Cicero's Reviews 550

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the authentic Italian food items. Many people appreciate the efficient and reliable delivery service, noting that orders arrive quickly and are exceptionally well-packaged to prevent damage. The overall service is frequently described as excellent, with consumers finding the ordering process easy and the company responsive. However, some customers experienced issues with incomplete orders or delivery discrepancies, particularly concerning items not being delivered as expected. A few reviewers also mentioned that some products had a shorter shelf life than anticipated.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the authentic feel... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Reviewers consistently mention positive feedback about quality. Customers praise the authentic feel and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the impressive, reliable, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process... See more

Based on these reviews

Rated 5 out of 5 stars

We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more

Rated 5 out of 5 stars

This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more

Rated 5 out of 5 stars

After I placed my order a representative from Cicero contacted me to inform me that due to low stock of my chosen item they could only deliver 3 out of the 5 items in my order. They have a minimum ode... See more

Rated 5 out of 5 stars

Really impressive reliable service. The packaging is first rate with fresh food keeping fresh and bottles expertly packed to avoid damage. Definitely recommend and will definitely use Cicero again.... See more


Company details

  1. Supermarket

Information provided by various external sources

Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...


Contact info

4.9

Excellent

TrustScore 5 out of 5

550 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent service and products

Excellent service! Quick delivery! Genuine Italian food and wine!
My mum loved ragu star whilst she was visiting me in Italy! So I decided to get her some from Cicero’s! I also added pasta, parmigiana cheese and a bottle of wine! My mum loved it all! She had a taste of Italy from her UK home!
Highly recommend and will use them again!

August 26, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged. Overall very happy with the products and the service. Will use them again.

August 18, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience. Loved the vast variety of different products. My son loved all his different treats. Thank you. Fast Delivery & great customer service.

July 18, 2025
Rated 5 out of 5 stars

Outstanding service and products

I find Cicero’s are reasonably priced and have everything I need and much more. The website is easy to navigate with a wide range of products and offers. Delivery was fast and well packed and goods of outstanding quality .

July 9, 2025
Advertisement
Rated 5 out of 5 stars

My new go-to site

Amazing place, wish I knew of it sooner. Best and widest choice of products that rivals any other place on price and customer service. I've just found my new go to site for family shopping. Thank you so much you guys for the swift delivery and amazing prices.

July 6, 2025
Rated 4 out of 5 stars

Good but pricey

Upside: Good quality. Efficient service. Well packaged and quickly deliveted. Web site clear and without tricksy turnoffs. Well sorted.
Downside: Pricey. Limited range.
Nother thing; Thank you. Be well

June 17, 2025
Rated 5 out of 5 stars

Absolutely superb

Absolutely superb. Thank you so much , my order was received earlier than expected which couldn't of made my day more better.

June 12, 2025
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look