ChoiceCash Reviews 

628
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making the loan process smooth and understandable. Many highlight the excellent customer service, noting quick responses, clear explanations of terms, and a respectful attitude from agents. The overall user experience is described as easy, straightforward, and efficient, with many appreciating the speed of funding and the stress-free process. However, some customers also noted concerns regarding the interest rates being high and occasional delays in receiving funds, despite promises of same-day funding. A few other people also felt that the process could be slow or encountered issues with unusual requests from agents.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the smooth,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. #60 of 84 best companies in Loan Agency
  2. #96 of 176 best companies in Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

628 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(628)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely fast and getting the cash I…

Extremely fast and getting the cash I needed in a hurry and so easy to do thank you

April 16, 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

This place had me approved for a title…

This place had me approved for a title loan in the hardest times of my life!

April 23, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great service.

April 14, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to help. Thanks again for the positive review!

Rated 1 out of 5 stars

36 hours later, still no funds

36 hours later, still not funded! So much for same day funding as advertised and now not even next day funding. So misleading... and disappointing. I did all my paperwork 2 hours before cut off time for same day funding yet still nothing ...

April 20, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Liza. We apologize for the delay in your loan process. For further assistance, please contact us at compliance@loanmart.com so we can fully review and respond to you.

Rated 5 out of 5 stars
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Customer service Rep

“The customer service Rep was very helpful in explaining the procedure for an extension..Very clear and easy-to-understand way. I appreciate the patience and professionalism.”

Excellent customer service.”

April 11, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Very informative

April 17, 2026
Unprompted review
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Reply from ChoiceCash

Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great customer service and they really…

Great customer service and they really try to assist you with your needs! Great experience!

April 15, 2026
Unprompted review
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 4 out of 5 stars

Once approved the funds were in my…

Once approved the funds were in my account quickly.

March 13, 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are thrilled that we were able to help with your financial needs. Thanks again for the positive review!

Rated 5 out of 5 stars

Friendly people

Friendly people, fast service. Got the $ the same day

April 5, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Kelsey was very helpful through the…

Kelsey was very helpful through the loan process. Thank you for the short-term help I needed.

April 11, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Kelsey provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Very pleased customer

My experience was veryp⁰ pleasant. My loan officer was very well informed and worked expeditiously to reach completion of the process. Everything went smoothly and quick .very pleased. pleased.

April 7, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We look forward to assisting you again in the future.

Rated 1 out of 5 stars

Ripped off with initial fees

Ripped off with initial fees. Highjacked with interested rate 140% I advised consumers to not borrow the vehicle title loan

April 7, 2026
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Reply from ChoiceCash

We’re sorry to hear about your concerns and appreciate you sharing your feedback. The ChoiceCash Loan serviced by LoanMart discloses any fees associated with the origination to obtain a loan, and all loan terms, including rates and repayment amounts, are fully disclosed prior to acceptance.

We take concerns like this seriously and would like the opportunity to review your experience. Please contact us at compliance@loanmart.com so that we can address your concerns under separate cover.

Rated 5 out of 5 stars

Fast courteous service

Fast courteous service

April 4, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for the positive review!

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly

April 4, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for the positive review!

Rated 5 out of 5 stars

Thank you!!!

March 28, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re delighted to hear about your positive experience with ChoiceCash. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Customer service was really awesome,I…

Customer service was really awesome,I am a returning customer and really appreciate the ease of doing business

April 2, 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent customer service

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictures of the car I'm filling out the paperwork of the application. I appreciate it their patience

April 1, 2026
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Reply from ChoiceCash

Thanks Mary for taking the time to leave a review. We’re delighted to hear about your positive experience with ChoiceCash. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Process was very easy

March 25, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

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