Chery Industrial Reviews 231

Rude. Customer service is rude and uncompliant. When asking questions, I received attitude like I should know the answers, when asking for delivery or eta status, again attitude and as if I was bothersome. When asked to speak to a manager the manager stated she heard the entire conversation and didn't believe the employee was being rude.

Welding table was not as heavy built as I thought it would be.

We bought a rock bucket. It's great we are using and loving it. Pick up went smooth, they loaded it up for us without a hitch. Thanks.

The gate and the price were just right. The service was great

Needed the fence connections. It took an expected period of time, all good. Steven, who is no longer in the parts dept. is gone. He did a great job with his communication. My parts came from China and we have to maneuver around the Chinese New Year celebration delay. Thank you, Jim

Easy pick up, fork lift driver and swamper a little unfriendly, but got the job done.

Product was crated well for shipping.
Conveyor seems to work well while running.
Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil type for hydraulic system.
Also, the max height is only achieved by raising the table above the hooks, which is ok, but resetting to a lower height required a lot of strength by slacking the winch and manually lifting table and switching hook positions at the same time. Aside from that I was able to assemble in 1 day by myself with the use of a small machine to lift table onto chassis and sling into position to install mounting bolts on bottom of table.
I look forward to putting this to use.

Checkout was easy and pickup was also. Quality workbench!

Received parts as promised very pleased

Great peice of equipment,

Great product delivered in good condition and time. Very happy with it all

Communication was great, delivery was on time, product was exactly as described

The protable toilet unit was not wrapped on arrival site. It was very dirty and was covered in bugs. This unit came from Maryland to Florida. Upon arrival the interior light did not work as the circuit board was not attached to the light. The pipe for the toilet drainage was hanging loose. The toilet had to be removed to secure the pipe to allow for the toilet to drain. The interior water pipes leaked and had to be reinstalled. Chery Industrial said the delivery company will call two hours before delivery. Delivery time was stated between 9 and 5. NO CALLS UNTIL THE DRIVERS WAS AT THE DELIVERY SITE. THE TIME HE CALLED WAS 7:10 AM. Very disappoint with Chery Industrial. I called Chery and was told to send pictures but the company probably would not honor any credits. The unit was needed for immediate use. After we did the repairs everything worked fine.

When we receive the bathhouse the mirror was on the floor and cabinet damage so I called in and talk to a person that could help me get a new cabinet. Simple, easy and friendly person to deal with .Great experience and that doesn't all ways happen. We live up north in the summer and gets lots of company so this will help.thanks!

Within 1 week from ordering we had a fully functioning restroom. Looks great, durable. Highly recommend.

Good price and great help getting loaded with a steel gate. Thanks all