cinch - Corby Warehouse Reviews 

Pardeep was very polite and helpful, great experience

Excellent service at the corby branch with Oliver, very friendly, explained everything in detail, thank you.

Pardeep we as a great for our handover, seemless and helpful! Friendly centre and quick process

So far so good.

No unexpected issues with the car.

Everyone I spoke to at the Corby location was very friendly and helpful. And the chap that I dealt with was great.

Zero pressure for the sale, they genuinely just want to make sure you're getting what you wanted.

I can't fault the service.

No problems ordering the car & delivery of car. Would have liked driving instructor to guide me driving using the new services in the car which would be helpful as it was quite different to my Nissan micro also I did not expect the car a have a Manuel in it as I would preferred to be fully automatic,

We only had one small issue. A tyre pressure gauge warning light came on and we didn’t know how to turn off because there was no manual until we got home which was a bit unfortunate as we were driving down the motorway and it was a bit worrying.

Pardeep Singh , although the car was delivered late he was really nice , friendly & helpful, thorough talk about the car, I’m impressed so far , he did say I should have been given a free water bottle & umberella with the car but it wasn’t in the car wheh he collected it , could you please send me them thanks

They provided very efficient service. I sold my car in part-exchange and easily acquired another one, hassle-free.

I dealt with Max at Corby Cinch who was incredibly helpful and thorough. He spent time understanding my needs, what I was looking for and why and then provided advice and guidance. He ran through all aspects of the process and provided clear, honest guidance that led to my new purchase. Overall excellent experience with kind and helpful staff

Pradeep Singh delivered my car Saturday morning. He kept in touch with me during his delivery journey and informed me when he had arrived. The car arrived in a clean and tidy condition, having just been washed.

He then took the time to show me around the vehicle and answered any questions I had. He was very friendly and approachable throughout our short meeting.

The process of buying the car was very good. Picked up the car it looked good and drives well. Their was no service history with the car (will this be posted on?) the car was advertised as having 2 keys (working) there was one in full working order and another with the back plate missing exposing the battery and the key was missing, making it not fit for purpose. There is a some drama to the passenger door card that was not shown in the photographs. Standard breakdown equipment for this make and model where missing I have a towing eye and spurious run flat tyre repair kit. There are also not car mats included.
These points where mention at the time of collection, I have since contacted you about these issues by telephone (a very confusing automated system) within the 14 day cooling off period, the a last person I spoke to was called Haden and he said he would pass this information to Oliver and call me back, this has not happend.
In short will there be a chance to reclaim the cost of putting the issue with key and door card right?
As I feel these issues where not accurately portrayed in the original advertising.
The other missing kit I can live with, either the previous owner or somebody else must have lifted them to sell on ebay.
If this review is read please contact me.

Really disappointing when been to pick the new car , as not washed properly and leafs in the front bonnet, broken mirror , not prepared properly at all

The most amazing customer service. Made us feel special. Car is fab. Thank you Mo, Adrian and George.

Easy to buy, click and pay (if paying via Cash). Collection process was simple enough, turn up and tell them name and registration plate. No demonstration of any of the car equipment. Just told that if I wasn’t happy with it I have 14 days to return. Handed the keys, member of staff stood around for a few minutes to wait for me to accept it and walked off.

No car mats, second key i was given doesnt work at all. Good customer service when delivering vehicle and simple when buying it and booking a time slot.

I found the car online and went over to Corby to view it, lovely car with a few scratches that were sorted with no issues, however there was no gas for the air con, I was told they would sort that and fill it up, I only used the air con twice on short journeys and low and behold it’s run out, a bit disappointed they didn’t stick to their word!

Easy to understand and the whole process

cinch completely ruined what should have been an exciting day by delivering a legally unsafe, unroadworthy car and completely breaching our contract. I paid a premium £225 for a guaranteed morning delivery slot (8am–1pm), but they arrived three and a half hours late at 4:30pm. Far worse, the vehicle arrived with completely bald, degraded tires that sit well below the UK legal minimum tread depth of 1.6mm—a serious violation under Section 40A of the Road Traffic Act 1988. Their advertised 225-point inspection is a total sham. When I called to complain about this severe safety hazard and the late arrival, an advisor had the cheek to offer me a pathetic £50 back on my £225 delivery charge while refusing a full refund. They completely ignored the dangerous tires, claimed ignorance, and told me my only option was to "hand the car back" rather than funding the safety fixes I am legally entitled to under the Consumer Rights Act 2015. Absolute corporate bullying and a total disgrace to consumer safety.

Smooth, easy car buying!
Pleased with my new car.
Everything was so easy and straight forward.
Would purchase a car from you again in the future and recommend Cinch to others.