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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their sturdiness and solid construction. Many people found the ordering process simple and efficient, with communication being clear and helpful throughout. The delivery service is frequently mentioned as prompt and professional, with many consumers appreciating the friendly drivers. However, some customers experienced issues with order updates, noting a lack of communication regarding dispatch and delivery until they proactively inquired. A few other people also felt that delivery times were occasionally extended, although communication was generally good once these delays occurred.

What people talk about most

Product

Customers express great satisfaction with the products, consistently praising their quality, sturdiness, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as sturdy, well-made,... See more

Delivery service

Consumers consistently report positive experiences with the delivery service. Many reviewers highlight the... See more

Order

Clients share positive opinions on order. Many customers praise the simple ordering process, excellent... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great communication,... See more

Based on these reviews

Rated 5 out of 5 stars

We were very wary about purchasing our vinyl player cabinet from here as a few weeks before we'd been let down by another provider (possible scam) We needn't have worried. Ordering was simple, commu... See more

Company replied

Rated 5 out of 5 stars

From pre ordering to delivery Chronology were outstanding. All questions were answered quickly, honest responses and solutions were provided. The dining table is exactly what I wanted. I will definite... See more

Company replied

Rated 5 out of 5 stars

Excellent furniture, value for money and delivered close to the original timeframe mentioned when placing the order. Only caveat is that there could be better order updates via the website, but that's... See more

Company replied

Rated 5 out of 5 stars

We ordered a table and bench from Chronology and we couldn't be happier with our lovely new furniture. From our initial showroom visit and placing the order to the friendly delivery man - we were real... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Maker
  3. Furniture Manufacturer
  4. Rustic Furniture Store

Written by the company

At Chronology, we build beautiful handcrafted, rustic furniture. Our signature style combines the warmth of solid wood paired with industrial style metalwork. We love working with materials like steel tube, hairpin legs, and box section steel to create furniture that’s both sturdy and full of character. We have an ever growing range of dining tables and benches, desks, bookcases, shelf units, hi fi cabinets, tv stands, console tables, coffee tables and more, all made by our own team in our North Yorkshire workshop. We offer a wide range of standard sizes but we're also able to provide custom pieces too. If you have a specific design in mind, we’d love to hear about it. We’re always up for a challenge and enjoy working with customers to create something unique and perfectly suited to their space. We deliver all over the country, and much of our business comes through online orders, but we do also have a showroom in Brompton on Swale, North Yorkshire, just outside of the beautiful historic market town of Richmond. We're open from 9:30 - 5:00pm, Monday to Friday and on Saturdays by appointment. You're very welcome to come and see our products firsthand and experience the craftsmanship that goes into each piece. Whether you're looking for a rustic dining table, a stylish bench, a functional desk, or a beautiful bookcase, we have something to suit every taste and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The Handmade Wooden Ladder Bookcase we…

The Handmade Wooden Ladder Bookcase we ordered is exactly as described on the Chronology website. The ordering process was straight forward. Martyn, our delivery the driver got in touch beforehand to keep us informed.

Overall an excellent service.

April 10, 2026
Unprompted review
Chronology logo

Reply from Chronology

Hi Chris! Thank you for taking the time to share your experience with Chronology. We are so pleased to hear you found the process straightforward and are happy with your bookcase.

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Rated 5 out of 5 stars

New bookcase

The book case was well made and sturdy. Delivery prompt and professional - all in all an excellent product and service

April 3, 2026
Unprompted review
Chronology logo

Reply from Chronology

Hi Dylan, thank you for this 5 star review! The team will be delighted with your feedback.

Rated 3 out of 5 stars

Fantastic product. Late despatch.

Fantastic product, great quality and easy to assemble. Looks fab.

However, order was despatched late and no communication until I followed it up to ask where it was.

Once this was done, delivery was prompt.

April 3, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for taking the time to leave a review about your experience with Chronology. We are very sorry to hear that the delivery of your item was later than expected, and that you had to follow up on this. We are working on our delivery communications in order to improve this process. We are delighted however, to hear that you found the product easy to assemble and are happy with it.

Rated 5 out of 5 stars

Our new table is the star of our new kitchen

Our lovely new table arrived right on time and we are very pleased with it. Ordering and delivery were very simple and it was easy to attach the legs (once we had realised we didn’t need any screws!) Would happily use this company again.

April 5, 2026
Unprompted review
Chronology logo

Reply from Chronology

Hi Georgina! Thank you so much for this fabulous review. It's great to hear that you are pleased with your table and had a good experience!

Rated 5 out of 5 stars

beautifully made

communication was excellent and very timely, my piece was delivered today, and is great, it’s sturdy well made, looks great, well worth the wait.

April 2, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you so much for this wonderful review Alison!

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Rated 5 out of 5 stars

Great service

Great service, great communication and great products!

March 29, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this fantastic review! It's great to hear that you are happy with your experience.

