Chitchat Reviews 

132
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Many customers frequently praise the dedicated support staff for being incredibly quick to respond, exceptionally helpful, and genuinely friendly when resolving various technical difficulties and questions. Consumers really enjoy navigating the clean, smooth website interface to connect with new people and chat effortlessly throughout the entire day. However, some people mentioned receiving unexpected account bans without getting clear explanations or facing frustrating difficulties trying to log back into their personal profiles. Reviewers also noted that notifying staff about rule-breaking profiles or dealing with inappropriate user behavior across the platform did not always yield noticeable improvements or administrative actions.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness and quick responses to support tickets.... See more

Website

Users describe ambiguous interactions with website, reflecting a wide split in opinions regarding its... See more

Customer service

People report positive experiences with customer service, noting that representatives are friendly, helpful,... See more

User experience

Customers had positive experiences with user experience, noting that the platform is clean, easy to use, and... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support agents are consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good site..great features, the support team was quick.. i love using chitchat man.. just get moderators to ban people saying m as a greeting too. Over-all it's doing better than the competitors.. mayb... See more

Company replied

Rated 4 out of 5 stars

Chat site is great met a lot og greath people. Had an issue with my subscription but cthe customer service team helped me and it was resolved with in 2 hours. All in all great experience.

Company replied

Rated 4 out of 5 stars

They quickly unbanned me after I only send an email! (Unluckily the person I was chatting with (on chit chat) has never gone online after this. I never got to hear from her again :'()

Company replied

Rated 5 out of 5 stars

I have used Chitchat for years now and the app is absolutely stunning, I completed age verification by providing an ID check and I was allowed back into the platform quickly. The safest online ran... See more

Company replied


Company details

Written by the company

Chitchat.gg is a modern text & video chat platform designed to help you connect with people worldwide. Our advanced moderation tools ensure a safe and friendly environment, so you can focus on chatting without worry. Whether you're making new friends or exploring diverse cultures, Chitchat.gg is your gateway to real-time connections.


Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(132)

108 reviews in the last 12 months

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Rated 3 out of 5 stars

Good place

Really good place, needs better moderation tho and ability to reach out staff if needed.

September 19, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

We're glad you enjoy the platform! Just to share: users can reach our staff directly through our Discord server, or by using the report tools on-site. We review every report we receive. Thanks for helping us improve!

Rated 5 out of 5 stars

A good alternative app!

I've been searching for new messaging apps and this one I found to be a good alternative to the other leading brands in the market. The style and design is good, there are some rough edges that I hope the devs will try to fix, but overall it's an A+

April 4, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks so much for the thoughtful review! We’re glad you’re enjoying the platform’s design and really appreciate your feedback on areas to improve. We’re always working to make the experience even better 😊

Rated 4 out of 5 stars

Needs improvements

This website's UI still needs work, but the design is passable. Although I find the way the content is presented to be engaging and easy to comprehend, several aspects, such as the age restrictions and security, might use some improvement. The website is fine overall, but there are still certainly room for improvements.

March 24, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks for the honest feedback! We’re happy you enjoy the site overall and appreciate your thoughts on where we can do better.

Rated 5 out of 5 stars

Good UI

UI is intuitive which makes it easy to jump into conversations. Doesn't cut connection when your wifi slows down so that's a big plus for me. I jumped into the travel section and got pretty good tips.

March 3, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks so much for the great feedback! We’re glad you’re enjoying the smooth chat experience and finding useful tips in the travel section 😊

Rated 5 out of 5 stars

easy to use and ui friendly

easy to use and ui friendly. Been using this for a few months and have talked to people that are nice enough. Of course, there are others out there that aren't and that's a given. But the platform is great.

February 1, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thank you for sharing your experience! We’re happy to hear you’re finding the platform easy to use and having good conversations overall.

Rated 2 out of 5 stars

Potentially dangerous website.

Potentially dangerous website.

The website has been designed with noble but naive intentions, to essentially bring back Omegle. It has a few improvements such as the ability to add friends and block certain users. However the website is very problematic.

Like Omegle, it's openly accessible to under 18s and most users appear to be at least 'horny' but generally utterly depraved. Most users just wish to take the conversations onto Snapchat so they can send photos of their genitals to potentially underage users. (There is no age verification system)

Their admin team does appear to act quickly on reports, but the problematic users are endless and are free to just make a new account and circumvent bans despite claims of the bans being IP based.

It's taken them almost a year to implement a way to report users that are underage.

A simple bit of code to censor words such as 'horny' would show a willingness to prevent problematic users abusing the site for sexual purposes, however the founder has shown no interest in doing this and did not respond when messaged directly on Discord.

