Chuckling Goat Reviews 

8,733
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was informed by email that my subscription is due for my next regular order. Two days before delivery I was informed that it’s on its way. On the day of delivery, a time slot was given. The DPD deli... See more

Rated 5 out of 5 stars

The sensitive goats milk soap is perfect for sensitive skin. If you've had any skin reaction from products elsewhere I suggest you try this to help your skin. It works! This soap is outstanding.

Rated 5 out of 5 stars

Great product range, from kefir to soaps and supplements. Scientifically backed and well researched. I love how completely natural these products are and how much better my body is for having them.... See more

Rated 4 out of 5 stars

Very good quality kefir milk .Not sure if felt any better on it as did not notice difference Would order on regular basis but bit out my price range . But was worth a try .


Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(8,733)

436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so thankful I came across…

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly call .
Thank you all for such wonderful service.

June 2, 2026
Rated 5 out of 5 stars

First class service.

First class service.
Delivered when said by DPD driver Jamie whom I can always rely on which sadly cannot be said for all his colleagues.
The Kefir is a great product albeit a wee bit on the expensive side!

June 20, 2026
Rated 5 out of 5 stars

I have a subscription with ‘Chuckling…

I have a subscription with ‘Chuckling Goat’for Kefir(probiotic) and prebiotic. I started subscribing in the Autumn/Winter 2025 and have never looked back. Since my gut adjusted to the new regime, I feel healthier and I’m as regular as clockwork all thanks to Chuckling Goat. Simply the best on the UK market……Highly recommended.

April 22, 2026
Rated 5 out of 5 stars

Miracle stuff!

Where to start! Kefir, specifically chuckling goat kefir has actually changed me and my family’s lives. Solved my 2yr old son’s severe eczema, drinking that alongside the sensitive lotion and soap and I’m using the calming lotion on my face and drinking the kefir too which has both improved my skin/hair but also massively helped my gut in eating certain foods it had become sensitive to after a nasty virus we had last year. It is actual miracle stuff and I can’t rate it highly enough. Top that with first rate customer service and advice from an actual human whenever you need it, it’s worth trying it, it actually works!

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Courier failed to make contact

On both deliveries the courier failed to ring me on the entry keypad, then emailed saying I was out - I was not out. On the second occasion, having first said I was out, he then said he had delivered and attached an image. I went down to collect the parcel as soon as I saw the email, but it was not there.

May 26, 2026
Chuckling Goat logo

Reply from Chuckling Goat

Dear Mrs. Pullan -

Thanks for getting in touch. I completely understand your frustration here - nothing worse than a bad courier experience!

We do pay over the odds to work with DPD, who are the highest-rated courier service in the UK, with a 99% success rate. Having said that, 99% is not 100% - and sadly there will always be bad apples and stupid drivers!

We have now re-shipped your order and are tracking it on our end to ensure successful delivery.

In future, if you just get in touch with one of our lovely (human, no AI!) team members on live chat, available 8 am to 8pm every weekday, they will be happy to immediately sort out any DPD issues for you going forward.

Again, many apologies for your inconvenience!

Kind regards,
Shann Jones MBE
Founder/Director
Chuckling Goat

Rated 5 out of 5 stars

They are just a fabulous company

They are just a fabulous company. Whenever I have had a problem they are very proactive in helping to sort it out.
Products are brilliant and I love the fact that they work with Universities to gain professional analysis of their products.
Like I said a really fantastic company and I always recommend them.

May 21, 2026
Rated 5 out of 5 stars

Best Kefir

I have been using Chuckling Goat for many, many years. Their products are second to none and I always make sure I order a batch of their Original Kefir, specifically after a course of antibiotics or ill health. Delivery is prompt and parcels are handled with care. I wouldn’t go anywhere else for my Kefir. Shann knows her products and her industry well, hence her accolades.

May 20, 2026
Rated 5 out of 5 stars

I like to call

I like to call, I feel a warm connection.very friendly and very informative. I was in decisive ,whether to go for the light or full fat kefir.The girl was so patient working out the difference In calcium which was my priority.I feel the fish collagen has given me “less joint pain”which gave me the opportunity to go to palates.
I like their family approach, sharing professionally what works.I recommend Chuckling Goat to all my clients.

May 19, 2026
Rated 5 out of 5 stars

Easy to manage subscription online

Easy to manage subscription online. Excellent back up service on the chat pretty much whenever you need to speak to someone.. knowledge is amazing and if they don't know they say so.. (mainly mixing with prescription meds questions).

May 18, 2026

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