Chicv Reviews 164

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered $72.00 of merchandise and it been a month. Never gotten anything nothing. Very upset because I wasn't going to purchase anything because of the scams out there. Was hoping to see my pocket b... See more

Rated 1 out of 5 stars

HIGHLY SUSPICIOUS!! Unfortunately, most of us here, reading Trust Pilot... well it's too late because we invested time, hope, money all in good faith that this would be a good experience dealing with... See more

Company replied

Rated 1 out of 5 stars

Poor quality, like a team jersey for a holiday clothes. I cancelled the order, but still was shipped. Once shipped, they wouldn't provide a local US address. They were just interested in providing a... See more

Company replied

Rated 1 out of 5 stars

My name is Kathryn sly I placed an order on 4/9 you took 91.16 from my account never supplied an order number and haven't received my order. Also I purchased another item 4/12 amount of 49.13... See more

Company replied

Company details

Written by the company

Chicv creating a leading online lifestyle in the world


Contact info

1.2

Bad

TrustScore 1 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their size small is even bigger than a…

Their size small is even bigger than a large should be. None of the clothes fit. And they do not have a return policy. When asked they advised that their products were made and shipped from China and that we (the client) would have to pay the shipping costs. Or they would reimburse us %10 of our order. Absolutely ridiculous. Do.not.order

September 15, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Diane Powers,

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

For Noracora issues, you can email to service@noracora.com.

Any more issues, feel free to contact us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

Hidden ChicV/Zolucky…

I made an order on Zolucky on August 27, 2021. Never received an order confirmation.
Have a charge on my credit card for $143.66.
from ChicV UK Limited.
Zolucky customer service is helpless, asking for the address and phone # of this "ChicV", which is hidden and can't be found nowhere.
Awful! Never experience such business.
Starting dispute with my credit card.
Mariya.

August 30, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Mariya Spektor,

Sorry for any inconvenience caused.

We've always sent an email confirmation when an order is placed. Could you please double check your spam emails or if you used a difefrent but rarely used email account to place the order?

We have found your order and we have also sent you an email with the shipping information. Please double check.

For Zolucky issues, you can email to service@zolucky.com.

From: service@zolucky.com Sent: 2021-08-31 18:34:28
To: mariya_ar****na@yahoo.com.com

Any more issues, feel free to contact us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

Quantity, not quality

I ordered it. 3 shirts, 1 shorts. Frankly, the shirts look really nice but they are not of any quality. Shorts are so small I cannot even get them on. Will not order ere again. Tried to shop bargains instead of going to my local shops where quality is assured. Lesson learned.

August 27, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi John Rexroat,

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any more issues, feel free to contact us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY IF THEY…

DO NOT ORDER FROM THIS COMPANY IF THEY POP UP ON THE INTERNET.
I NEVER RECEIVED A RECEIPT FROM THEM AFTER THEY TOOK MY MONEY FOR THE ORDER. YES I'M VERY MAD!!!!!
The merchandise I received is Terrible, I talked to someone on the chat at Noracora. I told the girl I want to return the top and bottoms I purchased, she told me I could not return the top because it was a final sale. I told her the top did not say final sale when I purchased it and I want my money back the merchandise is JUNK! These clothes show its California when in fact it's made in Hong Kong. Be very careful who you order from online, check them out real good and see if there are any complains to the Better Business Bureau!

THE TOP I BOUGHT WAS NOT A FINAL SALE. ONLY UNTIL I REQUEST A REFUND IT BECAME A FINAL SALE! REMEMBER THAT! NEVER RECEIVED AN INVOICE FROM THEM EITHER!
UPDATE
Just to let you know it's going to cost me $20 dollars to return a $37 purchase.

BUY AMERICAN!!!!!

August 24, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Debbie Peet,

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Final sale items cannot be returned and this is stated on the item page. Sorry for any misunderstanding casued.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Any more issues, feel free to contact us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

My account has been debited 02.08.21…

My account has been debited 02.08.21 with UKl31.43 but I do not recognise your company name or website.
Is it possible to clarify this payment. I have not given details ie name or account as I am not sure if this is a
secure method

August 23, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Mrs Ann Roberts,

Sorry for any inconvenience caused.

Would you please check your spam emails and find the order confirmation email?We always send one when your order is paid.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

I ordered clothes a year ago from ChicV…

I ordered clothes a year ago from ChicV UK (advertised under the brand name 'Just Fashion Now') for an amount of 101 €, and the clothes have never been delivered! And I'm unable to join the company.

August 22, 2021
Unprompted review
Chicv logo

Reply from Chicv

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

Any more issues, you can also email to JUSTFASHIONNOW via support@justfashionnow.com for a query.

Stay safe and have a good day!

Rated 1 out of 5 stars

I did not order anything from Chicv?

I did not order anything from Chicv?? Yet my credit card was charge for almost $50.00 When I went to your website it is in Asian writing, so how am I supposed to contact them to get my card credited back???

