A little sceptical in ordering to a lesser known company but so glad I did! Postage and communication was excellent! Products arrived (very quickly) when expected, very well packaged and with a lovel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stumbled across this website a week ago when looking to update my front room lamp - ended up buying a lamp and more! Such gorgeous sculptures and really fast, well packaged delivery. Had to return a j... See more
Fantastic! Beautiful products. Got a few rustic looking table lamps. A couple of striped kitchen aprons. Customer service (Olivia) was great. I wanted a couple of spare light shades and was able... See more
Delighted with my beautiful table lamp. I love it and have received so many flattering comments. I’d been looking for ages to get something a little different and there were some great choices on the... See more
4.1
Great
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easter Deception
Nice products and I’d been keeping an eye on a few I would have liked to purchase in bulk. I then received an email regarding the Easter sale which I thought was a good time to take the plunge, to then see to my surprise that all of y he items were the still the same price and that they had pretended to be knocked down from prices I’d never seen before. Won’t be purchasing from the company as I feel this is quite deceiving.
April 1, 2024
Unprompted review
Quality as always
Great company with beautiful products. Would highly recommend.
March 13, 2024
Unprompted review
Amazing and prompt customer service in…
Amazing and prompt customer service in assisting with dimensions of the product. Researched a lot to find the right size as I need a large base and shade, purchased and arrived within 3 working days
Packaged really well and the personal written message was a lovely touch. Extremely happy with lamp and shade and is definitely the look I wanted.
March 14, 2024
Unprompted review
Lovely Products
I have used this company before for lamps and received great service and great products.
When ordering a vase it was a lovely product but just didn’t fit in my home.
Trying to return this product was very stressful as DPD wouldn’t allow me to send back a vase however, after a few back and forths Tony did help me and organise label for myself to send it back on my behalf so I could return.
I have recommended this company to friends and family and would recommend again just bear in mind you are responsible to sort your own returns which for vases is quite difficult.
March 8, 2024
Unprompted review
Always top quality.
I have bought from Choose by Jessica over the years, and I can confidently say that every single product has been of great quality and the customer service is second to none. They have a wide selection of homeware and furnishings to choose from, and I have always found something that I love. I would highly recommend them to anyone in search of premium quality products and excellent customer service.
January 24, 2024
Unprompted review
Great all round
Great all round. The products are beautiful and well worth the price. The delivery was very fast and it was packaged really well.
February 8, 2024
Unprompted review
Great customer service
Lamp is beautiful and came very quickly. Even came with a lovely handwritten note by the owners. Very reasonably priced and so well made, very impressed overall.
January 25, 2024
Unprompted review
Stunning
This was my second order from Chosen by Jessica.
Just love this company, delivered within in a couple of days even thou it was the Christmas period. Great packaging.
The vase just looks so good, on our old school desk.
January 4, 2024
Unprompted review
Wow!
Wow!! What a beautiful stunning vase. Absolutely great customer service and quick delivery. Thank you Adam for the friendly words and gift voucher. Will be recommending you to all my family and friends. If you’re after something special treat yourself and buy from this lovely friendly company. Thank you x
January 2, 2024
Unprompted review
Delightful experience
Did my first order on the website. Item arrived well wrapped (fragile goods) and it is stunning!!! Really worth the money. Would recommend
November 18, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.