Chestertons Reviews 

CJ was really friendly and helpful. He dealt with my request promptly and efficiently.

Zosia Gray supported us on a very challenging tenancy issue. We felt very concerned about our rights and what steps would be open to us and it had taken months to try and resolve. However within one day of being allocated this matter, Zosia quickly got to grips with it and gave superb support and closed it down within hours whilst achieving a very favourable outcome. She also provided great strategic advice on next steps. Zosia is clearly a highly experienced and very capable professional. We were very grateful she was allocated to our account. Thank you!

Chestertons have been managing my apartment for 3 years and I have been very happy with them.
Ryan Briggs is our contact person and he has done a good job with communication and handling different kind of problems. Chestertons have taken care of our HMO and when we had to change tenants they quickly found new ones. I feel in professional hands and I am happy that I can rely on that Chestertons are on top of renewing certificates for gas and electricity. I would recommend Chestertons if you need an agent.

Shadane Sutherland McGhie from Chestertons in Canary Wharf delivered an exceptional service when we were searching for a one-bedroom apartment for my son. I was genuinely impressed by how proactive he was in sourcing viewings for properties that weren't even on the market. He went out of his way to contact past clients to see if they might be in a position to sell — his determination to create opportunities where none existed was truly refreshing. In a challenging market, Shadane's drive and resourcefulness made all the difference. I would highly recommend him to anyone looking for an agent who goes above and beyond.

Chestertons have been very effective at letting my property, getting new tenants evrytime with virtually no delays. Ryan has been particularly effective and professional in property management.

Chestertons have always found me a tenant very quickly in the difficult short let market. They are an old established reliable company and I can thoroughly recommend them. Ryan Briggs, a property manager at Camden, has always been extremely helpful and efficient and I usually turn first to him with any problem.

Excellent service from Pa-Reis McAllister

Generally Megan Lumb in the team was great to deal with - responsive and very helpful with negotiating our tenancy. However it did feel like quite a change once we had an agreed offer - the referencing process, identity checks and getting the contract agreed was quite clunky and slow and needed persistent chasing from us and felt quite unprofessional at times. Overall however we have found a great flat and have made it through the admin eventually!

This review is for my property manager Risida Geeganage who was so helpful during my tenancy. The apartment I rented had a few maintenance issues crop up during my stay that required extensive coordination on Risida’s part. She took on that burden and kept me apprised in the most timely ways. I was also undergoing medical treatment at that time, and I appreciated her compassion in scheduling appointments around my hospital visits. Risida excels in communication, the most important skill for a property manager.

Ann Dickson, our Property Manager, has been outstanding and incredibly supportive. She is always proactive, efficient, and consistently friendly. Whenever I encountered issues with the property, Ann responded quickly and worked diligently to resolve them. Her management has truly been exemplary. Happy new year.

We worked with Chestertons to rent a flat. The flat was landlord managed, therefore they only worked with us during tenancy start and end period. For the paper work everything was okay. But there was a disagreement with the landlord while we are moving, they were not involved at all and mentioned that this is landlord managed property, they cannot be part of it.

My partner and I got the super professional advices and supports from Tsion Teswfay and Danielle Lisbon, with every prompt follow-up and responses during the holiday season. Thank you so much!

My partner and I really appreciate the professional and prompt facilitation and support from Danielle Lisbon and Tsion Tesefay!

Risida Geeganage has been an excellent Property Manager to work with at Chestertons. Risida addresses any problems promptly and clearly explains what the possible solutions are. Her attention to detail has been exceptional. Risida is a real asset to Chestertons.

Years or reliability

Property Management has been excellent, with Risida as the property manager. Risida is always friendly, professional, and easy to communicate with. Responses are timely, and any questions or issues are handled quickly and efficiently. Overall, Risida’s responsive service and clear communication make the experience smooth and very positive.

Chestertons have rented our property for the last 20-30years.But over the last 3-4 years the service has been far from satisfactory. In fact I was looking out to
change the agents when Risida Geeganage took over the management of the property. Since then the management has been excellent. I hope it remains so.

Risida manages my apartments at Chestertons currently. She is incredibly efficient, friendly and brilliant at giving me advice on issues relating the property and the tenants. She’s clearly very capable and hope she will stay as the property manager for my apartments for a very long time.

We have found the whole process of renting through Chestertons very easy. The customer service and follow ups from the property manager Risida Geeganage have made the whole process very easy and we look forward to working with her in 2026!

My experience this year with Chesterton's property management service for our property in Brentford has been excellent thanks to our account manager Risida Geeganage. She has at all times been proactive, reliable and solutions focussed. She has been a pleasure to work with and is a credit to Chesterton's.