Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
Company replied
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Review summary
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Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
It was really easy to complete the application and apply for the loan. Loved the utility where you could see how much adeposit made to the monthly payments so you can tailor it to how much you want t... See more
Company replied
My application was dealt promptly and Iam very happy with the service that I have received. I was kept informed by an Email when myapplication was completed. The customer service from Chry... See more
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Company details
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
5K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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I have already answered this
I have already answered this. Getting help when needed, s simple process, money requested paid on time and the paperwork easily managed.
Thanks for your assistance.
August 11, 2026
Reply from Chrysalis Finance
Thank you for taking the time to share your experience with us again. We're really pleased that you were able to get help when you needed it, found the process simple, and that the funds and paperwork were handled smoothly. It's lovely to know we could assist you throughout. We truly appreciate your kind words and wish you all the best! Many thanks, Betty at Chrysalis Finance
Clear and helpful.
August 10, 2026
Reply from Chrysalis Finance
We're really pleased that you found the service clear and helpful. We want our customers to feel supported and confident throughout the finance process, so it's great to know that this came across in your experience. Thank you for leaving us your five-star feedback, and we hope you have a lovely rest of your day! Many thanks, Betty at Chrysalis Finance
Not been a Great Experience
Not been a Great Experience
Although the Game experience to Get Finance approved was super easy but the Financial gurantee has not been Really Easy and Good.
Couldn’t get the services expected at all even the patient’s condition worsened However Chrysalis took hands off Responsibility leaving Myself behind with Heavy debt
December 11, 2025
Reply from Chrysalis Finance
Thank you for taking the time to share your experience. We’re very sorry to hear that the support you received did not meet your expectations. Kind Regards Daniel at Chrysalis Finance
My application was dealt promptly and…
My application was dealt promptly and
Iam very happy with the service that I have received. I was kept informed by an
Email when myapplication was completed. The customer service from Chrysalis Finance and the Dental practice at Gallions Reach were very professional and very helpful.😄
August 10, 2026
Reply from Chrysalis Finance
Sybil, thank you for such a lovely and detailed review! We're delighted that your application was handled promptly and that you were kept informed once everything was complete. It's also wonderful to hear that both our team and the team at Gallions Reach were professional and helpful throughout. We really appreciate your kind words, Sybil, and wish you all the very best with your treatment. Many thanks, Betty at Chrysalis Finance
Everything went as planed
August 10, 2026
Reply from Chrysalis Finance
We're very happy to hear that everything went according to plan for you. A smooth and reliable experience is exactly what we aim to provide, helping you feel confident that the finance side of your treatment is taken care of. Thank you for your five-star review, and we hope you have a lovely week! Many thanks, Betty at Chrysalis Finance
very professional and straightforward
August 10, 2026
Reply from Chrysalis Finance
Lesley, thank you for your fantastic feedback. It's great to hear that you found our service professional and straightforward - we always aim to make arranging finance clear and uncomplicated from start to finish. We really appreciate you taking the time to leave us a review, Lesley, and hope you have a wonderful rest of your day! Many thanks, Betty at Chrysalis Finance
Nothing was a problem everything so…
Nothing was a problem everything so easy from start to finish brilliant company
August 10, 2026
Reply from Chrysalis Finance
Jan, what wonderful feedback - thank you! We're delighted that nothing felt like a problem and that the whole experience was easy from start to finish. We want our customers to feel supported at every stage, so it's fantastic to know we delivered that for you. Thank you for your kind words about Chrysalis, Jan, and we hope you have a brilliant week! Many thanks, Betty at Chrysalis Finance
The whole loan process was simple and…
The whole loan process was simple and complete in minutes , very happy with the service provided
August 10, 2026
Reply from Chrysalis Finance
we're so pleased to hear that the whole finance process was simple and completed within minutes. Making things quick and uncomplicated means you can spend less time worrying about finance and more time focusing on your treatment. Thank you for your lovely feedback, Mrs Jakes - we're delighted you were happy with the service. Many thanks, Betty at Chrysalis Finance
Very straight forward took less than 2…
Very straight forward took less than 2 minutes
August 10, 2026
Reply from Chrysalis Finance
Steve, it's great to hear that everything was straightforward and took less than two minutes for you! We work hard to make the application journey as quick and simple as possible, so we're really pleased you had such an efficient experience. Thank you for the five-star review, Steve, and have a great rest of your week! Many thanks, Betty at Chrysalis Finance
Very helpful cleat and stress free.
