Due to circumstances I needed to take the private route for an operation. The medical group offering the treatment provided details of a 2 year interest free payment plan through their partners Chrys... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My transaction with Chrysalis Finance was remarkably straightforward. They were helpful and the contract was very clear, no confusing wording. It was clear from the start how much I would be paying pe... See more
Company replied
It was really easy to complete the application and apply for the loan. Loved the utility where you could see how much adeposit made to the monthly payments so you can tailor it to how much you want t... See more
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My application was dealt promptly and Iam very happy with the service that I have received. I was kept informed by an Email when myapplication was completed. The customer service from Chry... See more
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Company details
Written by the company
Chrysalis Finance are the UK’s largest ethical caring, and responsible lender in healthcare! Need private dental or healthcare treatment? Get the treatment you need, when you need it, with Chrysalis. Our payment options allow you to spread the cost of your treatment, paying in monthly instalments. No waiting list. No lengthy forms. No hassle. We're partnered with over 3,000 clinics. Find a Chrysalis Finance approved clinic by checking the list of partner clinics on our website. We care about you and your treatment. Acceptance is subject to status. Terms and Conditions apply.
Contact info
PO Box 404, Alderley Edge, Cheshire , SK9 0EA, Alderley Edge, United Kingdom
- 0333 32 32 230
- theteam@chrysalisfinance.com
- chrysalisfinance.co.uk
4.9
Excellent
5K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very good payment plan.
August 10, 2026
Reply from Chrysalis Finance
Nikki, thank you for your five-star review! We're really pleased that you're happy with your payment plan. We want our finance options to help make the cost of treatment feel more manageable, so it's lovely to know the plan is working well for you. Thank you again for your feedback, Nikki, and we wish you all the best! Many thanks, Betty at Chrysalis Finance
Thoroughly appreciated opportunity to…
Thoroughly appreciated opportunity to use Chrysalis at zero interest finance option
August 10, 2026
Reply from Chrysalis Finance
Christopher, we're so pleased that our 0% finance option helped you access the treatment you needed in a way that suited you. Giving customers a manageable way to spread the cost is an important part of what we offer, so it's wonderful to hear that you appreciated the opportunity. Thank you for your kind review, Christopher, and have a lovely week! Many thanks, Betty at Chrysalis Finance
seam free finance package easy and pain free to organise
Chrysalis finance for my hip operation was simple to organise and took the pain out of paying for my hip replacement.
The whole hip replacement procedure at Sulis Hospital was brilliant, pain free and after 8 days I am almost walking without a stick.
August 10, 2026
Reply from Chrysalis Finance
Brian, thank you for sharing such a wonderful update. We're delighted that arranging finance for your hip operation was simple and helped take some of the pressure out of paying for your replacement. It's fantastic to hear that your procedure at Sulis Hospital went so well and that you're already making such great progress after eight days. Wishing you a smooth and speedy continued recovery, Brian! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for the five stars! We're really pleased that you received great service and found everything fast. We understand how valuable a quick, smooth process can be when you're arranging treatment, so it's lovely to know we made things easy for you. We appreciate your feedback and hope you have a wonderful rest of your day! Many thanks, Betty at Chrysalis Finance
Explained well and a easy process
August 3, 2026
Reply from Chrysalis Finance
Neil, we're really glad to hear that everything was explained well and that you found the process easy. Clear information is so important when making a finance decision, and we want you to feel comfortable and informed throughout. Thank you for taking the time to leave us your feedback, Neil, and we hope you have a great week! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
We're pleased to hear that the funds for your treatment were transferred smoothly. Making sure the finance side runs efficiently is an important part of helping your treatment journey go to plan, so it's great to know you had a positive experience. Thank you for your five-star review, and we wish you all the best! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Jo, thank you for your lovely review! It's fantastic to hear that you received great service and found the finance easy to arrange. We always want the process to feel simple and supportive, allowing you to focus on your treatment rather than the paperwork. We really appreciate your feedback, Jo, and hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
Very helpful staff who made applying…
Very helpful staff who made applying for a loan very easy.
July 30, 2026
Reply from Chrysalis Finance
Stephen, thank you for your feedback. We're really pleased that our team were helpful and made the loan application easy for you. Having someone there to support you through the process can make such a difference, and we're glad our staff provided that experience. Thank you for taking the time to review Chrysalis, Stephen, and we wish you all the best! Many thanks, Betty at Chrysalis Finance
Finance Plan for Surgery
Organising finance package for surgery was straightforward and funds were delivered in time. i was kept appraised in advance so could go forward in confidence that all was in order.