The userbase appears to be 95% male and most just want to masturbate despite Chitchat.gg not advertising itself as a pornographic themed website.

Given the website also offers video calls, it's opening itself up to the same legal battles that befell Omegle.

March 6, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks for taking the time to share your perspective. We take user safety very seriously and we know there are always challenges in open, real-time environments. Our moderation team acts on reports as quickly as possible and we continually work on updates to make the platform safer, more respectful, and easier to report issues on. Your feedback helps us focus on where to keep improving.

Rated 1 out of 5 stars

you guys actually made me feel insane

AI is running these chats and its scary
im almost 100% sure that this site uses ai to talk to people and their ability to imitate homan interactions is actually terifying

March 1, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thank you for your feedback. We're surprised by this and want to assure you that all chats on Chitchat.gg are real people. We do not use AI to simulate conversations. Every interaction you have is with another user.

Rated 1 out of 5 stars

Worst site ever

All their policy and rules are all absolute cobbles. They say don't share social media, they say don't be sexual, they say this isn't a dating site. All those rules I guess don't count on the users there. If you don't share social media they just skip, what's even the point... I thought this was meant to be to make friends through distance.

February 12, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Hi Aron, thanks for your feedback!
It sounds like there’s a bit of a misunderstanding, so I’d be happy to clarify. Our guideline about sharing social media applies to spammy or low-effort behavior - for example, people who just drop their username right away with no real conversation (like "M22, add my snap").

However, you’re absolutely allowed to share your socials after having a somewhat meaningful chat as mentioned in the guideline - the rule just helps prevent spam and keeps the experience enjoyable for everyone. We want people to connect in a genuine way, not just collect follows.
I hope this clears that up! 😊

Rated 5 out of 5 stars

A great platform to meet new...

A great platform to meet new people and has some cool features. The video chat is a must use to connect with people. Would definitely recommend giving it a try!

January 4, 2025
Unprompted review
Chitchat logo

Reply from Chitchat

Thank you for sharing your feedback! We're happy to know you enjoy video chatting on Chitchat.gg! 😊

Rated 2 out of 5 stars

There's no chatting experience here

There's no chatting experience here. I have used this for a month and at first it was great even though there were a few bad people I didn't wanna blame it on the site and I thought maybe a few skips could help with the constant asking for nudes or to text or asking for gender, is this genuinely a chatting website or a sexting one? I can't tell, it keeps getting worse and worse everyday with there being little to no chance of finding people who are there to actually chat and not sext or trade nudes. I really hope the website does work to sort this out other than this the website is great

December 24, 2024
Unprompted review
Chitchat logo

Reply from Chitchat

Hi Lana, thank you for sharing your feedback. We're sorry to hear about your negative experience. Our team is continuously working on creating a better experience for all users by improving moderation. Out goal is to ensure that Chitchat is a safe and enjoyable platform for conversations. Thank you again for your input.

Rated 5 out of 5 stars

Video chat

Sometimes you get fast skips but its good to make new friends. hope video chat becomes more popular! :)

October 21, 2024
Unprompted review
Chitchat logo

Reply from Chitchat

Thank you for your feedback! It's great to hear you're enjoying meeting new friends through video chat! 😊

Rated 1 out of 5 stars

Its scam

Its scam
and bad support.
I wanted a refund right away because i did buy subscription by mistake and they did not give back

October 11, 2024
Unprompted review
Chitchat logo

Reply from Chitchat

We're sorry you had a bad experience. If there's something specific that went wrong, let us know - we'd be happy to look into it for you. You can contact our support at help@chitchat.gg

Rated 1 out of 5 stars

Awful site

Awful site, 99.9% of the site is men spamming "M" looking for that very small percentage of women there may be and if you give any indication of being a man you'll be instantly skipped, no interesting conversation or friendships/relationships could be made on this site unless you are a woman. If you're a man don't bother, if you're a woman well... Have fun I guess.

May 14, 2024
Unprompted review
Chitchat logo

Reply from Chitchat

Hi Josh, thank you for your feedback. Chitchat is designed as a platform to meet and chat with all kind of people. While we are not a dating service, we understand that the gender ratio can sometimes affect the experience. We are actively working to improve that.

Rated 2 out of 5 stars

Start banning chat spammers M 20 M18 no…

Start banning chat spammers M 20 M18 no one cares

March 9, 2024
Unprompted review
Chitchat logo

Reply from Chitchat

Thanks for sharing your thoughts. We get that spam can be frustrating and are constantly improving our moderation to keep the chat an enjoyable experience.

Show reviews in all languages. (132 reviews)

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