Childsplay Clothing Reviews 

10,484
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising its reliable service. Customers frequently mention that the products are of exceptional quality, reasonably priced, and always arrive beautifully wrapped in lovely presentation boxes ideal for gifting. Consumers also love the remarkably swift delivery times and the exceptionally smooth, easy-to-navigate ordering process from start to finish. However, some people mentioned experiencing frustrating delivery delays, unexpected transit issues, or rather careless parcel handling by carriers. A few reviewers also noted receiving incorrect items, dealing with unhelpful support, or finding that specific clothing items ran much smaller than expected.

What people talk about most

Product

Consumers find product to be positive, highlighting excellent quality, authentic branded merchandise, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the excellent clothing... See more

Order

Reviewers highlight positive aspects of order, noting an easy and smooth ordering process alongside fast... See more

Service

Clients share positive opinions on service, highlighting first-class assistance, fast shipping, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more

Company replied

Rated 5 out of 5 stars

Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more

Rated 5 out of 5 stars

Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again

Company replied

Rated 5 out of 5 stars

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(10,484)

900 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellant service overall

Excellant service overall
Lovely item great quality
Great box to gift
Quick delivery
Easy to order
All info available needed
Definately recommending n shopping again

August 11, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful feedback Yasmin! We’re delighted to hear you were so pleased with the overall service, the quality of your item and our gift packaging. It’s also great to know you found the ordering process easy and all the information you needed was readily available.

Thank you for recommending us and for your kind words. We really appreciate your support and look forward to welcoming you back again.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great bargains on there and quick…

Great bargains on there and quick delivery

August 4, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your lovely feedback Dan! We’re so pleased to hear you found some great bargains and were happy with the speedy delivery.

We really appreciate your support and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Swift delivery and great service

I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the details immediately. The delivery was received the following morning. Items were received in a lovely gift box - perfect as the items were a gift. Thanks!

August 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely and detailed feedback Aisha. We’re delighted that our team could quickly update your details and make sure your order reached you the following morning as planned.

It’s also wonderful to hear that you loved the gift packaging and that it was perfect for your gift. We really appreciate you choosing Childsplay Clothing for such a special purchase and hope to welcome you back again in the future.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great

Great deals

July 27, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your feedback Junior! We’re so pleased to hear you were happy with the deals available.

We really appreciate you choosing Childsplay Clothing and taking the time to leave us a review.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Childsplay Clothing = brilliance

Childsplay Clothing is a brilliant company. Very professional and their attention to detail is second to none.
The delivery was not very good as the parcel was put in my rubbish bin and not my parcel box.

August 10, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to share your feedback Ann. We’re really pleased to hear your kind comments about Childsplay Clothing and our attention to detail.

We’re very sorry to hear about how your parcel was delivered. Leaving a parcel in your rubbish bin is certainly not the level of service we would expect from our courier, and we’ll be sure to flag this with them directly.

Thank you again for bringing this to our attention, we really appreciate your support and hope we can provide you with a more seamless delivery experience next time.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast delivery and the products were…

Fast delivery and the products were wrapped properly

August 10, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for taking the time to leave us a review Khaled. We’re so pleased to hear you were happy with the speedy delivery and that your items arrived carefully packaged.

We really appreciate your feedback and hope to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast shipping and quality items!

Order arrived the next day and was as expected!

August 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback! We’re delighted to hear your order arrived the very next day and was exactly as expected.

It’s great to know everything went smoothly, and we really appreciate you choosing Childsplay Clothing.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

delivery service efficient

delivery service efficient

August 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for taking the time to leave us a review Judy. We’re pleased to hear you found our delivery service efficient and that everything arrived as expected.

Your feedback is really appreciated and we hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Efficient and on time

August 4, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you for your feedback! We’re really pleased to hear you found our service efficient and that your order arrived on time.

We truly appreciate you taking the time to share your experience with us.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Very Good quality dress clothes

Very Good quality clothes

August 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave us a review Susan. We’re really pleased to hear you were happy with the quality of your clothes.

Your feedback is greatly appreciated, and we hope you enjoy your purchase!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent quality and beautifully…

Excellent quality and beautifully packaged

August 7, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback! We’re delighted to hear you were impressed with the quality of your order and loved the packaging too.

We really appreciate you taking the time to leave a review and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Always shipped fast and beautifully…

Always shipped fast and beautifully packaged quality items x

August 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Andrea! We’re delighted to hear that you’re always happy with the speedy delivery, beautiful packaging and quality of our products.

We really appreciate your continued support and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great

Great product, delivered quickly

July 30, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Nicola! We’re delighted to hear you were happy with your purchase and that it arrived quickly.

We really appreciate you taking the time to leave a review and hope to see you again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Nice Kids clothing

Nice clothing, quick delivery and very reasonable pricing.

January 15, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Ben! We’re delighted to hear you were pleased with the clothing, speedy delivery and our pricing.

It’s wonderful to know you had such a positive experience, and we really hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

5* Customer service

5* Customer service. I purchased On cloud trainers but it didn't me and the return process was so smooth and easy thank you.

August 6, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Emre! We’re really pleased to hear you were happy with our customer service and that you found the return process smooth and easy, even though the trainers weren’t quite right for you.

We really appreciate you taking the time to share your experience and hope to see you again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast shipping

August 5, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your feedback Krystal! We’re really pleased to hear you were happy with the speedy delivery. We really appreciate you taking the time to leave us a review.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Flower mountain

Ordered flower mountains outstanding service as always received the next day . Brilliant thnx again

August 14, 2026
Unprompted review
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Lorna! We’re delighted to hear you received your order the very next day and that you were so pleased with our service.

It’s always wonderful to hear from returning customers, and we really appreciate your continued support.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Shoes came beautifully packaged

Shoes came beautifully packaged, and were sent really quickly. My son loves them and they had 20% discount which makes it even better. Will definitely be using Childsplay Clothing again in the future

July 30, 2026
Rated 5 out of 5 stars

The clothes were as expected and they…

The clothes were as expected and they came in a really high class box

August 3, 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely feedback Geoffrey! We’re delighted to hear that you were pleased with your order and that you loved the packaging too.

We really appreciate you taking the time to share your experience with us.

Best wishes
The Childsplay Clothing team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look