From our initial purchase in Dec 2020 the chess board and pieces became a highly prized gift for our son’s 21st birthday. Beautiful quality products. Sadly our son was burgled recently and ask to prov... See more
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Review summary
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Working with ChessGammon has been an all around wonderful experience. The price was very fair, the product itself is great, and the customer service is exceptional! I purchased a tournament sized back... See more
The order got shipped incredibly fast and my dark wood clock looks incredible! There was a small mix-up with the engraving but it was very easy to reach their customer service portal and have it amend... See more
Helpful and efficient sales team. Originally I chose a 16" board to go with the pieces I'd ordered. They advised me (correctly) that a 20" board would be more suitable for size of the pieces I'd orde... See more
Company details
Written by the company
Chessgammon, as the name suggests, specializes in traditional board games, with a primary focus on chess and backgammon. What started as a modest venture on eBay and Amazon in July 2015 has blossomed into one of the UK’s premier chess companies.
Contact info
Unit 1, Lodge Farm, LE7 9YE, Leicestershire, United Kingdom
- 0116 502 0019
- help@chessgammon.co.uk
- chessgammon.co.uk
4.8
Excellent
407 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great communication …
I queried something by email at 5pm on a Saturday, didn't expect a reply until Monday- got a response 10 minutes later.
March 23, 2024
My husband loved his backgammon board…
My husband loved his backgammon board which was nicely made and the staff were very helpful and polite.
March 14, 2024
Quality chess sets delivered promptly…
Quality chess sets delivered promptly and excellent value for money!
Our new 21" Walnut boards with hefty Staunton pieces have us set now to kick of our 2024 Chess Tournament. They are wonderful to play on and the pieces behave very nicely letting us play speed and blitz matches comfortably.
February 27, 2024
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18 Inch Leather Backgammon set
After shopping around, I settled on this backgammon set from Chessgammon as it seemed the best all round value without having to spend hundreds of pounds, my main buying criteria being that the pips were inlaid. Its a very nice set, service has been impeccable
March 7, 2024
Unprompted review
Excellent service
Excellent service. Slightly mediocre backgammon pieces, which seemed a bit cheap and nasty. Perhaps I expected too much for £20! Good follow up from company though and I’d use them again.
March 1, 2024
We ordered a chess clock from…
We ordered a chess clock from Chessgammon in December 23. The goods were paid for via PayPal and never arrived. There was no response via emails via Etsy and Paypal. Our opinion is that it is better not to do business with Chessgammon
March 4, 2024
Unprompted review
Quick delivery, excellent service
Very satisfied with my purchase and the extremely quick delivery
February 23, 2024
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Quick delivery and great product
Quick delivery and I absolutely love the quality of the backgammon board I purchased :)
February 15, 2024
Lovely stuff
Nice quality simple board and a lovely box to store quality pieces. Sturdy and sound delivery too.
January 12, 2024
Brilliant customer service
Brilliant customer service. Delivered very quickly, lovely quality.
January 15, 2024
Excellent
Excellent. The chess set was for my husband for xmas and he loves it. Also it arrived promptly . Thanks
November 26, 2023
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Excellent Service
I recently purchased the Helena Mother of Pearl Ebony Chess Board 20 Inch, and I am really impressed with the quality of it, it's such a lovely board. I am also really impressed with Chessgammons service, they did take a little while to respond to my query but when they did they answered everything and more. When I ordered the delivery speed was impressively fast and the parcel was very well protected.
My only real area for improvement would be that I would have liked to receive a confirmation email about my order. I could however track the item through Chessgammons website, so it is only a minor point.
All in all I would highly recommend these guys. Great company. I will certainly be using them again in the future.
January 5, 2024
Unprompted review
Very quick dispatch and reliable…
Very quick dispatch and reliable seller. Even though I mistakenly didn’t fill my full address when making the purchase, they called me to confirm and they dispatch it the same day, just in time for Christmas.
December 20, 2023
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Sent promptly and well packaged
Sent promptly and well packaged. Chessboard will make a lovely present for my husband
December 17, 2023
The product quality did not match the…
The product quality did not match the photogrpah or price. Very cheaply made and finnished.
December 17, 2023
Reply from Chessgammon
Hi Siobhan,
Thank you for taking the time out to leave a review.
We understand you are yet to reach out to us. We would be more than happy accept a return if needed. Alternatively if there is anything we can do to accommodate in the meantime, we would be more than happy to help.
Apologies for any inconvenience,
Kindest Regards,
Chessgammon
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