I ordered late in the evening needing a premium delivery service. I incorrectly input an old email address which I no longer have access to. On contacting Child's Play clothing, they amended the detai... See more
Company replied
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Review summary
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Reviews shaping this summary
Really well packaged items and a really good deal on my little girls hoka rincon trainers for going back to school,highly recommended and I will be shopping here from now on.. first class service and... See more
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Excellant service overall Lovely item great quality Great box to gift Quick delivery Easy to order All info available needed Definately recommending n shopping again
Company replied
Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very wel... See more
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Company details
Written by the company
Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.
About Childsplay Clothing
Written by the company
Our Guarantee
The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE
With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including:
Europe (Spain, France, Italy, Germany, Holland)
Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan)
Asia (Japan, China, India, Korea)
African Nations (South Africa, Egypt, Algeria)
North America (USA, Canada)
South America (Brazil, Argentina, Uruguay)
Australian Nations (Australia, New Zealand)
Russian Federation (Russia, Ukraine, Lithuania)
Contact info
4.6
Excellent
10K reviews
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Reply from Childsplay Clothing
Thank you so much for your lovely feedback Ben! We’re delighted to hear you were pleased with the clothing, speedy delivery and our pricing.
It’s wonderful to know you had such a positive experience, and we really hope to see you again soon!
Best wishes
The Childsplay Clothing team
5* Customer service
5* Customer service. I purchased On cloud trainers but it didn't me and the return process was so smooth and easy thank you.
August 6, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Emre! We’re really pleased to hear you were happy with our customer service and that you found the return process smooth and easy, even though the trainers weren’t quite right for you.
We really appreciate you taking the time to share your experience and hope to see you again soon!
Best wishes
The Childsplay Clothing team
Fast shipping
August 5, 2026
Reply from Childsplay Clothing
Thank you so much for your feedback Krystal! We’re really pleased to hear you were happy with the speedy delivery. We really appreciate you taking the time to leave us a review.
Best wishes
The Childsplay Clothing team
Flower mountain
Ordered flower mountains outstanding service as always received the next day . Brilliant thnx again
August 14, 2026
Unprompted review
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Lorna! We’re delighted to hear you received your order the very next day and that you were so pleased with our service.
It’s always wonderful to hear from returning customers, and we really appreciate your continued support.
Best wishes
The Childsplay Clothing team
Shoes came beautifully packaged
Shoes came beautifully packaged, and were sent really quickly. My son loves them and they had 20% discount which makes it even better. Will definitely be using Childsplay Clothing again in the future
July 30, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Sarah! We’re delighted to hear your son loves his new shoes and that you were pleased with the beautiful packaging and speedy delivery. It’s even better that you managed to take advantage of 20% off too!
We really appreciate you choosing Childsplay Clothing and your kind words. We look forward to welcoming you back again in the future.
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you for your lovely feedback Cynthia! We’re so pleased to hear you were happy with your purchase and thought the product was beautiful.
We really appreciate you taking the time to leave us a review.
Best wishes
The Childsplay Clothing team
The clothes were as expected and they…
The clothes were as expected and they came in a really high class box
August 3, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Geoffrey! We’re delighted to hear that you were pleased with your order and that you loved the packaging too.
We really appreciate you taking the time to share your experience with us.
Best wishes
The Childsplay Clothing team
Never been disappointed with my…
Never been disappointed with my purchases and delivery is always super quick!!!!
August 3, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Sabiha! We’re delighted to hear you’ve always been happy with your purchases and that our speedy delivery continues to impress.
We really appreciate your continued support and look forward to welcoming you back again.
Best wishes
The Childsplay Clothing team
Delivery service
Delivery service
Take long time until it shipped
Customer services
Late refund
High prices for deliveries
Take 100 for the order and the return
July 29, 2026
Reply from Childsplay Clothing
Thank you so much for taking the time to leave your feedback Yara. We’re really sorry to hear that you were disappointed with your experience.
We completely understand that waiting for an order and then a refund can be frustrating. We’ve looked into your order and can see that it was placed on our 3–5 working day delivery service and was delivered on the 5th working day. We’re sorry it arrived on the final day of the quoted timeframe, although we’re pleased that it did arrive within the service selected.
We can also see that your return reached us at 10:34am on 11th August and the refund was processed within 24 hours. Our quoted timeframe for refunds is 3–5 working days, so we’re sorry if there was any confusion around this.
We’re also sorry that you felt our delivery and return charges were too high. We do appreciate that these costs can be disappointing, and we’re always reviewing our services and pricing to ensure we’re offering the best possible experience for our customers.
Thank you again for your feedback, we really do appreciate you taking the time to share your experience with us.
Best wishes
The Childsplay Clothing team
I have a shipment #491509 that I am…
I have a shipment #491509 that I am trying to return through the website, but the process is not working. Customer service is also not responding to my calls or messages. I kindly request your assistance in completing the return as soon as possible.
