chuchucherry Reviews 246

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the wide range of items available, including exclusive selections not found elsewhere. People are very satisfied with their orders, frequently mentioning the secure packaging that ensures items arrive in perfect condition, and the inclusion of thoughtful freebies. The delivery service is also highly regarded for its speed and efficiency, with many noting that their packages arrived earlier than expected. However, some customers experienced issues with their orders, such as receiving the wrong album version after a long wait for a pre-order. A few other people also felt that the dispatch and delivery times were longer than anticipated, with one instance of a refund issue and a promised freebie not being included.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the secure packaging,... See more

Order

Customers had positive experiences with order. Many reviewers consistently praise the prompt arrival and good... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Rated 5 out of 5 stars

I just received a TXT pob order from chuchucherry and I couldn’t be happier! They wrote me a lovely note and added some incredibly special freebies (official pobs and postcards!) which I am so so gr... See more

Company replied

Rated 5 out of 5 stars

Chuchucherry include products that are not sold on other sites so that's amazing! They're super efficient with updates and shipping. Packaging is very good too. You can tell they really care about the... See more

Company replied

Rated 5 out of 5 stars

We bought 2 TXT Together full album sets (6 albums in total) with photocard sorting. The parcel arrived earlier than expected and the albums were really well wrapped. It was sooo nice knowing we wo... See more

Company replied


Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfection

My album came on time and it’s authentic! I had no issues and it was also properly sealed, I would definitely recommend ordering from here!!

February 3, 2023
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Rated 5 out of 5 stars

Amazing!!!

My albums came perfectly wrapped with a couple pc extras as a gift! Nothing was damaged and it came a lot faster than expected! Thank you so much

January 14, 2023
Rated 5 out of 5 stars

Best Kpop shop

This is my 3rd time ordering from Chuchucherry and they’re now my go to shop. You can tell they take great care packaging wise. Everything arrives safe, cute freebies, and not to mention how quickly it comes compared to other shops. I’ve ordered my Jimin/RM photofolio from a different shop months ago and have yet to receive them :( yet when I ordered Jin photofolio and Indigo by RM from here, I got both right before New Year’s Day. So impressed.

December 31, 2022
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Reply from chuchucherry

You're too kind! We love customers like you so much - thank you ARMY for supporting our kpop shop 💜 We hope you're happy to have Seokjin back with you 🥰

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Rated 5 out of 5 stars

Amazing kpop shop!!

My product was super well packaged so it was fully protected! And the prices are very reasonable and the free postage on albums is such a good incentive and really helps reduce the cost! The extra photocard is also a lovely little bonus!! Overall, great experience and will definitely be back <3

January 3, 2023
Rated 5 out of 5 stars

Fave kpop store 🥹

Love chuchucherry!! I've bought multiple things from their store and everything always comes quick, packed well and with super cute freebies 🥹 legit my go to store when it comes to kpop merch!! 🤍

January 4, 2023
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Rated 5 out of 5 stars

Fantastic service

I ordered BTS YTC badge set. Considering it is the holidays, my order arrived quickly in a pink box and a thank you card.. of my bias Seokjin! Over the moon!
I will definitely order again.

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Indigo RM Preorder

Ordered the Indigo set from here and couldn’t be more happy!! Everything arrived perfectly, customer service was great and they worked so hard despite the busy holiday period and Royal Mail strikes. I’ll definitely order from here again 💜💜

December 29, 2022
Unprompted review
Rated 5 out of 5 stars

very trustworthy <3

very quick delivery and always arrives safe!! always trust chuchucherry when it comes to buying kpop merch that we can't buy from weverse.

December 20, 2022
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Reply from chuchucherry

Thank you so much! 🍒

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Rated 4 out of 5 stars

Woo!ah! Qurious review

The album came super fast! Packaging was lovely and pink~ the album had a few bumps across the sides, not sure if it was bubble wrap issues or else such as sending out that way but other than that AMAZING service would recommend

November 25, 2022
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Reply from chuchucherry

Hi there,
Thank you so much for the lovely review 🥰💗 We're so sorry to hear about the bumps! Please feel free to reach out to us via email or social media if you have any concerns 💕

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing. I've ordered off other K-pop sites in the past, but absolutely nothing can compare to this one! Good prices, fast delivery, every order even comes with freebies! I've even placed a few pre-orders and they're keeping us updated on those on their social media sites! A fantastic place to shop - highly recommended! 💜

November 10, 2022
Unprompted review
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Reply from chuchucherry

We're so happy to hear that and hope you shop again with us soon! 🥰 Thank you 💜

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Rated 5 out of 5 stars

I Love!

My album came quickly, despite the strikes (respect to postal workers🙏🏻)
Recommend 100% for uk buyers :)

November 17, 2022
Unprompted review
Rated 4 out of 5 stars

It came with freebies?!

Got everything I bought and it came with freebies and a seemingly complementary top loader for the photocard.

November 3, 2022
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Reply from chuchucherry

We're so happy you like our new freebies ❤️ Please feel free to reach out to us via email or social media if you ever have any questions or concerns ✨

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