as “on stock , ready to ship” i paid. Then got email to wait few days. Ok no pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
worst company i have ever dealt with i bought a polish machine of £350 and made me to pay £160 custom fee and still waiting for refund
Company replied
Overall pretty happy with service and delivery. Sadly the drying towel isn't as thick as it should be, the gloria foam canon is very nice but bit pricey and unfortunately the soap ( HYDRO SUDS CE... See more
Please do not waste your money with this company I ordered some items and they send it to the wrong address and there was a costume fee of amount £160 I told them to send it back to the seller and the... See more
Company replied
Company details
- Auto Chemistry Shop
- Auto Parts Store
- Car Accessories Store
- Car Detailing Service
- Car Wash
- Self-Service Car Wash
Written by the company
A little history and insights on our company. In October 2008 we have set our first steps as a side hustle to learn and apply paint protection films and wrapping vinyl (something we still do). After many attempts and practices we started in spring 2010 doing this professional and at this moment we saw that these films need a good polish and wax. We like to test products and applications first, after many products at that time, we had our best results with the SmartPolish from SmartWax. We learned and started using more SmartWax products and short after that Chemical Guys products. The method of testing products first never changed. By doing this with detailers, car care specialists and restylers we can relate to everyday detailing situations we all know. We treat other’s like we want to be treated. With this in mind we do what it takes to support detailers, car care specialists, restylers and carlovers. From finding the right polisher & pad combo for a sensitive paint to help testing the strongest solution for cleaning wheels, we do it all, in person, on site, in our detailing studio, by phone, email and whatsapp. Today we are a team of 9 people specialized in detailing, training and distribution that are dedicated to help, find and build processes that work for you based on your desired type of use, product, tools, outcome and budget. Feel free contacting our customer service for help and support on anything car care and detailing related. Best regards, Team CarCare24.eu
Contact info
Klavermaten 26, 7472DD, Goor, Netherlands
- +31-(0)546-456716
- info@carcare24.eu
- chemicalguys.eu
1.3
Bad
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First order
Great products, informative youtube channel and fast shipping.
January 4, 2019
Unprompted review
Advertisement
Like always perfect!
January 3, 2019
Unprompted review
Quality detailing products and fast…
Quality detailing products and fast shipping to reasonable costs ... I´m happy with my purchase and would recommend chemicalguys.eu to anyone.
November 4, 2018
Unprompted review
Company totally recommendable
Company totally recommendable, they are very fast in the preparation and shipment of the merchandise, in addition to being very attentive to the client and always being the client informed of everything.
October 8, 2018
Unprompted review
Advertisement
All deliveries have been fast
All deliveries have been fast, everything has been in order and the freebies are always a good plus!
October 3, 2018
Unprompted review
Advertisement
Top company and products!
Premium quality car detailing products, and very good customer service!
July 31, 2018
Unprompted review
Service Desk answers to all questions…
Service Desk answers to all questions under one hour and they are always friendly! Easy to work with ChemicalGuys!
July 20, 2018
Unprompted review
Great website and quick delivery.
July 19, 2018
Unprompted review
Advertisement
Didn't expect such level of great service!
Don't know why, but I was pretty skeptical about ordering from them. So, I'm glad to say I was wrong :)
The service and responsiveness from СG was amazing. The number of details that I had to specify by my endless e-mails was just crazy, but they never despaired and I always got the best solution to my questions.
Special thanks to Steve, which personally dealt with my order and gave me the best order I could get.
So, thanks a lot again guys. I"ll be glad to buy from you again.
July 7, 2018
Unprompted review
No complaints at all.
Easy to use website, products dispatched quickly and well packaged. Even from NL and through the snow and storms it arrived into the UK quickly and I was happy with the price.
March 5, 2018
Unprompted review
Advertisement
Very fast and safe delivery
Very fast and safe delivery. So far i can see, very good quality of the products! Thanks CG!
February 3, 2018
Unprompted review
Great shopping experience
Great shopping experience. Very helpful and immediate replies. Products are great highly reccomended.
January 29, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.