ChoiceCash Reviews 

626
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making the loan process smooth and understandable. Many highlight the excellent customer service, noting quick responses, clear explanations of terms, and a respectful attitude from agents. The overall user experience is described as easy, straightforward, and efficient, with many appreciating the speed of funding and the stress-free process. However, some customers also noted concerns regarding the interest rates being high and occasional delays in receiving funds, despite promises of same-day funding. A few other people also felt that the process could be slow or encountered issues with unusual requests from agents.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the smooth,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing the process as easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. #59 of 84 best companies in Loan Agency
  2. #97 of 177 best companies in Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(626)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job!!!

May 10, 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We’re happy to help whenever you need us again!

Rated 4 out of 5 stars

Very easy to do staff very attentive…

Very easy to do staff very attentive and alert wise on how to handle every situation and issue step by step and make you comfortable with the decision everything they say they do

May 15, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Smooth

Smooth , convenient, they stay in touch make sure every step was going smoothly. They are very patient and they were easy to get along with .

May 7, 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

I worked with Leslie O and she was…

I worked with Leslie O and she was knowledgeable, responsive and followed through. I highly recommend using Leslie

May 13, 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Leslie provided you with the 5-star service we strive for. Thanks again for the positive review!

Rated 5 out of 5 stars

Very helpful in time of need!

Very helpful in time of need!

May 6, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We’re happy to help whenever you need us again!

Rated 1 out of 5 stars

HIGH INTETEST RATE 119%

Easy to apply and great customer service. The annual interest rate on a $7,258 is 119% bringing the monthly payment to $719.75. Also they have additional fees of about $700. I declined the loan, of course.

May 13, 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thanks, Nelson, for taking the time to leave a review. We apologize your approval did not meet your needs. We understand interest rates can feel high, especially right now, and we appreciate you mentioning it. If anything comes up in the future, we’re always here to help!

Rated 5 out of 5 stars

Great customer service

Great customer service, quick replies.

May 12, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 2 out of 5 stars

Outrageous loan rates are very high and I end…

Interest rates are very high and I end up paying three times the amount of the loan. I had to call in numerous times to get clarity on questions that were vague and I tried to get a copy of my signed documents but were sent encrypted without the encryption key. Had to call in a dozen times.

May 8, 2026
ChoiceCash logo

Reply from ChoiceCash

We are sorry to hear about your experience. The ChoiceCash Loan aims to provide clear information regarding loan terms and account documentation, and we regret any frustration relating to communication or access to documents.

We would appreciate the opportunity to review your concerns further. Please contact our Compliance Department at compliance@loanmart.com and reference your review.

Rated 3 out of 5 stars

Bring earmuffs.

You need to inspect where your ATM's are located at the businesses.
The one I used was near the front door of the merchant and it was LOUD !!!!!

May 6, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We apologize for the inconvenience. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Quickness Great customer service

Quickness Great customer service. Speedy transaction. Nice people

May 5, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

It's nice to be able to deal with an…

It's nice to be able to deal with an honest company that will make a process like this simple. Thank you for not making something like this harder than what it needs to be.

May 5, 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks Melvin for taking the time to leave a review. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.

Rated 1 out of 5 stars

Honestly the worst experience

Honestly the worst experience. The monthly payment is bullshit. Would never get a loan here ever again.

May 5, 2026
ChoiceCash logo

Reply from ChoiceCash

We’re sorry to hear about your concerns and appreciate you sharing your feedback. The ChoiceCash Loan serviced by LoanMart discloses any fees associated with the origination to obtain a loan, and all loan terms, including rates and repayment amounts, are fully disclosed prior to acceptance.

We take concerns like this seriously and would like the opportunity to review your experience. Please contact us at compliance@loanmart.com so that we can address your concerns under separate cover.

Rated 5 out of 5 stars

Great

App submission was efficient and quick.

April 23, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Great communication!

April 28, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Quick to respond

Quick to respond. Clear explanations.

April 28, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Barbara. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great Company and Received Funds in less than 24 hours!!

Ricardo was excellent!! I received the funds in less than 24 hours. Great company.

April 25, 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks Mary for taking the time to leave a review. We’re glad we were able to assist and happy to hear Ricardo provided you with the 5-star service we strive for. Thanks again for the positive review!

Rated 5 out of 5 stars

Worked with me through entire process…

Worked with me through entire process and do so in a polite and professional manner.

April 23, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Extremely fast and getting the cash I…

Extremely fast and getting the cash I needed in a hurry and so easy to do thank you

April 16, 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

This place had me approved for a title…

This place had me approved for a title loan in the hardest times of my life!

April 23, 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look