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CigarPlace.com Reviews 

2,537
•
TrustScore 5 out of 5

4.8

Tobacco Shop
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Review summary

Created with AI, based on recent reviews

Considering 2,367 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly affordable pricing, wonderful product selection, and the easy-to-navigate website that makes finding favorite items very simple. Buyers often highlight the reliable customer service, noting that orders arrive quickly and are carefully packed to ensure everything remains in pristine condition. Some reviewers were not happy with the delivery speed, mentioning that shipping can occasionally take longer than expected compared to other online stores. A few people also noted occasional delays in getting their packages shipped out, which tested their patience during the entire ordering process.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently highlighting great pricing and competitive... See more

Product

Clients share positive opinions on product quality, frequently praising the fresh condition of the items upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that shipping is amazingly fast... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is quick,... See more

Website

People report positive experiences with website, finding it well designed and user-friendly. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Have purchased several times. Products exactly as advertised. Quick shipping and 2 cigar return policy is definitely a best practice. Very satisfied. Their sale prices are great. When o... See more

Rated 5 out of 5 stars

I've bought cigars from other retailers and the shipping costs are outrageous. I can't believe I haven't found this site before. The prices are amazing, you can opt for free shipping, and I had a trac... See more

Rated 5 out of 5 stars

I have had nothing but good experiences over the years I’ve dealt with Cigar Place! They have the best overall prices on line consistently, as far as I’m concerned. Others advertise low prices, but... See more

Rated 5 out of 5 stars

Been shopping with you for over a decade. My late wife, God rest her soul, ordered cigars from you probably 15 years ago and told me about you. Cigarplace is very professional, quick, and has a great... See more

Company details

  1. #1 of 33 best companies in Tobacco Shop

Written by the company

Shop online with CigarPlace.com for the best cigar prices and all your cigar accessory needs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,537)

2,486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Prices

Prices
Bargins
Freeo's
Good advice
Great place for a new smoker to acuire knowledge and neuance

August 13, 2026
Rated 5 out of 5 stars

I'll be back!

They offer a large varity at great sale prices. Ordering is as easy as it gets. Delivery was very quick. The packaging was great, they could have shipped fresh eggs in the package and they would have made it. :)

August 11, 2026
Rated 5 out of 5 stars

First time order from CigarPlace.biz!

Ordered from CigarPlace for the first time recently and the whole experience was smooth from checkout to delivery. Pricing was competitive against the other online retailers I checked, and the site was easy to navigate without a lot of noise.

What stood out most was the packing. Everything arrived in excellent condition, well protected, with humidity accounted for. That's not a given with online cigar orders and it makes a real difference by the time the box gets to you. Shipping was quick and the tracking information was accurate throughout.

No issues with the order itself as everything I selected was in stock and arrived as described. I'll be ordering from them again.

August 13, 2026

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