easy to select the watch I wanted, in a country where I live. I loved the trusted seller option which brings more security to the transaction especially as it was my first purchase on Chrono24.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I live in Switzerland and recently purchased my first watch through Chrono24 from a dealer based in the Czech Republic. Initially, I was unsure about buying from an international dealer for such an... See more
Everything went very smoothly. The watch was shipped quickly, and the seller was responsive and helpful throughout the process. The watch is in even better condition than I expected. I’m very happy wi... See more
I have purchased watches through Chrono24 two times this year, each intended as a gift. I had to return the first, which was not to the taste of my giftee. The second, from another dealer, was a brill... See more
Company details
Written by the company
Chrono24 est la plateforme internationale des montres de luxe. Trouvez la montre qu'il vous faut parmi plus de 250 000 offres ou proposez la vôtre à plus de 10 millions d'amateurs de montres chaque mois.
Contact info
Haid-und-Neu-Str. 18, 76131, Karlsruhe, Germany
- +49 721 96693-900
- chrono24.fr
4.8
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect place to make shopping safely.
January 19, 2026
Perfect job
January 12, 2026
easy transparent purchase
January 18, 2026
Just excellent
Just excellent. Great communication with the seller, the watch was even better than expected. Awesome in every way.
January 15, 2026
Great site to purchase a watch
December 29, 2025
Slow communication with chrono24
Slow communication with chrono24. Purchase of watch went well
December 20, 2025
Best website to secure your purchase
December 18, 2025
Pretty good experience
Pretty good experience
No problem whatsoever during the purchase. Everything went fine.
December 19, 2025
Great experience
Great advices, great vendor, very reactive. Very supportive along the process. Would definitely buy again
December 8, 2025
First Time for me on Chrono24
First Time for me on Chrono24, First experience, i live in Belgium and I was a bit afraid to spend and purchase a watch online
Frankly i was amazed, experience 100% positive, the packaging was great, absolutely beautiful a big Black box countaining the watch very very very well protected, My First Rolex Oeyster 41 absolutely beautiful 100% same as all pictures presented
I am Very happy about my purchase, and i had some questions which i ask to the seller and i received really appropriate and fast responses, thank you GALLERY OF DREAMS you did a great job and I really enjoy my experience on Chrono24 and GALLERY OF DREAMS who did a super fast delivery, order a Friday, deliver by FEDEX the Thursday, Wouaw ! Thank you very much
December 9, 2025
Dealer and Chrono24 were both…
Dealer and Chrono24 were both excellent. UPS was hopeless. Had to go to their depot to retrieve the package.
December 1, 2025
better than expected
December 2, 2025
FEDEX
Super happy with Chrono24 but very reluctant to rely on FEDEX for future deliveries, it was a terrible experience
November 13, 2025
5 stars! Amazing Experience
Everything runs fast with the customer! Chrono24 is amazing!
November 4, 2025
Great platform for watch enthusiasts.
Very professional and fast with communication. Will definitely be using Chrono24 again.
November 27, 2025
A very reassuring marketplace
A very reassuring marketplace where I was able to buy and sell two watches.
I would highly recommend Chrono24's services.
November 23, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.