August 22, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Anita,

Sorry for any inconvenience caused.

Per checking, we have found your order and we have emailed you the order status. Your order has been shipped and it's in transit.

Delivery time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-15 Business Days.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

Fraudulant credit card purchase?

I see a charge on my credit card for chicv UK Limited Rayleigh GB and have not idea what this could be.

It says it was manually keyed...which is weird. I don't recognize the website. The only identifiable thing on the transaction is SS6 7HH. Are there other websites you operate under?

August 20, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Felicia Dirocco,

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We are not a scam. We are running many branches and thus the payment charge account may be different from the website you were ordering from. You may contact the CS email of the website you used and they will reply accordingly.

We reply emails within 24 hours, but sometimes our reply will go to spam emails.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

Poor Quality and Fit

I have a bill from your company on my credit card to the tune of $130.94. I believe it is from Zoolucky
I am a retired individual on a fixed income and I cannot afford this trashy clothing you sent to me. Other people need to be warned in addition to the BBB about this junk from China.

August 10, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Phyllis Swartzlander,

Sorry for any inconvenience caused.

Per checking, we have replied your return request 84 days ago but you did not reply since then. Please check your spam emails in this case.

From: service@zolucky.com Sent: 2021-05-19 11:42:26
To: pswart*****er@comcast.net

We've resent an email and you can reply this time.

Any more issues, feel free to email us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

Id give them zero stars if it would let…

Id give them zero stars if it would let me. This company is a joke. They will take your money but not send the item. Can’t get a real response from anyone so I’m ass out. DO NOT PURCHASE ANYTHING FROM THESE CRIMINALS!!.

August 6, 2021
Unprompted review
Chicv logo

Reply from Chicv

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

Currently we do not provide phone service. Any more issues, feel free to email us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

You are correct, it is too expensive to return goods to China.

You are correct, it is far too expensive for me to return products to you in China.
So far of the four items that I ordered from you:
1 pair of sandals fit.
1 item is too small, incorrrect sizing, I was authorized to return to you but NO information given on how to do that.
1 item is not the same item as advertised, different material and incorrect sizing- false advertising - not returnable
1 item out of stock - allowed to exchange to new item but I have not received that item yet or a promised refund.

This is not acceptable so I must warn future customers to think twice before ordering from you.
I feel I should put this message on YELP
I will contact my bank to dispute these charges unless I receive a refund.

August 3, 2021
Unprompted review
Chicv logo

Reply from Chicv

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Currently we do not provide phone service. Any more issues, feel free to email us.

Stay safe and have a nice day!

Rated 1 out of 5 stars

Beware! Document everything and contest the charges if they don't coopeerate

They sent me items that were in my shopping bag and have not ordered. They are now stalling at sending a return label for returning them and offering me a 15% discount on the items they charged me for and I did not order. I opened two tabs for the NORACORA site - same company - one I ended up using to order from. The other just to make the preliminary selection. They sent me an email saying: "Thanks for choosing us! We noticed that you're placed items in your shopping cart, but didn't complete checkout" and they finished the checkout for me and charged me for the items without my knowledge or consent. Now they are balking at sending the return label. UNBELIEVABLE!

July 31, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Gracia,

Sorry for any inconvenience caused.

Would you please provide your order number so that we can help you?

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

FYI: We cannot place any order for our customers and we cannot charge from our side. All orders on our website needs to be at the mercy of the buyer. They choose items and place the order and fill in the card information to finish payment.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Stay safe and have a good day!

Rated 1 out of 5 stars

My experience with noracora.com was…

My experience with noracora.com was exactly the SAME as the person whose review RE: HBPT00564801ANDHELPLINE#91993925.

I ordered 6 dresses totalling $129.55. I checked the size chart for the size of dress I should order. I ordered a little larger than the size for my measurements; plus, i checked the fabric before ordering each dress. I must have clothing with a good amount of cotton in them because I'm allergic to synthetic material.

I received 4 dresses 2 days ago. Before I pulled one dress out of the clear bag, I was shocked at the detail of a large ugly colored flower on the dress. It looked like they took a stamp ink pad & stamped it on the material. Another dress with lots of circles & rain drop things all over it looked like a kid had drawn it on. One pink dress looked red/orange. That dress I couldn't pull over my head and even get one arm into the dress. All of them were made of the exact same material. None fit me. The stitching was horrendous! I expect 2 more dresses to arrive. My hopes aren't high of their condition.

I spent most of yesterday and today trying to find out how and where to return the clothes for a refund. I contacted them thru email & their icon/app. No matter where I asked my question and how I asked my question, I wound up at the same place...a virtual agent who did not help one bit. No matter where I was directed to, I wound up back with the virtual agent.

I finally told the virtual agent to email me the return address (oh yes, you have to pay to return the clothes even with their return label) within one hour from the time I was sending this message with the requested information or I would contact my bank to continue with my dispute claim. Immediately, they sent me a virtual message stating since I filed a dispute, my order was canceled and full refund was given. They sent me the address in China to return the clothes. I said I would as soon as I received the other 2 dresses. China....really!!

