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Christow Reviews 

13,269
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 2,190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to use, making the ordering process entirely straightforward and stress-free. Consumer feedback highlights that items arrive quickly, are well packaged, and match their descriptions online. People are especially pleased with the solid product quality, describing the items as durable, well-crafted, and available at very competitive prices. However, some reviewers were not happy with delivery issues, noting that couriers occasionally left packages unattended or split orders across separate days. A few other people also felt frustrated when certain items arrived damaged or when they encountered difficulties with product assembly and returns.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items are well-made, competitively... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Quality

Consumers find quality to be positive, regularly highlighting excellent craftsmanship, sturdy materials, and... See more

Order

Customers consistently note positive experiences with order processes and timely delivery. Reviewers... See more

Price

People report high satisfaction and appreciation regarding the price and overall value of their purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great product competitively priced; the web site was easy to use, and finding and buying the product I needed was straightforward. The potting table is easy to assemble - the pieces fit together wel... See more

Company replied

Rated 5 out of 5 stars

Greenhouse shelving. Better quality than I expected to be fair. A couple of the poles were a bit dented but it made no difference. Fairly sturdy when built. Well packaged. Can't fault Evri, although... See more

Company replied

Rated 5 out of 5 stars

Delivery on time. Gorgeous cupboard. Flatpack but got a great young man who does little jobs for us because we're old! Just one slight negative- delivery guy who I let into the entrance to our... See more

Company replied

Rated 4 out of 5 stars

Ordering and delivery all good. There were a couple of small holes in the fabric (looked like a stapler or something had pierced through) when i tried to contact Christow, I couldn’t get through by p... See more

Company replied



Company details

  1. Home Goods Store
  2. Furniture Store
  3. Garden Center
  4. Garden Furniture Shop

Written by the company

Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Why Choose Christow?

Written by the company

Affordable Quality
Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget.
UK Based
We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Free UK Delivery

No Minimum Purchase

Purchases completed before 2pm will be dispatched the same day.

Contact info

Promotion box for Christow

Up to 63% Off

Every month we release new deals offering you up to 63% Off.

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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Asks customers to review

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4.5

All reviews

(13,269)

2,133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived really quickly just a few days

Arrived really quickly just a few days
Was really easy to assemble
Is perfect just what I needed

July 14, 2026
Unprompted review
Christow logo

Reply from Christow

Hi, thank you for your great review! We're so pleased to hear your order arrived quickly, was easy to assemble, and was exactly what you needed. We really appreciate your support!

Rated 3 out of 5 stars

The tv bench I ordered is good and as…

The tv bench I ordered is good and as described. So positive in that way. The delivery, however, was problematic and customer service was poor. The stand came in 2 separate packages which were delivered on different days. One was delivered to the wrong address. The delivery company were very unhelpful and said they couldn't send me photos of where it had been delivered to, but just that it was showing as delivered and i needed to contact Christow. The contact number for Christow customer services is unrecognised so i had to do an email. It was several days before i got a response with photos of the delivery and was then able to locate the other half of the package. Pretty poor as i spent a few days unsure as to whether i would actually get the other half of the tv stand.

July 6, 2026
Unprompted review
Christow logo

Reply from Christow

Hi, thank you for your feedback. We're pleased to hear you’re happy with the TV bench, but we're sorry for the issues with the delivery and communication. We appreciate your patience and will use your comments to help improve our service.

Rated 5 out of 5 stars

Great item, fast delivery time

Lovely bedside table. Perfect for our spare room.

July 3, 2026
Christow logo

Reply from Christow

Hi, thank you for your lovely review! We're delighted to hear you’re happy with your bedside table and that it’s perfect for your spare room. We really appreciate your support!

Rated 4 out of 5 stars

Only four stars

Only four stars, because transport company damaged box, and it has not been opened yet, as it’s a present,
Other than that actual purchasing and delivery time was very good.

July 12, 2026
Christow logo

Reply from Christow

Hi, thank you for your review! We're pleased to hear you were happy with the purchasing process and delivery. We're sorry the box arrived damaged and hope the gift is perfect once opened. We appreciate your support!

Rated 5 out of 5 stars

Lovely well made product

Delivered quickly, and kept informed. Lovely product, well made and just what I wanted

July 3, 2026
Christow logo

Reply from Christow

Hi, thank you for your lovely review! We're delighted to hear you were happy with the delivery, communication, and quality of your purchase. We really appreciate your support!