July 28, 2026
Reply from Childsplay Clothing
Thank you so much for taking the time to leave your feedback, Adwa, and we’re really sorry that you’ve had difficulty getting in touch with us. We completely understand how frustrating this must have been.
We haven’t been able to locate any previous emails from you, although we have recently experienced a slight technical issue with our email portal, so this may explain why your messages haven’t reached us. This has now been resolved, and we’re also taking steps to ensure this doesn’t happen again.
We’ve reached out to you directly so we can get everything sorted. It looks like your return hasn’t yet been created through our returns portal, so we just need confirmation of the items you’d like to return and we’ll arrange the return label for you straight away.
We’re really sorry again for the difficulty you’ve experienced in reaching us, and we truly appreciate your patience. We look forward to getting this resolved for you as quickly as possible.
Best wishes
The Childsplay Clothing team
Rate Childsplay 💯
I recently bought baby clothes for my little one and baby Crocs for my cousin's little girl. The items arrived well presented and clean. The delivery was also quick and efficient. I have never had problems with my orders and will continue to use Childsplay. Thank you.
July 28, 2026
Reply from Childsplay Clothing
Thank you so much for your wonderful feedback Sandra! We’re delighted to hear you were pleased with the baby clothes and Crocs, and that everything arrived clean, beautifully presented and quickly.
It’s especially lovely to hear that you’ve never had any problems with your orders and that you’ll continue shopping with Childsplay Clothing. We really appreciate your continued support and look forward to welcoming you back again soon.
Best wishes
The Childsplay Clothing team
My order was completely wrong customer…
My order was completely wrong customer service rep was very rude.
July 29, 2026
Reply from Childsplay Clothing
Thanks so much for taking the time to leave your feedback and we’re really sorry to hear about your experience Jaraya. We completely understand how disappointing it must have been to receive an incorrect order, and we’re also very sorry to hear that you felt the service you received was rude.
We’ve looked into this and, at present, we haven’t been able to locate any previous correspondence from you regarding the issue. We’ve therefore reached out to you directly so we can understand exactly what happened, look into this further and, most importantly, get this resolved for you as quickly as possible.
We’d really appreciate the opportunity to put this right, and we’re sorry again for the experience you’ve had.
Best wishes
The Childsplay Clothing team
Excellent service!
Excellent service!! Shoes came wrapped beautifully, in a gorgeous gift box.
July 27, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback Maxine! We’re delighted to hear you were so pleased with the service and that your shoes arrived beautifully wrapped in one of our gift boxes.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Best wishes
The Childsplay Clothing team
Great Products!!...An ethical Company…
Great Products!!...Great and an ethical Company to deal with!! A****
July 29, 2026
Reply from Childsplay Clothing
Thank you so much for your fantastic feedback John! We’re delighted to hear you’re so pleased with our products and had such a positive experience with us.
Your kind words really mean a lot to the team, and we hope to welcome you back again soon.
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
We’re really sorry to hear you feel this way about our returns policy Maha. We can see that your return has already been created and your items are now on their way back to us, so we’ll make sure your refund is processed as quickly as possible once they arrive.
We’ve recently introduced a dedicated returns portal to make the process as straightforward and smooth as possible, so we’re genuinely sorry to hear that you still weren’t happy with your experience. We really appreciate you taking the time to share your feedback, and we’ll certainly take this on board.
Best wishes
The Childsplay Clothing team
Lovely clothing and beautifully packed
July 28, 2026
Reply from Childsplay Clothing
Thank you for your lovely feedback Dawn! We’re so pleased to hear you were happy with the clothing and loved how beautifully your order was packed.
We really appreciate your support and hope to welcome you back again soon.
Best wishes
The Childsplay Clothing team
Good company excellent delivery more…
Good company excellent delivery more time good quality
July 16, 2026
Reply from Childsplay Clothing
Thank you for your lovely feedback Sharon! We’re really pleased to hear you’ve been happy with the quality of our products and our delivery service.
We really appreciate your support and look forward to welcoming you back again.
Best wishes
The Childsplay Clothing team
The quality of the clothes is excellent…
The quality of the clothes is excellent and the packaging makes it look so special.
July 29, 2026
Reply from Childsplay Clothing
Thank you so much for your lovely feedback! We’re delighted to hear you’re so pleased with the quality of our clothing and that you feel the packaging makes your order extra special.
We really appreciate you taking the time to share your experience and hope to see you again soon.
Best wishes
The Childsplay Clothing team
Reply from Childsplay Clothing
Thank you for your lovely feedback! We’re really pleased to hear you were happy with the speedy delivery and the value you found in our genuine branded products.
We really appreciate your support and hope to welcome you back again soon.
Best wishes
The Childsplay Clothing team
Fantastic overall experience from start…
Fantastic overall experience from start to finish !
July 27, 2026
Reply from Childsplay Clothing
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a fantastic experience with us from start to finish.
It really means a lot to our team, and we look forward to welcoming you back again in the future.
Best wishes
The Childsplay Clothing team
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