Chicherjewelry Reviews 

385
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and beautiful appearance of the products, often finding them to be first-rate. Many people appreciate the wide selection and good prices offered. The ordering process is consistently described as easy, straightforward, quick, and simple, contributing to a smooth user experience, including ease of website navigation and timely delivery. However, some customers noted difficulties with website navigation or sizing options. A few also felt that received products did not always match online descriptions, with some reporting damaged or poor quality items. Additionally, some reviewers expressed concerns about the company's operations.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and high-quality... See more

Order

Consumers generally express satisfaction with the ordering process, describing it as quick, simple, easy, and... See more

Quality

People report positive experiences with quality, with many customers praising the beauty and appearance of... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its ease of navigation and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a hard time finding the piece of jewelry I was searching for. I should have been able to click on it in Pinterest and it take me to that item on your site. It just took me to your site. I did... See more

Company replied

Rated 3 out of 5 stars

I ordered a beautiful sapphire choker to go with the sapphire ring and bracelet ordered previously. The order was processed and accepted. I used the 20% off that your company advertised could be used... See more

Company replied

Rated 5 out of 5 stars

I chose a ring that I loved and with your sale promotion going on I thought what a great time to order this ring. But in the process of ordering the ring I forgot to put in the size that I wanted. Y... See more

Company replied

Rated 5 out of 5 stars

I found Chicherjewelry a fantastic company to deal with. I bought some earrings from them recently, and was thrilled with the quality and appearance of them. They arrived nicely packaged and without a... See more


Company details

  1. Jewelry Store

Written by the company

Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself. Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you. Our Promise We promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.


Contact info

4.0

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(385)

118 reviews in the last 12 months

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Rated 1 out of 5 stars

Did not recieved my items …

I have bought the items on 20 Jan 25 and thier website said it take 7 t0 15 working days for delivery I have not recived my package yet. I made a mistake buying from them and they are replaying my emails as its been busy period. I wish If I read the reviews before I made my undelivered purchased..

January 20, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the long wait! Per check, your order will be shipped soon. If you don't want to wait for it, we can help refund the order. Pls reply to our email for your order. Thank you!

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Rated 1 out of 5 stars

My order was for a ring on January 30th…

My order was for a ring on January 30th 2025 paid to have item sent in three days. I emailed them only to be told they were at a busy part of the season. I waited over 1 week with no product still. It is now February 22, 2025. No item still. I messaged them again and no response. Fraudulent site. In my opinion. 🤔

February 22, 2025
Unprompted review
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Reply from Chicherjewelry

Sorry for your long wait! We've replied to your email. Kindly check your inbox. Thank you!

Rated 1 out of 5 stars

No Customer Service Reply/ No Order Delivery

I have emailed customer service twice to check re my order. No reply and still not arrived. Please advise.

February 22, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the issue encountered! Pls check your inbox or spam folder for our reply. Thank you!

Rated 1 out of 5 stars

What a long wait!! …

I placed an order with this online store on 22 January. I am wondering if I will ever receive my goods as I am still waiting! I am very annoyed as my goods was a birthday present for my sister which was a week ago. I've emailed 3 times now only to be told it's a busy period. Now they aren't bothering to acknowledge me. It's an upsetting experience 😕😕

January 22, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Hi, sorry for the issue encountered! Per check, we've replied to your previous emails. Pls check your inbox or sapm folder for your order. Thank you!

Rated 1 out of 5 stars

Not recived my merchandise

I have bought the stuff on 29 jan and thier website said it take 7 t0 15 working days for delivery I have not recived my package as yet
I think I made mistake buying from them abd they are not replaying my emails also be careful guys from these companies

January 29, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Per check, we've replied to your previous email. Pls kindly check your inbox or spam folder. Thank you.

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Rated 1 out of 5 stars

No receipt or order received, 2 orders placed

I placed an order on their website site for three rings. Then I received an email saying that those items were still waiting in my shopping cart. So I ordered the same thing again. I sent an email to service-chicherjewelry.com asking if they received either of my orders, though I haven’t received any purchase receipts and received an email saying:

“Delivery has failed to these recipients or groups:
service-chicherjewelry
Your message wasn't delivered because the recipient's mailbox is undergoing maintenance and can't accept messages now. Please try resending the message later.”

So I tried emailing again later and haven’t gotten any kind of purchase receipt. Have any of you received a purchase receipt?? Plus I’d like to hear from the company directly as to where my order is.

February 11, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the issue encountered! Pls contact us at service@chicherjewelry.com and we'll help with it. It's going well. Thank you!

Rated 2 out of 5 stars

I have been so excited waiting on my…

I have been so excited waiting on my package it says that it was delivered on the 8th in my mailbox but it's not there has not been there any help with finding out what could have happened because the phone number that I found is not in service

February 10, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the issue encountered. Pls contact us at service@chicherjewelry.com and we'll help with it. Thank you.

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Rated 1 out of 5 stars

Not received my ring

I ordered my ring a ciuple of weeks ago and not received anything as yet. Please tell me that I am not buying from a false company

January 25, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the long wait! Pls send your order number and we'll help check it out!

Rated 1 out of 5 stars

Un impressed

I received my order which did take longer than I expected. When I received it I was not at all happy with the quality look of the ring so I immediately looked into returning the ring. I have done as asked and took a picture of what they requested and they emailed me back saying the return would cost to much and I should consider keeping the ring. I told them no thank you as I would not wear the ring and now it's been almost 4 days with still no response on where to send the ring back to and how tonget a refund. You only give a limited time to return it and I feel like they are stalling. Will not be ordering from them again.

January 27, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the issue encountered! Per check, we've replied to your previous emails. Pls kindly check your inbox or spam folder. Thank you.

Rated 1 out of 5 stars

I ordered a ring a month ago

I ordered a ring a month ago. No response through email. Chat. Or phone calls. It's as if they disappeared. Beware doing business with this company

February 5, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the long wait! Pls contact us at service@chicherjewelry.com. Then we'll help with it. Thank you!

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Rated 1 out of 5 stars

I never got the ring i ordered

I never got the ring i ordered. Their telephone is disconnected. And their ChatBot doesn't answer. Looks like i was scammed for $114. 😢

January 9, 2025
Unprompted review
Chicherjewelry logo

Reply from Chicherjewelry

Sorry for the late reply. Pls send your order number or your email address left when making payment. Then we'll help with your order. Thank you!

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