Very helpful cleat and stress free.
My operation went very well
August 5, 2026
Reply from Chrysalis Finance
Thomas, thank you for sharing such positive feedback. We're really glad that you found the process helpful, clear and stress-free, and it's especially lovely to hear that your operation went very well. Being able to help make the finance side one less thing to worry about is exactly what we're here for. Wishing you all the very best with your recovery, Thomas! Many thanks, Betty at Chrysalis Finance
Very simple to use and a great support…
Very simple to use and a great support system for those who can’t afford private treatment upfront.
August 10, 2026
Reply from Chrysalis Finance
Lou, thank you for such thoughtful feedback. We're so pleased that you found the process simple to use and that the finance provided useful support in accessing private treatment without needing to pay everything upfront. Helping make treatment more accessible is at the heart of what we do. We really appreciate your review, Lou, and wish you all the best! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Nikki, we're delighted to hear that you found the experience super easy, quick and efficient! We know that arranging treatment can come with plenty to think about, so our aim is to keep the finance process as hassle-free as possible. Thank you for taking the time to leave us five stars, Nikki, and we hope you have a lovely day! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Kimberly, it's wonderful to hear that your experience was straightforward, quick and easy. That's exactly what we aim for when helping our customers arrange finance for their treatment. Thank you for taking the time to share your positive feedback, Kimberly - it really is appreciated. We hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
Very good payment plan.
August 10, 2026
Reply from Chrysalis Finance
Nikki, thank you for your five-star review! We're really pleased that you're happy with your payment plan. We want our finance options to help make the cost of treatment feel more manageable, so it's lovely to know the plan is working well for you. Thank you again for your feedback, Nikki, and we wish you all the best! Many thanks, Betty at Chrysalis Finance
Thoroughly appreciated opportunity to…
Thoroughly appreciated opportunity to use Chrysalis at zero interest finance option
August 10, 2026
Reply from Chrysalis Finance
Christopher, we're so pleased that our 0% finance option helped you access the treatment you needed in a way that suited you. Giving customers a manageable way to spread the cost is an important part of what we offer, so it's wonderful to hear that you appreciated the opportunity. Thank you for your kind review, Christopher, and have a lovely week! Many thanks, Betty at Chrysalis Finance
seam free finance package easy and pain free to organise
Chrysalis finance for my hip operation was simple to organise and took the pain out of paying for my hip replacement.
The whole hip replacement procedure at Sulis Hospital was brilliant, pain free and after 8 days I am almost walking without a stick.
August 10, 2026
Reply from Chrysalis Finance
Brian, thank you for sharing such a wonderful update. We're delighted that arranging finance for your hip operation was simple and helped take some of the pressure out of paying for your replacement. It's fantastic to hear that your procedure at Sulis Hospital went so well and that you're already making such great progress after eight days. Wishing you a smooth and speedy continued recovery, Brian! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for the five stars! We're really pleased that you received great service and found everything fast. We understand how valuable a quick, smooth process can be when you're arranging treatment, so it's lovely to know we made things easy for you. We appreciate your feedback and hope you have a wonderful rest of your day! Many thanks, Betty at Chrysalis Finance
Explained well and a easy process
August 3, 2026
Reply from Chrysalis Finance
Neil, we're really glad to hear that everything was explained well and that you found the process easy. Clear information is so important when making a finance decision, and we want you to feel comfortable and informed throughout. Thank you for taking the time to leave us your feedback, Neil, and we hope you have a great week! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
We're pleased to hear that the funds for your treatment were transferred smoothly. Making sure the finance side runs efficiently is an important part of helping your treatment journey go to plan, so it's great to know you had a positive experience. Thank you for your five-star review, and we wish you all the best! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Jo, thank you for your lovely review! It's fantastic to hear that you received great service and found the finance easy to arrange. We always want the process to feel simple and supportive, allowing you to focus on your treatment rather than the paperwork. We really appreciate your feedback, Jo, and hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
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