I ordered $72.00 of merchandise and it been a month. Never gotten anything nothing. Very upset because I wasn't going to purchase anything because of the scams out there. Was hoping to see my pocket b... See more
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HIGHLY SUSPICIOUS!! Unfortunately, most of us here, reading Trust Pilot... well it's too late because we invested time, hope, money all in good faith that this would be a good experience dealing with... See more
Company replied
Poor quality, like a team jersey for a holiday clothes. I cancelled the order, but still was shipped. Once shipped, they wouldn't provide a local US address. They were just interested in providing a... See more
Company replied
My name is Kathryn sly I placed an order on 4/9 you took 91.16 from my account never supplied an order number and haven't received my order. Also I purchased another item 4/12 amount of 49.13... See more
Company replied
Company details
Written by the company
Chicv creating a leading online lifestyle in the world
Contact info
United States
- chicv.com
1.2
Bad
164 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There is no confirmation email after i…
There is no confirmation email after i placed the order or any shipment estimation date. Complete waste of money since it was a big order. Is this a scam website?
June 12, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
I ordered two shirts from hawalili…
I ordered two shirts from hawalili (ChicVGroup) . After a few month (more than a month promised) I received one shirt. Every once and a while I will get a shipment has been processed email and also inundated with spam on the web and my email.
The one shirt I did receive is garbage. It is not cotton as it said it was, for a summer shirt has no breathability, and it feels cheap . No tags on the shirt to tell you what it is made of. I am not dry cleaning a 30 dollar summer shirt but that is what they tell you? I am sure a dry cleaner would laugh at me for bringing such a garment. Just an unnecessary lie. I guess there is one born every day as I did not research the company.
This was on the latest shipment info from today :
“It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. Please contact *** for more information on your order. Thank you for your understanding!We appreciate your patience in these difficult times. Stay safe and take care of each other.
The recent snowstorms in Canada will probably cause further delay.”
No one else has COVID delivery problems, Business is booming on line. I get stuff I order on line in record time 99 % of the time.
It is 30 Celsius in Canada there has been no delays in Canada due to show since the beginning of winter for one week.
Pre making excuses. I am sure ChicVGroup goes under many names “hawalili” so do your research before buying on line. At least it wasn't a costly scam for me. I did try to contact then by the only way they allow (red flag!) through some web site. No company info. They did not respond.
...........................
I wrote this addition to the post after the response to the review from the unknown out there . Why would they not respond to me? I emailed them directly ... what ever waste can those emails go to ... and they do not respond. You can see there response is generated. You can see that is the only response to all the post. Can I take away my one star?
June 3, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Scammed
Never received confirmation or order number and now I see why. I’ve been scammed. Need to file a police report.
June 3, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Anyone concerned about items ordered, let your bank know.
Following this post, I got an email from Roselinlin, with information on shipping and an assurance that they are not a scam. I can't confirm this yet but will let people know. The company has been communicative so I might reorder.
June 1, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
These tops are hideous and too big
I ordered two of the same top, one for me and one for my mom. The fabric looked silky in the advertisement, and the print looked like a watercolor of a field of flowers. The shirts arrived later than promised, and they were awful. The fabric is not silky or soft, and the colors are garish. I ordered two mediums, and they were both the size of an XL. Now I can't find any information on how or where to return them and request a refund. I'm appalled to see that this complany is still in business after all the horrible reviews they've gotten! Wish I'd checked that before ordering.
June 1, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Don't count on returning anything that you are not pleased with
I ordered a number of items which came sporadically over a period of time. When I looked to see how to return a couple of items the time had expired- 15 days? It took about a month to send all the items.
Beware that anything with sleeves - their model for Americans is the 'far side' figure -big body with skinny arms.
May 30, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
SCAMMED
I ordered 5 shirts. NONE of them fit. I am a little heavy and ordered xtra large shirts. 3 out of 5 do not come past my shoulders. WHY? Because Zolucky is a scam. Can't get my money back, but they will keep every $$$$. I need everyone's help, please report not only Zolucky, but ChicV to the Better Business Bureau. Please let's stop these scammers, NOW
May 29, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Items not received
I wish I had checked the reviews for this company before I ordered. Item not received and unable to contact.
May 29, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Will never order from this company…
Will never order from this company again. I received today, 5/29/2021 one of 4 items ordered 6 weeks ago. Enough said. Good luck if you do choose to order from this company.
May 29, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
I order 3 tops got one,get your company…
I order 3 tops got one,get your company together you either send the other two or return my money order 5/4 ..what a shame you enjoin such reviews ,if money or tops aren't here by end of month I will take actions against you
May 26, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Where are my order I ordered on 5/4/21…
Where are my order I ordered on 5/4/21 and I haven’t got my order yet
May 22, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
SCAM
To the lady from USA who bought a swim suit-firstly the items are shipped from Hong Kog not UK.I live in IK and the so called coat I ordered came from HK. They said there was a discount of 12 pounds but I paid for the shipping with that, when it arrived it was terrible a cheap cory made from the flimsiest more rubbishy material ever, the seams were crooked and it hung like a dishrag. So I e mailed for a return slip-not forthcoming, some threats and homework later I finally got a return slip and was made to pay my own shipping. So for the £42 coat I got £13 back-as I paid the shipping both ways. These are a TERRIBLE company
May 21, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
It’s worth the wait!
Hi,
Just a small posting to let anyone who has had a negative experience with this company. I too was hesitant to order. I did order a bathing suit and some sandals last summer. I did receive my order. The bathing suit was beautiful and the fit was spot on. I did have to wait several months. I live in the United States and our country was in the infancy of Covid 19 pandemic. March 2020. The items were true to size and matched the description. Also they are being shipped from the UK. I just received a second order and am very pleased with my purchases. The prices are great! I hope everyone receives their orders. I have found that with all that is happening in our world I am willing to wait for my purchases. It’s worth it!
Sincerely,
Suzette Johnson
United States
May 21, 2021
Unprompted review
Ordered on May 12, 2021
I placed an order on May 12, 2021 for $139.75. I have not received the item or any notice regarding the item. No shipping number or order number. I want to cancel this order. Not interested in ordering anything from this company. Too many bad reviews.
May 19, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
I ordered several items on May 4th…
I ordered several items on May 4th items were charged on my card and l never recieved the items. They are listed as Chicv UK Linited. Did l get scammed.
May 18, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
I GOT SCAMMED RECENTLY
I GOT SCAMMED RECENTLY. I HAVE TO REPORT THEM TO MY BANK. DONT BUY FROM THEM.
May 16, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
I ordered from Zolucky in April
I ordered from Zolucky in April. They charged my account as if I received the products. I am still waiting. Tracking info said my order was shipped from California on 5/4/2021. Still no product. Then I researched Zolucky and found they are owned by ChicV International. Enough said.
May 14, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
My order number is HBPT00564801
I too was scammed out of $166! Not knowing what to do, I contacted my local BBB to see where to turn. If anyone knows how we can get our money back PLEASE let me know. If I hear from BBB, I will post their response here.
May 13, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
The worst clothes ever....also there’s…
The worst clothes ever....also there’s no number for customer service..don’t fall for this company.
May 12, 2021
Unprompted review
Reply from Chicv
Sorry for all convenience caused.
Our company is devoted to the development and research of new products all the while. All products are made of soft and comfortable fabric, which has won praise from its customers.
Could you tell us your order number so that we can try our best to check and handle this issue for you ?
We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (support@chicv.com) at any time and we will get back to you ASAP.
Have a nice day !
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