Chemist.co.uk Reviews 6,312

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Monarch Independent Chemist Coventry Canley A brilliant little chemist which kept my husband and I going through COVID and onwards. I'm writing this review as I move to another part of the UK an... See more

Rated 2 out of 5 stars

Ordered and paid for quantity 6 of a product but only quantity 5 were inside the pack when opened. E-mailed the vendor on the day of receipt, over two weeks ago, lodging my complaint but have heard no... See more

Company replied

Rated 5 out of 5 stars

Arrived within time frame. All products look good. The packaging was the right size for the goods and was actually recycled from some banana shampoo! Love it. Economy and environmental credentials wit... See more

Rated 5 out of 5 stars

Arrived much faster than expected. This was for an item that I had previously purchased elsewhere, but now seems to be out of stock everywhere, except here, and was cheaper than I had found them befor... See more

Company details

  1. Health & Medical

Written by the company

Our pharmacy business has been operating on the High Street for over 75 years and is now run by third generation family. Although we serve our local community through our pharmacy premises in Whitworth, Lancs, in 2014 we set up our award winning multi-channel business and we have a presence on most major online platforms as well our own online pharmacy.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

were doing great

were doing great - but then started to get needy and pestering for a review

June 16, 2022
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Reply from Chemist.co.uk

Hello,

We are sorry that you feel that you where being pestered, as a small family run business we rely on our customers to give us positive reviews as this helps our small business grow.

We hope that your order with us was easy and stress free and that you will come back to us in the future.

Kind Regards
Isla

Rated 2 out of 5 stars

48 hour delivery not upheld

48 hour delivery not upheld, for the second time now

June 14, 2022
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Reply from Chemist.co.uk

Hello,

We can confirm that 48 hour delivery is 48 hours from time of shipping and not from time of ordering, our delivery policy on standard delivery does state that our standard delivery is usually between 3/5 working days.

Kind Regards
Isla

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Rated 5 out of 5 stars

Happy customer

My order was delivered when promised, no problems, very happy to make further orders from Chemist.co.uk.

June 14, 2022
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Rated 5 out of 5 stars

Can't fault them

Can't fault them. Looking for tompee tippee dribble bibs, in the pink. Quick delivery and updates throughout. Would definitely use this company again

June 11, 2022
Rated 1 out of 5 stars

Waste of money. Scam websites do not order

No parcel recieved says my orders complete and I haven't received anything. Number to call goes to voicemail. Left 3 messages no reply and sent an online enquiry still no reply. £50 wasted. Dont trust

June 11, 2022
Unprompted review
Rated 2 out of 5 stars

Ordered and paid for quantity 6 of a…

Ordered and paid for quantity 6 of a product but only quantity 5 were inside the pack when opened. E-mailed the vendor on the day of receipt, over two weeks ago, lodging my complaint but have heard nothing in response since. Pity really as the product was very reasonably priced and delivery time was much better than forecast.

June 10, 2022
Chemist.co.uk logo

Reply from Chemist.co.uk

Hello,

Unfortunately, we have not received any contact from you with regards to this order, please can you contact our customer service team who will be more than willing to help you resolve this issue.

Kind Regards
Isla

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Rated 1 out of 5 stars

I want a refund you have sent me the…

I want a refund you have sent me the incorrect item!!!

June 6, 2022
Chemist.co.uk logo

Reply from Chemist.co.uk

Hello,

Please can you contact our customer service team as the order number you are referring to 1000283146 was placed back in Jan 2022?

Kind Regards
Isla

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Rated 5 out of 5 stars

Fit for purpose.

This is just perfect for my needs ordered and paid and received.
Simple.
Fit for purpose.
I will use again and again.
Thank you for a good service.

June 5, 2022

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