Great service! Have purchased several times. Products exactly as advertised. Quick shipping and 2 cigar return policy is definitely a best practice. Very satisfied. Their sale prices are great. When o... See more
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Review summary
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I've bought cigars from other retailers and the shipping costs are outrageous. I can't believe I haven't found this site before. The prices are amazing, you can opt for free shipping, and I had a trac... See more
I have had nothing but good experiences over the years I’ve dealt with Cigar Place! They have the best overall prices on line consistently, as far as I’m concerned. Others advertise low prices, but... See more
Been shopping with you for over a decade. My late wife, God rest her soul, ordered cigars from you probably 15 years ago and told me about you. Cigarplace is very professional, quick, and has a great... See more
Company details
- #1 of 33 best companies in Tobacco Shop
Written by the company
Shop online with CigarPlace.com for the best cigar prices and all your cigar accessory needs.
Contact info
874 SW Enterprise Way, 34997, Stuart, United States
- 1-800-913-0433
- customersupport@cigarplace.biz
- cigarplace.biz
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great selection of cigars at low prices
August 1, 2026
The order went through without a hitch…
The order went through without a hitch and was shipped shortly thereafter.
August 13, 2026
Great prices and great shipping
August 13, 2026
Excellent service and great pricing.
August 13, 2026
Your company did not provide any…
Your company did not provide any humidification services for the cigars I purchased.
August 13, 2026
Reply from CigarPlace.com
Thank you for taking the time to leave us your feedback. It is our policy to add additional humidification packs to all in-house made samplers and 5-packs. We do not open sealed products or boxes to add extra humidification unless requested. Our Customer Care team will reach out to you directly regarding your recent order for additional information.
Great prices and useful freebies!
August 13, 2026
Very pleased with first shipment
Very pleased with first shipment, cigars were fresh and very delightful. Will order from you from now on. Received order before scheduled date. Thank you👍🏼
August 7, 2026
where's the coupons
theres never any coupons, just deals on the boutique and mediocre that nobody wants. found coupons on the net but they never work!
August 13, 2026
Reply from CigarPlace.com
Thank you for taking the time to leave us your feedback. We price our inventory very aggressively in order to provide our customers with great everyday low pricing and not need to rely on discounts for a good deal. While we do occasionally offer discount codes via our email newsletter, we do not provide them to external discount bank websites. The codes found on those sites are provided by their users and often display old, outdated promotions.
Item was in stock at a great price
Item was in stock at a great price. Website offerings easy to understand. Good customer support. Arrived in perfect condition. Great job.
August 4, 2026
always happy with service and pricing
August 12, 2026
Great deals
Great deals! If I ever have a problem, it's immediately taken care of. Great cigars, great customer service!
August 12, 2026
Price cigars show up fresh
August 12, 2026
Delivery time a bit long
It’s going to take over a week to get my order which compared to any other cigar store is twice as long as usual. Not a huge deal but It’s going be awhile before I get the order to see if it made it.
August 8, 2026
Reply from CigarPlace.com
Thank you for taking the time to leave us your feedback. Our default shipping carrier for Free and/or $1 Shipping is USPS Ground Advantage, which does have a 3-7 business day transit time, depending on location. As we are located in Florida, this can be a day or two further away than other vendors for some states, unfortunately.
However, we do have expedited shipping options available for an additional fee. These options are available during checkout, with estimated transit times for each.
Please also keep in mind that we back our product 100% with our 2-Cigar Guarantee, so if you have any issues, comments, or questions, please don't hesitate to reach out to us at 1-800-913-0433 or customersupport@cigarplace.biz, and one of our agents would be happy to assist you.
Easy to navigate and has great products…
Easy to navigate and has great products at a price that makes you want to come back.
August 12, 2026
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