August 4, 2026
Reply from Chrysalis Finance
Thank you for sharing your experience with us. We're so pleased that arranging the finance for your surgery was straightforward, that the funds arrived in time, and that you were kept updated in advance. Knowing everything is in place before treatment can provide valuable peace of mind, so it's wonderful to hear that you were able to move forward with confidence. We wish you all the best with your treatment and recovery! Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your lovely feedback! We're so pleased to hear that you received excellent, personal service and found everything really easy to sort. We always want the finance process to feel as simple and reassuring as possible, so it's wonderful to know this was your experience. Thank you for taking the time to leave us a review, and we hope you have a lovely rest of your day!
Many thanks, Betty at Chrysalis Finance
Straightforward application process and…
Straightforward application process and swift, efficient approval.
August 3, 2026
Reply from Chrysalis Finance
It's great to hear that you found the application process straightforward and that your approval was handled swiftly and efficiently. We know how important it is to have everything arranged without unnecessary delays, so we're delighted the process worked well for you. Thank you for sharing your feedback with us, and we hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
Easy to do
Easy to do
Nice lady on other end
Brilliant all paid for peace of mind when you are in the hospital awaiting operation
Patricia Darch
August 6, 2026
Reply from Chrysalis Finance
Patricia, thank you for such kind feedback. We're so pleased that you found the process easy and that our team was able to help make things feel a little more straightforward while you were awaiting your operation. Having your finance arranged can offer real peace of mind at an important time, and we're glad we could support you. Wishing you all the very best, Patricia, and thank you again for taking the time to leave us a review. Many thanks, Betty at Chrysalis Finance
Whole experience very positive
Whole experience very positive. I didn’t realise that the deposit had to go to the hospital, not Chrysalis hence 4 points, although that may have been my failure to read the instructions.
August 5, 2026
Reply from Chrysalis Finance
Keith, thank you for your thoughtful and honest feedback. We're really pleased to hear that your overall experience with Chrysalis was a positive one. We also appreciate you mentioning the point around where the deposit needed to be paid - clear information is so important throughout the process, and your comments are genuinely helpful to us. Thank you again for taking the time to share your experience, Keith, and we hope you have a lovely rest of your week. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Jill, we're delighted to hear that you found everything very simple. We work hard to make arranging finance as straightforward as possible, so it's lovely to know the process felt that way for you. Thank you for taking the time to leave us your feedback, Jill, and we hope you have a wonderful day! Many thanks, Betty at Chrysalis Finance
First class member of staff.I had used…
First class member of staff.I had used Chrysalis before and found them excellent.
August 5, 2026
Reply from Chrysalis Finance
James, it's lovely to hear from a returning customer and we're so pleased that you found our team first class. Knowing that you've chosen Chrysalis again after a previous positive experience means a great deal to us. Thank you for your continued trust and for taking the time to share your feedback, James. We hope you have a lovely rest of your week! Many thanks, Betty at Chrysalis Finance
First class service and applying for…
First class service and applying for the loan was very easy. Good communication throughout the process
August 3, 2026
Reply from Chrysalis Finance
David, thank you for your fantastic feedback. We're so pleased that you found the service first class, the application easy and the communication helpful throughout. We want you to feel informed and comfortable at every stage, so it's great to know that was reflected in your experience. We really appreciate you taking the time to leave us a review, David. Many thanks, Betty at Chrysalis Finance
Park Private Hospital Knee Replacement…
Park Private Hospital Knee Replacement Payments made over 10 months loan interest free application through Chrysalis Finance Easy to apply would recommend if you require finance to pay for your application
July 28, 2026
Reply from Chrysalis Finance
Thank you for sharing your experience with us. We're delighted that arranging interest-free finance for your knee replacement at Park Private Hospital was easy and straightforward. Being able to spread the cost can make treatment feel much more manageable, so it's wonderful to hear that you would recommend Chrysalis to others who may need finance for their care. Wishing you all the very best with your treatment and recovery! Many thanks, Betty at Chrysalis Finance
Very straight forward
August 4, 2026
Reply from Chrysalis Finance
Tracy, it's great to hear that you found the process very straightforward. We always aim to keep things clear and uncomplicated so you can focus on what matters most. Thank you for taking the time to share your experience with us, Tracy, and we hope you have a lovely rest of your day! Many thanks, Betty at Chrysalis Finance
Very straightforward to arrange the…
Very straightforward to arrange the finance I needed
August 3, 2026
Reply from Chrysalis Finance
Florence, we're so pleased to hear that arranging the finance you needed was very straightforward. Our aim is to make the process as smooth and stress-free as we can, particularly when you're organising important treatment. Thank you for your valued feedback, Florence, and we hope you have a wonderful rest of your week. Many thanks, Betty at Chrysalis Finance
Reply from Chrysalis Finance
Thank you for your kind words. Efficient, friendly and professional service is exactly what we want every customer to experience, so we're delighted that this stood out during your time with Chrysalis. We really appreciate you taking a moment to leave us your feedback and hope you have a lovely day! Many thanks, Betty at Chrysalis Finance
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