Chetwood Bank Reviews 

Andy was incredibly helpful throughout the entire process,patiently answering every one of my questions with genuine honesty

Chetwood bank only went with these because of the interest rate of 4.55% worse thing I ever done.
Tried to get my money back during the 14 day investment period but to no avail AS INTEREST IS PAYED DAILY on a 1y fixed rate. NEVER AGAIN.

We already hold 2 separate accounts and they rejected our new application on the grounds that they could not verify our identity!

The Complaint handler did not have anything to add despite informing him/her that you already have fixed deposit accounts in our name. Despite that they did not uphold our complaint.

We are very disappointed with this response.

I have had a fixed rate savings account now for 2 consecutive years. The interest rates were favourable, as was the ease of using the website.

Abby provided excellent customer service. She guided me through my account query in a friendly, patient, and knowledgeable manner, and with her assistance I was able to obtain the information I needed

What I required, was carried out without any problems, Thanks

an easy to set up account online giving a good interest rate

The lady that I spoke to (Lucy) was exceptionally helpful, understood the problem immediately and although I couldn't remember the answers to the security questions (who does?) was able to get me the information that I needed without any problem. Many thanks.

Easy website to navigate. Customer service dept answer queries promptly and have a good attitude . Sometimes these transactions can be overwhelming, the team there are very helpful.

The call handler Karen was professional and friendly. She helped me apply for an account, which turned out to be straight forward. I’ve banked with Chetwood Bank before. The interest rates are good and the website is straightforward.

A great British bank, setting up accounts is a simple process, with good interest rates on savings accounts

Better interest rate than.high st banks easy to set up an account and easy to deal with your funds are back in your without any problems

Very helpful and Professional service from Rebecca....

Easy to deal with plus a good interest rate on my investment.

Helpful and efficient. Thank you.

It was very easy to open my fixed rate Savings account. The interest rate was very good and I was informed of maturity options very clearly and in good time.

The guy was professional but they could not do what I wanted to do when I wanted it done.

Easy to set up as long as you are Internet savvy.
Communication good .
Interest rate good on fixed saver

I can't fault them.

High interest and always available.