A great product competitively priced; the web site was easy to use, and finding and buying the product I needed was straightforward. The potting table is easy to assemble - the pieces fit together wel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery on time. Gorgeous cupboard. Flatpack but got a great young man who does little jobs for us because we're old! Just one slight negative- delivery guy who I let into the entrance to our... See more
Company replied
Only four stars, because transport company damaged box, and it has not been opened yet, as it’s a present, Other than that actual purchasing and delivery time was very good.
Company replied
We had a great experience buying a garden parasol from Christows. It was our first visit, their website was clear and extensive. We made our choice and placed an order. Delivery was promised for thr... See more
Company replied
Company details
Written by the company
Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
Why Choose Christow?
Written by the company
- Affordable Quality
- Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget.
- UK Based
- We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.
Free UK Delivery
No Minimum Purchase
Purchases completed before 2pm will be dispatched the same day.
Contact info
This Is It Stores Online, Amy House, 8 Wentworth Road, Heathfield , TQ12 6TL, Newton Abbot, United Kingdom
- 0345 519 1599
- sales@christow.co.uk
- christow.co.uk
Up to 63% Off
4.5
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I love shopping at Christow
I love shopping at Christow. My garden Bench was basic as reflected in the price but still solid and og good quality. I would recommend this product.
July 9, 2026
Reply from Christow
Hi, thank you for your lovely review! We're delighted to hear you're happy with your garden bench and its quality and value. We really appreciate your recommendation and continued support!
Reply from Christow
Hi, thank you for your fantastic review! We're delighted to hear you received quick delivery and great service. We really appreciate your support!
Arrived when they said it would
Arrived when they said it would, good value for money, easily put together, looks good.
July 9, 2026
Reply from Christow
Hi, thank you for your great review! We're pleased to hear your order arrived on time, was good value, and easy to assemble. We hope you continue to enjoy your purchase!
I have used Christow before they are…
I have used Christow before they are quick to deliver and their goods are great quality.
July 1, 2026
Reply from Christow
Hi, thank you for your lovely review! We're delighted to hear you've enjoyed our quick delivery and quality products. We really appreciate your continued support!
Easy ordering process
Easy ordering process, good communication throughout and excellent product at a competitive price. Satisfied customer, who based on this transaction, would recommend this company.
July 9, 2026
Reply from Christow
Hi, thank you for your great review! We're so pleased you enjoyed the easy ordering process and were happy with the quality and value. Thanks for your recommendation!
Rubbish customer service
Having ordered from Christow previously and being very impressed with their value for money and prompt delivery times we placed another order on 22nd June. However, part of the order did not arrive despite receiving an email to say it had been dispatched.
I have tried speaking to customer service but they are unable to speak to me because of data protection (my husband cannot access a phone during the opening time). He then sent emails and we have not had a satisfactory response and are still awaiting delivery of our parasol base!
Great company let down tremendously by below par customer service!!
July 11, 2026
Unprompted review
Excellent customer service
I ordered a tressel table - unfortunately it was damaged but they sent a new one straight away and it’s been out to use and is great. I appreciate the swift customer service - which was via email and chat.
July 20, 2026
Reply from Christow
Thank you for your wonderful review! We're sorry to hear your original table arrived damaged, but we're delighted we could resolve this quickly for you. We're pleased you're happy with your replacement and really appreciate your kind words about our customer service.
Reply from Christow
Thank you for your review! We're so pleased to hear you’re happy with your purchase and that your delivery experience was positive. We really appreciate your feedback and support!
Reply from Christow
Thank you for your lovely review! We're delighted to hear you were pleased with the quality of your products and that your delivery arrived promptly. We really appreciate your support!
Good company
I ordered something. It came quickly. It was what I ordered. It was a good product. It was a fair price. What else could I want?
July 15, 2026
Unprompted review
Reply from Christow
Thank you for your fantastic review! We're delighted to hear your order arrived quickly, was exactly as expected, and offered great value for money. We really appreciate your support and hope to serve you again in the future!
Don’t use Evri Delivery service
Don’t use Evri Delivery service, they are consistently bad. Still waiting for them to pick up packages to be returned to Christow after making an arrangement for collection Monday and still waiting (Wednesday )
July 20, 2026
Unprompted review
Reply from Christow
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Very poor communication
Very poor communication. Their returns system does not work - I am still awaiting a collection for a returned item nearly 2 weeks later, and Christow do not answer their emails and their phone system hangs up on you as they are “too busy”. Would not recommend or buy from again.
****UPDATE***** Still no resolution as of 8 days later - they do not answer their phone or respond to emails.
July 6, 2026
Reply from Christow
Good morning
Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.
Kind regards
Customer Service Team
Disappointed
The parasol was delivered promptly and well packed. The unit its self was rather poor aluminium rivets in plastic joints. Only with 2 days use in a light breeze the unit was showing its weakness. The returns process is totally automated you can’t speak to a human and it directs you to the worst courier company in the uk ( EVRI ).
They are now 3 days late collecting the return and their chat bot is terrible. You can’t talk to a evri employee and you’re lucky to get a sensible reply with 24-36 hours via email.
My experience stay away.
July 20, 2026
Unprompted review
Reply from Christow
Good morning
Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.
Kind regards
Customer Service Team
Good morning
Thank you for taking the time to leave a review.
We have requested more information so that we can identify your case and respond in more detail.
Kind regards
Customer Service Team
Lovely product but instructions a problem
I had need to contact the company. The email response time was far too long. The company did warn you in advance of a delay but it was not great.
July 1, 2026
Reply from Christow
Thank you for your review and for sharing your feedback. We're pleased to hear you love the product, and we apologise for the delay in our response time. We appreciate your patience and will continue working to improve our communication and support experience.
Great product at an attractive price…
Great product at an attractive price point. The instructions were good and easy to follow. Assembly took just 5 minutes.
July 15, 2026
Unprompted review
Reply from Christow
Thank you for your fantastic review! We're delighted to hear you were pleased with the value, found the instructions easy to follow, and had everything assembled in just a few minutes. We really appreciate your feedback!
Very quick delivery and service
Very quick delivery and service. Shelving unit as detailed.
July 1, 2026
Reply from Christow
Thank you for your review! We're so pleased to hear you were happy with the quick delivery and service, and that the shelving unit met your expectations. We hope you enjoy using it!
Reply from Christow
Good morning
Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.
Kind regards
Customer Service Team
Delivery made in a short time and assembly easy to follow
Delivery made in a short time
Assembly easy to follow
Once assembled furniture was stable
July 8, 2026
Reply from Christow
Thank you for your review! We're delighted to hear your order arrived quickly, the assembly instructions were easy to follow, and that you're pleased with the finished furniture. We really appreciate your feedback!
Reliablein all aspects of on line purchase
Good communication, excellent product, reasonable price.
July 8, 2026
Reply from Christow
Thank you for your wonderful review! We're delighted to hear you were happy with our communication, the quality of your product, and the value we offer. We really appreciate your support!
Great customer service thank you!
July 8, 2026
Reply from Christow
Thank you for your kind words! We're so pleased to hear you had a great experience with our customer service. We really appreciate your support!
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