Before that message, they offered me a refund less 15% (at least that's how I read their message) and not return the clothes and I could have the clothes altered with the 15%. Now thinking about it, they might have meant giving me an extra 15% and keep the clothes. I'm not sure. I just wanted my money back and yo return the crap they sent. They were way too small and could not be made to fit because I used to sew my own clothes; plus, the fabric was awful. The print was awful and the sewing was awful. Everything about the clothes were awful.

I'm glad I'm getting refunded my money. That's all I wanted and I tried to do what's right by returning the clothes. The postage to China will be costly.

They couldn't just email me the return address since they could write a long message to me telling me who to contact for the info without going thru all of this crap??

If you order from noracora.com, receive the dress & want to exchange it for any reason, you will get the runaround. If you want a refund, contact your financial institution immediately to file a dispute and tell ChicV aka noracora immediately. You get a very quick answer from them.. If you can, save all of your emails & take photos of all conversation you have with the vitual agent, in case your bank needs further information.

What the individual stated in the reference mentioned at the beginning of my review was correct.

I also asked the virtual agent and by email of the names of other online clothing companies associated with ChicV UK. Never got a response. I will research that info myself.

I will go on Facebook and send a message to the public tell them I had problems with the company. You can give a review as long as it's honest.
Good luck buyers and disgruntled former customers of noracora aka ChicV UK Limited.

July 31, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi bkred,

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Would you please provide your correect order number so that we can help you? It should be like HBiiexxxxx or HBPT00xxxx.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Stay safe and have a good day!

Rated 1 out of 5 stars

SCAM

SCAM! ordered something by beachside bunny.Cancelled, no reply.
Called, emailed them but no reply.
I want a return label and my money back!!!!!

July 27, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi mariam kalule,

Sorry for any inconvenience caused.

Would you please provide your correect order number so that we can help you? It should be like HBiiexxxxx or HBPT00xxxx.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

Would like your email

Would like your email. I ordered from you but can’t find any confirmation. Maybe I should cancel.

July 27, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Mary Dion,

Sorry for any inconvenience caused.

We do send order confirmation email and shipping notice, but sometimes our email will go to spam emails. Please double check the spam emails.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

I order from ChicV in June 2021

I order from ChicV in June 2021 and haven’t received my order (498750) yet . They quickly draft the money from my account, but haven’t got my merchandise.

July 26, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Etta,

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Would you please provide your correect order number so that we can help you? It should be like HBiiexxxxx or HBPT00xxxx.

We reply emails within 24 hours, but sometimes our reply will go to spam emails. Please double check.

ChicV is a trustworthy online shopping company. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

I have so far not received a tracking…

I have so far not received a tracking number or confirmation email from your company you took £187.28 ( $244.69 CN) from my account on July 19th,2021 I paid extra for fast shipping 3-5 days ....I would appreciate a response forth with

July 25, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Manuela,

Sorry for any inconvenience caused.

Delivery time = processing time + shipping time
Order Processing : 3-5 Business Days.
Postal Service: 10-15 Business Days.

Per checking, your order is in transit and we have also sent you an email to confirm.

Departed FedEx hub2021-07-25 19:10:00
MEMPHIS,US
transit

It will take 2-3 weeks for delivery. Thanks for your patience.

ChicV is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

Short story. You wrote back saying you found my order snd set a email with the shipping confirmation. I never received that email. Please send to email you have thank you.

Short story, ordered some items, never got them. If you do NORACORA, they want you to do a chat. They also cannot look up your order off your email!!!! If you don’t have a confirmation #, it’s a lost cause. Well, if you didn’t get a confirmation #, very hard to provide one. Biggest scam ever!!!

July 24, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi Pamela,

Sorry for any inconvenience caused.

Per checking, we have found your order with your full name. An email with the shipping info has been sent to pa***at**y2@gmail.com.

As for your chat complaint, I guess it's because you used a different email and thus we could not locate your order.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.

Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Rated 1 out of 5 stars

RUN, don't Walk Away from this Company

ChicV is apparently the parent company (or payment processor) of several clothing web sites, including Hawalili.

The products I ordered looked great on the web site, but the actual clothing I received was very disappointing. The shirts were made of shoddy materials (try 100-percent polyester with the pattern only on one side, a burlap like fabric feel, etc.). Some are also mislabeled in terms of fabric type or just not labeled at all.

Here's the real kicker: If you have the temerity to request a return, they actually expect you to ship your order back to China at your expense, which can easily exceed the actual cost of the merchandise. (BTW: This nuance is conspicuously absent in their return policy.)

P.S.: They have over 500 complaints registered on PayPal alone.

July 23, 2021
Unprompted review
Chicv logo

Reply from Chicv

Hi there,

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We`ll keep improving our products, delivery and service.

ChicV is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look