Chris Knott Insurance Reviews 

2,397
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, knowledgeable staff. People appreciate speaking with real human beings who are efficient, friendly, and go above and beyond to assist them. Reviewers frequently find competitive pricing and great value for money, often beating comparison sites. The overall service is described as superb, straightforward, and hassle-free, making the process easy and reliable. This consistent level of excellent service and support, coupled with a personal touch, leads to high recommendations and long-term customer loyalty.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and helpfulness.... See more

Price

Clients share positive opinions on price, frequently mentioning fair and competitive pricing for their... See more

Customer service

Users describe positive interactions with customer service, often highlighting the refreshing experience of... See more

Value for money

Consumers find the value for money to be positive, often highlighting fair and sensible pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had two vehicle premiums to renew, I spoke to a very nice, friendly lady called Dawn Wills who answered the phone promptly and dealt with me very efficiently. It was refreshing to be answered by so... See more

Rated 5 out of 5 stars

Great service as always. I had been with them for many years before needing to go elsewhere due to having a car with a panoramic sunroof, as this would not be covered under the glass cover. I'm now... See more

Company replied

Rated 5 out of 5 stars

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home .... See more

Company replied

Rated 5 out of 5 stars

Used CK for years and years now covering my UK and Japanese import BMWs Never any silly questions asked; all mods, simple or complicated covered and with the likes of protected NCBs, breakdown cove... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company

About Chris Knott Insurance

Written by the company

Chris Knott Insurance is a truly independent insurance broker offering personal and commercial insurance delivered by qualified experts to clients nationwide.

From the very beginning, Chris Knott Insurance has worked to build strong and long-term relationships with their clients, car clubs, churches, charities and community groups while maintaining their legal obligations.

With dedicated contacts and ongoing support, the team ensures that their expertise and knowledge are always on hand. And if the worst happens and an insurance claim is made, their experienced team is available to help every step of the way.

Chris Knott Insurance clients can also take advantage of their specialist expertise for the following:

  • Car Owners Club Insurance: Competition-beating policies for forum or club members who lavish care and attention on their vehicles.

  • Charity Insurance: Tailored solutions for non-profits, charities, CICs and CIOs to ensure all activities and/or property are covered.
  • Church Insurance: Specialised insurance for churches and other religious organisations to ensure that their buildings, trusted persons and activities have the right level of cover.
  • Allotment Association Insurance: Insurance designed with the needs of allotments, clubs and societies in mind.
  • Canine Business Insurance: Financial and legal protection for all dog-related businesses.
  • Photography Insurance: Bespoke cover for equipment, liability and images for both amateurs and professionals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,397)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Questions answered

Questions answered, help provided from 2 of your staff on different days. speedy service

December 16, 2025
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Reply from Chris Knott Insurance

Thank you

Rated 5 out of 5 stars

No messing about

No messing about, straight to my renewable and sorted very quickly

December 15, 2025
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Reply from Chris Knott Insurance

Thank you for renewing and thanks also for the review

Rated 5 out of 5 stars

They are kind

They are kind, caring, thoughtful, try to get best deal. An amazing company.

December 16, 2025
Unprompted review
Chris Knott Insurance logo

Reply from Chris Knott Insurance

Thank you for the lovely review

Rated 5 out of 5 stars

Almost always get the cheapest…

Almost always get the cheapest insurance from them once you have a quote from a competitor though their automatic renewal offers need improvement.

May 13, 2025
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Reply from Chris Knott Insurance

Many thanks for your feedback and for the 5 star review.

Rated 5 out of 5 stars

New policy set up

New policy set up very easily. Wesley really helpful in getting right cover at the best price beating comparison sites.

December 12, 2025
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Reply from Chris Knott Insurance

Thank you, I will pass your comments onto Wesley and the rest of the team

Rated 5 out of 5 stars

Excellent customer service and customer…

Excellent customer service and customer care, explained all aspects of insurance cover. Not overbearing or overpowering with expectations. Will be recommending to friends and family and return for other premiums in the future too.
Well done and thank you.

December 11, 2025
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Reply from Chris Knott Insurance

Thank you for the great feedback and 5 star review

Rated 5 out of 5 stars

Reliability always

Chris Knott is competitive and reliable each year . I have insured our cars with them for over 10 years and found them to be up front and helpful in my dealings with them.

December 11, 2025
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Reply from Chris Knott Insurance

Thank you for the 5 star review and your your loyalty. I am pleased that we have been able to look after you and your insurance needs for over 10 years.

Rated 5 out of 5 stars

Great to speak to a human rather than a chatbot.ving used this broker a year or two…

Having used this broker a year or two ago, it was very easy to retrieve most of my details (which hadn't changed) and this saved a lot of time in getting a quote. The price was very competitive and the whole thing was wrapped up in a few minutes. It is also very refreshing to actually be able to deal with a real human being. I would definitely recommend!

December 8, 2025
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Reply from Chris Knott Insurance

Thank you very much for your 5 star review.

Rated 5 out of 5 stars

Excellent as always - may not be the cheapest; but what they offer is worth the small extra

Used CK for years and years now covering my UK and Japanese import BMWs

Never any silly questions asked; all mods, simple or complicated covered and with the likes of protected NCBs, breakdown cover etc; you find it very hard to beat them

August 18, 2025
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Reply from Chris Knott Insurance

Many thanks for the 5 star review and positive comments. Much appreciated.

Rated 5 out of 5 stars

Highly recommended for motor insurance

I have been with Chris Knott for car insurance for a number of years. They have proved to be competitive in pricing and very clear and straightforward to deal with both by phone and on line.

December 3, 2025
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Reply from Chris Knott Insurance

I am pleased you are happy with the level of service received and many thanks for your loyalty.

Rated 5 out of 5 stars

An excellent experience with Chris…

An excellent experience with Chris Knott Insurance again insuring our car and home insurances. A very efficient Company to deal with.
Very satisfied Clients.
Noel and Carol

October 30, 2025
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Reply from Chris Knott Insurance

Thank you very much for the 5 star review

Rated 5 out of 5 stars

Great service

Great communication both on the phone and over email. Wesley handled my quote and sett up the policy at a great price and with an underwriter I was familiar with. Been a customer before and have no issues using chris knott insurance again.

November 17, 2025
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Reply from Chris Knott Insurance

Many thanks for taking the time to leave a positive review, I will pass the comments onto Wesley and the rest of the team.

Rated 5 out of 5 stars

Friendly and Knowledgeable

I have been insured with them for my photography insurance for several years and have always found them to be helpful and knowledgeable.

November 21, 2025
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Reply from Chris Knott Insurance

Many thanks, I will pass your comments onto the team.

Rated 5 out of 5 stars

Always knowledgeable and helpful…

Always knowledgeable and helpful advice.
Easy to get in contact by telephone and speak to an advisor.

November 13, 2025
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Reply from Chris Knott Insurance

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

have been loyal for many years

have been loyal for many years , which is reflected within my premium . . very pleasant phone manner too. keep up the first class work .

November 20, 2025
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Reply from Chris Knott Insurance

Thank you

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