i requested for my order to be cancelled and customer service said they will authorize my request promtly update: its all a lie, they went back on their promise, said i gave the review too late(... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been looking for a new denim jacket for the warmer months & this looks perfect, nice style, choice of colour & a hood. website was easy to use clear description & great price. Sizing may be th... See more
Company replied
Contact with the company was very good. My wife likes the cardigan very much, good colour and fit and design for the price. However, there is no label and therefore washing instructions, and one but... See more
Company replied
Really impressed with the speed of my order being processed by chicandstil.com. I received confirmation straight away with shipping details shortly after. I look forward to receiving the silk shirt,... See more
Company replied
3.7
Average
600 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just what I was looking for
This is my first order, web site very easy to negotiate, and found just the knitted tops I had been looking for in an amazing choice of colours.
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Jean
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
They are a very good company
They are a very good company. They answered my email very quickly. I ordered a suit set, but it was small, so they replied to my email straight away and exchanged it for me. They are very helpful, and the products are great quality. I highly recommend them to anyone looking for good quality clothing
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
"premium leather " Victorian boots
Bought an item through their website lune london chic und stil, the item was not as advertised. They will not accept a return unless I pay for it to be returned. Under the consumer act this is illegal. They then claimed they weren't responsible for the order as I ordered through lune london.... Their website.
Avoid.
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Amazing choice of dresses
Amazing choice of dresses, super quick and free delivery which is a bonus! My new go to for occasion dresses!
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Gemma,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Messed up my order and ordered two…
Messed up my order and ordered two sweaters by mistake. They sorted it …..!
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Hilary
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to order and found what I wanted 😊
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Angela
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Very good customer service
Very good customer service and fast delivery too
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Good product and good communication.
April 6, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Chicundstil
Hi Laura
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
It was so easy to order and with a wide…
It was so easy to order and with a wide choice
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Ian
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Linen jacket
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Robert
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I was very relieved when you dealt with…
I was very relieved when you dealt with my cancellationof my order so quickly. I will definitely shop with you again.
April 20, 2026
Unprompted review
Reply from Chicundstil
Thank you for the fantastic review! We greatly appreciate your support and look forward to serving you again soon!
Great quality at a great price.
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi John
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
The website was very easy to understand…
The website was very easy to understand and showed the sandals very clearly. Comfortable, stylish and I feel like a million dollars!
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Hazel
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Really impressed
Really impressed with the speed of my order being processed by chicandstil.com. I received confirmation straight away with shipping details shortly after. I look forward to receiving the silk shirt, which will be a present for my husband.
April 20, 2026
Unprompted review
Reply from Chicundstil
Hi Mrs Weston,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Excellent service
Excellent service, products are quality and refunds are easy to follow no degree needed.
April 19, 2026
Unprompted review
Reply from Chicundstil
Hi Jackie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Everything turned up as required
Everything turned up as required.
The white scarf is a little yellow, that's the only thing
April 17, 2026
Unprompted review
Reply from Chicundstil
Hi Sarah
Thanks for your feedback! We’re glad everything arrived as expected. We’ve noted your comment about the scarf colour and will take it into account.
Reply from Chicundstil
Hi Hayley,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Excellent web site
Excellent web site. Really good product range. Quick delivery. I would buy again without hesitation.
April 19, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
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