The Proper Print Co Reviews 169

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY Absolute scammers will take your money and not deliver the goods purchased. Ordered in December and spend £40 - never received my items. I’ve emailed them & made conta... See more

Rated 2 out of 5 stars

Waited Three weeks for delivery ordered on 11th oct) I sent an enquiry on 21st, and despite an email promising delivery by the 25th due to royal mail taking longer, it wasnt delivered until 31st Oct.... See more

Company replied

Rated 1 out of 5 stars

If I could give a zero I would! Ordered 17th Nov, took my money and still no delivery! Owner Luke Leach and his business partner Abbie Milburn seem to be having a lovely time according to th... See more

Rated 5 out of 5 stars

Really happy with my print, received well packaged, and protected. I ordered a bespoke design that wasn't available, I communicated my wishes for a unique personal engagement print that was special fo... See more

Company details

  1. Home Goods Store

Written by the company

The Proper Print Co are a small business based in West Yorkshire specialising in the design, print and framing of prints, wall art, canvas prints and more


Contact info

1.7

Bad

TrustScore 1.5 out of 5

169 reviews

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Rated 1 out of 5 stars

A scam!

I find this company really confusing! On the face of it the website and social media looks great and if you search for reviews its really difficult to find any... however, having tried them I think its a scam! Card charged, no print and absolutely zero response from them. I would advise not too use.

August 11, 2021
Unprompted review
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Rated 1 out of 5 stars

Unfulfilled Orders

I placed an order of two framed prints 2 weeks ago, the order is still unfulfilled and I've received no response to the emails I have sent. I will not be using this company again!

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

Unfortunately zero stars is not an…

Unfortunately zero stars is not an option. Ordered a print, not dispatched for about 3 weeks. Contacted company who eventually replied and said it would be with me in a couple of days but nothing arrived. Been trying to get a refund since then. Now in the hands of pay pal after being fobbed off by the company who say they will refund me but never have. Crap customer service by rubbish company!

June 19, 2021
Unprompted review
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Rated 1 out of 5 stars

Extremely disappointed

Ordered an unframed print. Upon delivery it was obvious I could have made it myself at home using word. Emailed company to return item as per their refund policy. They did not respond. Very disappointed with my purchase and last of after sale care.

June 4, 2021
Unprompted review

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