My experience with Chicnery is the worst I’ve ever had online and I do NOt recommend anyone to buy with them ! Total scam and headache ! After months trying to get my order delivered or refunded I p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My experience with Chicnery is the worst I’ve ever had online and I do NOt recommend anyone to buy with them ! Total scam and headache ! After months trying to get my order delivered or refunded I p... See more
Company replied
Where is experience buying clothing online lol I've been waiting almost 3 months and still have not received seven of my 10 items. They have on three different occasions. Told me that things are out o... See more
Company replied
My order arrived, quality of the fabric was not pleasing. The pants and top were too large. I've emailed Chicnery.com requesting return/refund information and continue to get an apology, and they re... See more
Company replied
I ordered a beautiful dress but it turns out it is way too long for me. I am so disappointed! Bc of the design of the dress, alterations would be quite expensive. Upon deciding to return the dress, I... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order has still not arrived after ordering 9/26 and it’s 10/25. When someone from customer service finally got back to me in English, they sent me a tracking number and a website with a “hotline” phone number to contact that does not exist. So unfortunate I looked at this very site before trusting to buy and there are all these fake reviews.
This dress is gorgeous!The fit is flattering and true to size.Overall, It's a beautiful piece,and I'm extremely happy with my purchase!

Reply from Chicnery
when our order arrived the fit was not correct. We contacted Chicnery and they responded the same day . They immediately shipped the new item out.
I appreciate the excellent customer service

Reply from Chicnery
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.