Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... See more

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Company details
- #1 of 1 best companies in Industrial Area
- #1 of 1 best companies in Portable Toilet Supplier
Written by the company
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Written by the company

- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Contact info
65 Commercial Ave, Garden City, 11530, NY, United States
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
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This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
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Very good product works great refrigerator
Great refrigerators delivered on time and no damage very good service thank you Mildred
got what was advertised a advertised…
got what was advertised a advertised price in less days than i was initially told, will definitely be purchasing from these guys again!
Incomplete ordering process
I ordered a couple parts, paid for them thru the link/app provided in email, no problem there. however a month after no delivery , I called and found out that the order was placed on hold ? or not completed. the guy ( Steve ) who I had talked to had left the company without completing the order. The girl who I talked to ( Lin ) ? completed the order but her English is lacking and difficult to understand. The part did ship quickly after that. Received it about 1 week. I did receive a useless email stating a update on shipping that contained no info ? The parts that I got worked fine though. The plow part that I had to replaced is cheap China steel and had easily tore when I had a hard hit on immovable object that I hit with plow, My fault.

Reply from Chery Industrial
I am at bit concerned..
I am at bit concerned... the one box was delivered and hour ago and it shows a dent in the box. We have not opened it yet, will let you know if there is damage to the contents.

Reply from Chery Industrial
Great product for a good price
Great product
Great product! The canopy is in place and just what we need. The delivery was fast, instructions good and everything we needed to get it installed.
Got a GREAT DEAL on a shipping container cover!
Got a GREAT DEAL on a shipping container cover that is super quality material! Chery Industrial had EXCELLENT Communication! David was always there for me and even helped me change delivery addresses so I could handle large delivery easier! I'm looking forward to working with them again soon!
good customer service
Poorly positioned loads
Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also not placed on dunnage, so we couldn’t access them from the side. I told the logistics person how to load them prior to shipping and no instructions were followed.

Reply from Chery Industrial
Purchase and Delivery was smooth and on time!
Everyone that I was in contact with were great and very professional. I was more amazed of the timing when the pod I ordered was being shipped from Maryland to California. They were on time and super friendly and helpful after 36 hrs of non-stop driving.
Container Cover
The personal experience was great from start to finish. I was blown away how quickly this item shipped and how fast we got it after we ordered it. We definitely will use Cherry industries again. You guys are top-notch.
Quick and Easy
Quick turnaround and response had a…
Quick turnaround and response had a peace blew off in transport wait in the receive.
Almost Perfect
Everything was pretty well done. Simple to put together. A couple of parts did not align so well and need a persuasion tool to help it fit together.
I would check check some of the pins to make sure they allow for the pins to properly go through.
Poor customer service
I got conflicting info from agents on my shipping. Emails to customer service were never answered. Customer service was not helpful on product questions. No assembly instructions were provided in the crate. I had to look them up online and even then the assembly was difficult. Owner's manual didn't tell what oil to use or how much to add. No mention of the 2 zerk fittings either. The products seem to be of good quality, but I haven't tested the chipper. I need a high altitude kit. Customer service couldn't answer any questions about the high altitude kit.
Canopy came in a very good built box
Canopy can in a very good built box. Easy instructions to follow.
Looks great on the construction between 4 con-x for men to have a place to eat lunch and to conduct Safety Meetings.
As of this date I haven’t unpackaged or…
As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Delivery was quick and the delivery service sends you messages to notify you of your delivery. It has been a pleasurable and easy process dealing with chery industrial. I will most definitely buy again.
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