Chris Knott Insurance Reviews 

2,397
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, knowledgeable staff. People appreciate speaking with real human beings who are efficient, friendly, and go above and beyond to assist them. Reviewers frequently find competitive pricing and great value for money, often beating comparison sites. The overall service is described as superb, straightforward, and hassle-free, making the process easy and reliable. This consistent level of excellent service and support, coupled with a personal touch, leads to high recommendations and long-term customer loyalty.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and helpfulness.... See more

Price

Clients share positive opinions on price, frequently mentioning fair and competitive pricing for their... See more

Customer service

Users describe positive interactions with customer service, often highlighting the refreshing experience of... See more

Value for money

Consumers find the value for money to be positive, often highlighting fair and sensible pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had two vehicle premiums to renew, I spoke to a very nice, friendly lady called Dawn Wills who answered the phone promptly and dealt with me very efficiently. It was refreshing to be answered by so... See more

Rated 5 out of 5 stars

Great service as always. I had been with them for many years before needing to go elsewhere due to having a car with a panoramic sunroof, as this would not be covered under the glass cover. I'm now... See more

Company replied

Rated 5 out of 5 stars

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home .... See more

Company replied

Rated 5 out of 5 stars

Used CK for years and years now covering my UK and Japanese import BMWs Never any silly questions asked; all mods, simple or complicated covered and with the likes of protected NCBs, breakdown cove... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company

About Chris Knott Insurance

Written by the company

Chris Knott Insurance is a truly independent insurance broker offering personal and commercial insurance delivered by qualified experts to clients nationwide.

From the very beginning, Chris Knott Insurance has worked to build strong and long-term relationships with their clients, car clubs, churches, charities and community groups while maintaining their legal obligations.

With dedicated contacts and ongoing support, the team ensures that their expertise and knowledge are always on hand. And if the worst happens and an insurance claim is made, their experienced team is available to help every step of the way.

Chris Knott Insurance clients can also take advantage of their specialist expertise for the following:

  • Car Owners Club Insurance: Competition-beating policies for forum or club members who lavish care and attention on their vehicles.

  • Charity Insurance: Tailored solutions for non-profits, charities, CICs and CIOs to ensure all activities and/or property are covered.
  • Church Insurance: Specialised insurance for churches and other religious organisations to ensure that their buildings, trusted persons and activities have the right level of cover.
  • Allotment Association Insurance: Insurance designed with the needs of allotments, clubs and societies in mind.
  • Canine Business Insurance: Financial and legal protection for all dog-related businesses.
  • Photography Insurance: Bespoke cover for equipment, liability and images for both amateurs and professionals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,397)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional customer service

Melinda was very helpful when sorting my renewal quote for me. Excellent customer service.

April 7, 2026
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Reply from Chris Knott Insurance

Thank you, I will pass this onto Melinda

Rated 4 out of 5 stars

The recorded messages become a pain

The recorded messages become a pain!
While waiting to be connected to an operator!’
It’s bad enough you know it’s going to cost you money.

April 2, 2026
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Reply from Chris Knott Insurance

Thanks for the review

Rated 5 out of 5 stars

Accident experiance

Wife had an accident, car a write off. First class service, straight through to Insurance company, who were also Brill. All sorted and paid in a couple of weeks. Absolutely the best we have ever come across.

March 26, 2026
Unprompted review
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Reply from Chris Knott Insurance

Thank you, I am pleased you are happy with the level of service.

Rated 5 out of 5 stars

ncy of the staff and the…WELL DONE.

The efficiency of the staff and the kind and helpful way in which they deal with customers like myself means a lot.
I have been with your Company for years so that proves that I'm totally satisfied with everything.

March 31, 2026
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Reply from Chris Knott Insurance

Thank you

Rated 5 out of 5 stars

They are so easy to deal with and…

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home . Chris Knot will send hard copies to you and you can ring them up with any queries and speak to a real person quickly without holding on forever !

March 23, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review

Rated 5 out of 5 stars

20hp increase in performance Aviva said no……

If I want to fit a 20hp chip to my bottom of the range car already insured with them- Aviva said no. They were having none of it. Chris Knott staff, knowledgeable, pleasant easy to discuss the issue with. It was not a problem at all to the staff here. All done in no time and cover immediately sourced.

March 25, 2026
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Reply from Chris Knott Insurance

I am pleased that we were able to help.

Rated 5 out of 5 stars

Good Service

I've used Chris Knott for a few years now. Always very easy to contact, good prices, and good service.

March 20, 2026
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Reply from Chris Knott Insurance

Thank you

Rated 5 out of 5 stars

Pleasant and efficient

The lady who dealt with me was very pleasant and efficient and helped me negotiate my renewal to my satisfaction.

March 11, 2026
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Reply from Chris Knott Insurance

Thank you, I will pass your comments onto the team

Rated 5 out of 5 stars

online renewal

Quick and easy to do online and only a few pounds more than last year to my suprise.

March 17, 2026
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Reply from Chris Knott Insurance

Many thanks for renewing, I am glad you found the process straight forward.

Rated 5 out of 5 stars

Very professional

Very professional. Easy to renew, whether online or by phone.

March 17, 2026
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Many thanks for the 5 star review

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