Rated 5 out of 5 stars

Bought these for my guest bedroom

Bought these for my guest bedroom. Looks really beautiful and fits perfectly.
Delivered on time

July 5, 2026
Christow logo

Reply from Christow

Hi, thank you for your lovely review! We're delighted to hear your purchase looks beautiful in your guest bedroom and fits perfectly. We're pleased it arrived on time and appreciate your support!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, delivery prompt and I am so pleased with the quality of my umbrella and base.

July 10, 2026
Unprompted review
Christow logo

Reply from Christow

Hi, thank you for your lovely review! We're delighted to hear you found ordering easy and are pleased with the quality of your umbrella and base. We really appreciate your support!

Rated 5 out of 5 stars

Good communication

Good communication regarding order, dispatch and delivery. Items arrived in the allotted time.

July 2, 2026
Christow logo

Reply from Christow

Hi, thank you for your review! We're pleased to hear you were happy with the communication and delivery of your order. We really appreciate your support!

Rated 5 out of 5 stars

Great product

Great product, quick delivery. Good all round

July 17, 2026
Christow logo

Reply from Christow

Hi, thank you for your great review! We're delighted to hear you're happy with your product and our quick delivery. We really appreciate your support!

Rated 5 out of 5 stars

Not used Christow before and made a…

Not used Christow before and made a rash purchase of a patio umbrella as the price was good, then I worried, however they kept me informed of my parcels progress and I was really happy when it was delivered, well packaged came before expected delivery date, and it’s exactly what I needed fabulous hot pink colour brolly, matches my other one too

July 8, 2026
Christow logo

Reply from Christow

Hi, thank you for your fantastic review! We're so pleased to hear you're happy with your patio umbrella and the service you received. We hope you enjoy the fabulous colour and appreciate your support!

Rated 1 out of 5 stars

I returned an item weeks ago

I returned an item weeks ago. Still no refund. Every time I get in touch I’m told it can be up to two weeks before I can even get an email response.

I recommend going elsewhere

June 2, 2026
Unprompted review
Christow logo

Reply from Christow

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Rated 2 out of 5 stars

Missing refund

The products I ordered were great quality. However I returned one of the items, over a month later I’m still awaiting my refund. After it was returned I did not receive a contact email or acknowledgement. I called Christow, who stated they’d manually refund me and wait another 10 days. I’m still yet to receive this. Very disappointed.

June 29, 2026
Unprompted review
Christow logo

Reply from Christow

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

Rated 1 out of 5 stars

Yet to receive an item

Yet to receive an item, paid for a large parasol, delivery company XDP absolutely useless, unable to contact their app crashes when you try an email them. I guess the next step is trying to get a refund as I still have no idea if it’s even arriving.

July 24, 2026
Unprompted review
Christow logo

Reply from Christow

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Good company to deal with.

Arrived in good condition and on time. Efficient service so delighted customer.

July 3, 2026
Christow logo

Reply from Christow

Hi, thank you for your great review! We're delighted to hear you received your order in good condition and enjoyed our efficient service. We really appreciate your support!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Very good quality parasol with a sale discount. Perfect for the summer

July 8, 2026
Unprompted review
Christow logo

Reply from Christow

Hi, thank you for your great review! We're delighted to hear you're pleased with your parasol, the quality, and the quick delivery. We hope it keeps you shaded and comfortable throughout the summer!

Rated 5 out of 5 stars

Very happy in all respects.

Easy ordering, product arrived on time and well packaged so in perfect condition. Very happy with my purchase and would be happy and confident to order from Christie in the future. Thank you.

July 10, 2026
Christow logo

Reply from Christow

Hi, thank you for your wonderful review! We're delighted to hear you were happy with the ordering process, delivery, and packaging. We really appreciate your support and look forward to welcoming you back!

Rated 5 out of 5 stars

A hood selection of products whoch are…

A good selection of products whoch are easy to order. Despatched promptly and delivered when expected. Excellent product exactly as described and carefully packed.

July 10, 2026
Christow logo

Reply from Christow

Hi, thank you for your great review! We're delighted to hear you found our products easy to order and were pleased with the delivery, packaging, and quality. We really appreciate your support!

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Avoidable stress caused by this company due to their lack of proper communication. Difficult to resolve missing/undelivered item with them. Eventually gave full refund.

July 24, 2026
Unprompted review
Christow logo

Reply from Christow

Good morning

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

A very good quality product

A very good quality product. Delivered quickly. Really impressed.
I love this little table.

July 10, 2026
Christow logo

Reply from Christow

Hi, thank you for your lovely review! We're delighted to hear you’re impressed with the quality of your table and our quick delivery. We really appreciate your support and hope you enjoy it!

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