Davide Frongia - This is not the first time Davide has been excellent. On the most recent occasion, I was very behind on my rental admin. He couldnt have been more helpful and indeed patient. Many tha... See more
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Chestertons is London's estate agency - at the heart of what we do is our knowledgeable, experienced and enthusiastic team, who work hard on your behalf to make the process of buying, selling, letting or renting a property as easy as possible.
40 Connaught Street, W2 2AB, London, United Kingdom
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Replied to 97% of negative reviews
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Jasmine is an amazing property manager, always super helpful and reliable

Reply from Chestertons
Chestertons is certainly the leading estate agent in South Kensington, and streets ahead of the competition.
The charming and energetic Tom Hewitt leads a dedicated, friendly and hard working team. Ajay Patel stands out for his expertise and helpfulness.

Reply from Chestertons
Ioana was extremely helpful and supportive with our requests

Reply from Chestertons
Chestertons have been managing my property in SE8 for this past year and I am extremely happy with their management service. My property manager Ann Dickson is amazing, she is professional, reliable, very efficient and also a great problem solver and Chestertons are lucky to have to have her. I also have peace of mind that my property is in such safe hands.

Reply from Chestertons
I am really enjoying living at Virtues Property in Canary Wharf, and I want to thank Elie Kerl for his invaluable support in leasing this unit...

Reply from Chestertons
We as the tenants have been liaising with Chestertons as our agents. In Particular Amanda Goodman who has handled our tenancy swap process. Amanda has always been kind and helpful and strived to ensure both our needs and the landlords’ are met. Whenever we have called her she has been friendly and assisted us well. The reason for 4 stars instead of 5 is for Chestertons on a whole as there have often been times where things have moved quite slowly. However, this is to be expected as the agency deals with a lot of different properties.

Reply from Chestertons
Although I did not find a property through Chestertons, Ronan and Alhad were wonderful to deal with. They communicated clearly and consistently, they were open and honest and I did not feel like I was being talked into anything that was not right for me. I would highly recommend this branch and Ronan and Alhad specifically. Thank you both.

Reply from Chestertons
I want to highlight the support I received from Ryan at Chestertons Islington.
I had a fairly drawn out issue at my rental property involving the washing machine and associated works, and it became stressful and disruptive over time. Ryan stayed professional throughout, kept communication clear, and did what he could to keep things moving, including liaising with an overseas landlord and making sure the situation was handled properly.
Most importantly, Ryan ultimately helped get everything resolved in an amicable way and brought it to a clean conclusion. I appreciate his persistence and the way he handled it, especially given the complexity and the time pressures around my move.
Thank you Ryan.

Reply from Chestertons
I have been using Chestertons for over ten years and have always found them extremely efficient. They consistently find excellent tenants, and the management of my flat has been smooth and well organised throughout.
Olympia in particular goes above and beyond in managing any issues that arise. Her communication is excellent, she is highly resourceful, and it is always reassuring to know things are being handled so professionally. I really appreciate her hard work and support.

Reply from Chestertons
We found suitable accommodation through Chestertons. During our stay, some issues arose with the property, but they promptly communicated with the landlord and resolved the problems swiftly. Interacting with them was a pleasant and efficient experience, with a standardized process that saved us a lot of hassle. Finally, we must thank our account manager Ryan—without Ryan's communication, none of this would have been possible. We highly recommend Chestertons!

Reply from Chestertons
I had a fantastic experience working with Arsida at Chestertons. From the very first viewing, she was professional, welcoming, and incredibly helpful. She went the extra mile to negotiate with the landlord on our behalf, securing a rent reduction and arranging for the removal of old furniture so we could bring our own. She made the referencing and contract process clear and stress-free, always responding promptly to our questions. If you’re looking for an agent who actually listens and delivers, I highly recommend Arsida!

Reply from Chestertons
We had the pleasure of working with Daniel Ofori to find our lovely new home. He was efficient, responsive and kind, and everything you need when looking to uproot your life. Thank you, Dan!

Reply from Chestertons
Communications are courteous and timely. I feel that this is a well-oiled machine that can deal with any unexpected problems that come up, such as difficult tenants. I am about to starting using their management service following just letting in the last few years.

Reply from Chestertons
Shelbee has always been so helpful in dealing with any issues. She is professional and kind and easy to talk with when seeking advice. Thank you Shelbee for all your help.

Reply from Chestertons
After 10 years of letting my flat through Chestertons I have recently transferred to Chestertons managed service. Colette at Chestertons Islington has been my first contact under this service and I am impressed at her straight forward communication and reassurance that I am in capable hands.

Reply from Chestertons
Chestertons has managed the property for many years, and to a large extent that takes some weight off my shoulders, so in my situation it's definitely worthwhile. They've done a good job, although it's not completely stress-free. If only!

Reply from Chestertons
I have found fantastic responsiveness and great help from Shelbee Kelly, which means a lot to me when Chestertons is managing a property for me while I am overseas. Shelbee is always quick to respond, kind and practical.

Reply from Chestertons
Matthew Russell has been my property manager for over a year now and has been extremely diligent and conscientious in handling my affairs. He follows up on enquiries meticulously, even to the point of exploring more cost effective options for work activities. I feel very confident my interests are at the forefront in everything he does. Keep up the good work Chestertons.

Reply from Chestertons
I'm with Chestertons since I moved to London and I like their client oriented approach and continiuing support.
Special thanks to Jamie from Islington branch, who helped me to find an amazing apartment and the best landlord ever! And to Orchid Ho for effective and smooth tenency renewal process who eased my nerves.

Reply from Chestertons
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