Chill  Reviews 5,568

Daniel was helpful and quick.

Daniel in the chat room, was very helpful. Sorted out my issue in a fast and professional way - keep up the good work, Chill and Daniel!!

Just renewed my van insurance on line with Daniel. No problems at all and quick and efficient. Excellent service Thanks again Daniel.

Aaron was very helpful gave quick responce and was happy with my quote

Daniel have been really awesome and helpful, very attentive to details and information, he expressed a manner of professionalism and walk me through my insurance policy, absolutely delighted to chat with the Goodman.

I needed to get my policy disc posted to me, my query was dealt with easily and the person was friendly and helpful

Renato was very helpful requesting the driving experience letter needed.. ✨

Hi there

I needed document urgently today and Hannah helped me with them and dealt with it straightaway she was really pleasant and easy to deal with!

Thanks
Chloe

Smooth process through the Chat and saved 16% compared to last year on home insurance

Needed to update my details, reached out via the chat and was super easy.

Very straightforward renewal experience. All done online through their chat function.

Highly recommend, easy sales team to deal with and extremely helpful in assisting with insurance needs!

Paid for our house insurance policy on the 9th March yet Chill NEVER sent us any confirmation or policy documents. I've spent HOURS on the phone waiting to get through to them. I have rung back a third time, and chose to speak to a person about a new policy, and lo and behold, got through in less than 60 seconds! He promptly stuck me back on the endless 'muzak' phone line to wait for an agent to speak to. They are clearly keen to take your money but after that forget it. ZERO customer service.
The 80 euros we saved was NOT worth the amount of time I've had to waste contacting these dishonest shower of @#!!!!s.

Daniel helped me renew my car insurance policy today via the web chat facility and he was so helpful! He talked me through all the options available to me and was clearly eager to make sure I got the best and most suitable quote. His customer service was fantastic and he is an asset to the company!

Needed my No Claims Bonus document. I spoke with Ishika who sent the document by email within 1 minute of finishing the phonecall! Excellent service.

I have been with Chill for years for my motor insurance cover however I had to move providers this year as the premium was too high to add my daughter (learner driver) to the policy. I regretted this as I have always found the staff at Chill excellent to deal with.

No response to an email -> so tried the online chat. Daniel picked up quickly and we got it sorted very promptly.

Got platinum travel insurance, just don’t bother if you’re going outside of the EU. I didn’t have a working number so I tried to contact over email but just got the same info as the website that didn’t answer my question. Got a phone number and contacted the travel gp but the prescription wasn’t accepted by the pharmacy so I had to book my own gp appointment anyway. Tried to see if I could claim it back and found out I’d need to pay to have the gp fill out a form. Then my trip has gone on longer than planned due to the war so I tried to swap my plan to a single trip and up the max days. I was told it’s not possible and I couldn’t even buy a new different plan because I’m not in Ireland. Feels like I just bought an expensive email

Spoke with Daniel via online support and the whole experience was so easy and quick Replies were almost instant Thanks Daniel for your support and getting me a quote which I was very happy with