Rated 5 out of 5 stars

Highly recommend

From pre ordering to delivery Chronology were outstanding. All questions were answered quickly, honest responses and solutions were provided. The dining table is exactly what I wanted. I will definitely order from this company again in the future. Highly recommend.

February 4, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you so much for this fantastic review! The team will be delighted to hear that you are happy with your dining table and will be coming back to us.

Rated 5 out of 5 stars

Great product and service

The bookcase I ordered is exactly what was pictured/described on the website. Arranging the delivery was very straightforward, and the driver contacted us prior to delivery. Will definitely use Chronology again.

March 26, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this wonderful review Fiona! We look forward to helping with your next item.

Rated 5 out of 5 stars

Bookcase

This is our second order from Chronology, and as hoped, a beautifully crafted bookcase. Order details, process and delivery were excellent, I wouldn’t hesitate to recommend, or to order again
Many many thanks

March 28, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this fabulous review! We are so pleased to hear you would recommend us and use us again.

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Rated 5 out of 5 stars

The bookshelves I bought are just what…

The bookshelves I bought are just what I wanted. They are exceptionally strong and the solid wood gives a different feel than engineered woods.

March 29, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for taking the time to leave this fabulous review! We are so pleased you are happy with the quality of your item.

Rated 5 out of 5 stars

Kept me up to date on everything…

Kept me up to date on everything including delivery
Absolutely love it looks lovely in my living room

March 28, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you so much for this glowing review! The team will be thrilled with your feedback.

Rated 5 out of 5 stars

Excellent furniture

Excellent furniture, value for money and delivered close to the original timeframe mentioned when placing the order. Only caveat is that there could be better order updates via the website, but that's not enough to knock it down a star. Would use again.

March 14, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this 5 star review! We are delighted to hear that you are happy with the quality of your item and will certainly take your feedback on board.

Rated 4 out of 5 stars

Great quality

Great quality, looks fantastic with my new hi-fi kit. Delivery was extended slightly, but good communication throughout.

January 1, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for taking the time to leave a review about your experience with Chronology. We are sorry that delivery took slightly longer than expected, but it's great to hear you are happy with your product!

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Rated 5 out of 5 stars

Absolutely love my record player stand

Absolutely love my record player stand, it has plenty of space for Record Player, Amp and a good selection of my current favourite vinyls. Excellent service and exceptional delivery which surprised me as I live in the highlands and islands region. I plan to purchase further products from this company in the coming year and recommend them very highly.

March 27, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this 5 star review and recommendation! We look forward to providing you with more pieces soon.

Rated 5 out of 5 stars

Absolutely love my shelving unit

Absolutely love my shelving unit, it's a real statement piece, super solid and well made. Service and delivery was spot on too. 100% recommend and will use again

March 19, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you so much for taking the time to leave a review! We are delighted to hear you are happy with your product and will use us again.

Rated 5 out of 5 stars

Built to my specifications.good…

Built to my specifications.good communication,easy to order and delivered in the advised time
Excellent sturdy construction exactly as I ordered.
I have now ordered a matching unit for the other side of the fireplace

March 16, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this glowing review and for your additional order! The team will be thrilled with your feedback.

Rated 5 out of 5 stars

We received excellent service from…

We received excellent service from chronology , before we placed the order we asked several questions about the options for our potential order and they were very quick and helpful in their responses 👍
We placed the order and it came in the time frame they stated , they gave us a delivery date which was perfect for us and the driver arrived exactly on time , lovely gentleman, all round great service and the Hifi cabinet is perfect , very well made and solid , we are extremely happy with it , in fact we are now looking to place another order for a coffee table to match 👍🙂
Recommend this company definitely 💯

March 15, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for taking the time to leave this fantastic review! We are delighted to hear you were happy with the service and will be ordering again. We will pass on your kind feedback to John the delivery driver.

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Rated 5 out of 5 stars

Excellent

We were very wary about purchasing our vinyl player cabinet from here as a few weeks before we'd been let down by another provider (possible scam)
We needn't have worried. Ordering was simple, communication was great throughout and the delivery was bob on. The cabinet itself is just what we were looking for and is quality.
We'd definitely order from here again hence the 5 star 🌟🌟🌟🌟🌟 rating! 😊

March 6, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for this wonderful review! We are delighted you are happy with your cabinet and will come back to us.

Rated 5 out of 5 stars

Ordered the record player stand which I…

Ordered the record player stand which I really wanted and liked the look of.
It was delivered and I'm really pleased with it,great piece of kit and just what I had looked for for ages.
Sturdy heavy and well made.
If you are after rustic looking pieces for your home,give these guys a look.

February 2, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you so much for taking the time to leave a review! The team will be delighted with your feedback.

Rated 5 out of 5 stars

Custom made unit

Custom made unit, which they were happy to design and quote for.

Well build, solid. Good workmanship.

Good communications and a fair price.

February 1, 2026
Unprompted review
Chronology logo

Reply from Chronology

Thank you for the lovely review, the team will be thrilled with your feedback!

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