Chicago Knife Works Reviews 

I've placed four orders for 10 knives over a period of two years and each order was smooth. My largest order was five knives, with another order places before the first one shipped. It went perfectly, received all the correct items in great condition. The shipping time was reasonable. They have a great selection and good prices.

Beware - Chicago Knife Works provides No after Sale Customer Service on Defective Non-Function Items and will not respond to numerous attempts to contacts with photos sent to them via Sales-chicagoknifeworks.com nor do they answer or allow leaving voice messages at their contact phone# 10-workdays after delivery an I initial notification of defective item

This one defective item took away any economic benefit of ordering almost $200 of items from www.chicagoknifeworks com

Don't let saving a few $ persuade you and deter you from actually receiving a functional product from them.

Choose another Vendor

Karl Ryder
Invoice Number: 50322
Invoice Date: June 20, 2024
Order Number: 405938
Order Date: June 19, 2024

I've bought several knives from Chicago Knife Works and as a serious collector I shop around very carefully,well this company almost always has the lowest price on knives and for instance I just bought a Cold Steel Natchez Bowie in 4034 stainless steel and I paid about $150 including free shipping and tax,Amazon charges $300 plus for the same exact knife as do other sellers,and Chicago Knife Works stands behind their products,much better than the factory that makes Cold Steel products,5 stars for them and the owner is a very nice man who went out of his way to help me resolve an issue ⭐⭐⭐⭐⭐

Canceled my order for no reason without even notifying me. Save your time and big another company

I recently purchased a Buck compadre axe and knife at very competitive prices. Both came with defects (the axe had a very severely bad grinde shape, and the retaining strap on the knife sheath was attached in the wrong position so that it doesn't hold the knife in the sheath). The return policy charges for restocking, so I will keep the blades - I get the sense that their prices are low because they sell defective stuff.

Great prices and big range of knives to chose from received the knifes promptly thanks guys.

So far I have ordered twice with no issues. Everything showed up in good condition and in the timeframe stated. The shipping time is slower than some of the other places I have ordered from, but I will take a few extra days to receive the order to save the extra $$.

Customers beware:
If you decide to return any item make sure to take a video of the packing and label,
I return item and got email with picture of empty box claiming I returned empty package.
return policy said item has to be not used, in original box and condition then refund will be issue and yet I send empty package. I explained same thing to there customer service but there answer was person who open my package working there for many years and taking picture of empty box will do the justice?

I was hesitant to use CKW due to things I had heard in the past. But they were selling a closeout, semi-custom, out of production knife that many other sites were sold out; and they were about $5 - $25 cheaper than other sites that were still in stock. I went ahead and ordered the knife. Two days after I purchased from them, they cancelled my order because of a pricing error. I went back to their site and they were charging $3 more....
So they cancelled my order over three dollars. If they would have contacted me, I would have paid the whole three dollars....
I hope it was worth it to them.

Customer service and delivery is excellent!!!
They contacted me to make sure all details are correct and I have got my parcel in 5 days with nothing extra to pay, considering this is the import to the UK.

My package arrived in perfect condition - Great packaging and great follow up service - Lovely little knives, I'm very pleased with them. Mobeen and his staff were extremely helpful, they even followed up with a call to me in the UK to make sure everything was OK at me end - This is an excellent site to order from - Recommended

Shipping from Chicago to the UK in 2 days is pretty impressive too - Ordered Tuesday, Delivered Thursday

Great service - Thanks - I will be using you again

I guess free shipping means a month later no show with no tracking and no help from whom I bought a 200$ knife from...?

I have made several purchases from Chicago Knife Works. My last purchase went a week without being shipped, website promises 1-2 days. When I emailed them I was told there was an issue with the order, and that I would need to reorder and it would be shipped next day. It took anther 5 days to ship, when I asked what happened I was told they made a mistake on their end. They have great prices, but when it comes to customer service it feels like you are bothering them to do their job.