Cicli Tartaggia Reviews 42

Amazing store and staff, 100% professionals.
It is not enough just to buy a bicycle, but it is more important that you have technical and professional support at all times. I experienced it, and after two years of buying a bike in his store, I have every support and quick and precise answer. They accepted all my complaints, and they responded very quickly. Thank to all staff especially Sebastian.
What I have to say is feel free to contact dear Sebastian and he will answer all your questions very quickly, and solve all your problems.

I purchased a Colnago V4Rs in November 2024 through Cicli Tartaggia, and the experience has been extremely disappointing.

The original frame developed significant noise from the bottom bracket area and was sent back under warranty. After two months, a replacement frame was provided — however, it came with multiple issues: mismatched paint (brighter white than the fork), missing clear coat in several areas, poor finishing around the bottom bracket, scratches on the rear stay, and missing items including the digital token and rear thru axle.

I was also informed that the warranty would not reset with the replacement frame, which contradicts EU consumer law.

A second replacement was then provided. While slightly improved, it still had missing clear coat and a noticeable color mismatch with the fork, which appeared used and scratched despite being described as new.

After multiple failed attempts to resolve the issue, I formally requested to cancel the purchase in accordance with EU consumer protection rules. This request was declined, with both the dealer and Colnago stating that no further action could be taken.

At this price level, both the product quality and after-sales support fall far below expectations. I cannot recommend this dealer based on my experience.

I am very happy with my purchase from Cicli Tartaggia. I ordered a bike from the online shop and it arrived at my door within a week for just 40€ shipping from Italy to Sweden. Everything was in order when the bike arrived.

All is perfekt. By a nice Pinarello and i‘am happy with all.
Greetings Harald

It’s really difficult to describe how good are they specially Mr. Stefano, very patient and amazing customer services, give me best deal, fast respond, genuine/ original parts, and always following up with orders, awesome experience and I recommend them to all cycling community, thnaks

I am fully satisfy, and highly recommend to my colleagues and fellow to buy product from Cicli tartaggia, outstanding service, friendly custom service,

Really good service. I ordered a frame to be delivered to the UK and the commutation, delivery and payment was super smooth and easy. Highly recommend.

Referred to Cicli Tartaggia by a friend. Responsive and helpful throughout the sale. Frame arrived in one piece as promised and preregistered with Pinarello. Excellent Service, thoroughly recommended.