Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... See more
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I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... See more
Company replied
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... See more
Company replied
Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... See more
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Company details
Written by the company
Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.
Contact info
Acoustic House, Bridlington Road, YO14 0PH, Hunmanby, United Kingdom
- +44 1723 891655
- sales@cirrusresearch.com
- cirrusresearch.com
4.8
Excellent
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very helpful technical sales process
Very helpful technical sales process. Products were excellent for our requirements.
September 23, 2019
Reply from Cirrus Research plc
Hi there Islah,
We're glad to hear our products were exactly what you were looking for! Thanks for taking the time to leave your review.
Best wishes,
The Cirrus Team
Still confused with the recent response
September 23, 2019
Reply from Cirrus Research plc
Hi Bob,
Sorry to hear that you've not found our communication overly clear. We hope your issue has been resolved; if not, please feel free to get in touch with us and we will do everything we can to fix your problem.
Best wishes,
The Cirrus Team
Excellent service!
September 23, 2019
Reply from Cirrus Research plc
Hi Ewan,
Thanks for taking the time to leave your review! We're really pleased to hear you found our service to be excellent.
All the best,
The Cirrus team
Reply from Cirrus Research plc
Hi Anthony,
Thanks for taking the time to leave a great review!
The Cirrus Team
Reply from Cirrus Research plc
Hi Matthew,
thanks for your great comment! We appreciate your kind words.
The Cirrus Team
1st Calss Service
I had great service from Cirrus throughout the process of purchasing the "Safety Officers" noise measurement kit.
Even when our systems dragged the process out, the sales team were very patient and assited my in every way that they could.
August 19, 2019
Reply from Cirrus Research plc
Hi Gary,
Thanks for taking the time to give us your fantastic feedback. Glad to know our Sales team helped you through the process.
The Cirrus Team
Excellent product and service
August 19, 2019
Reply from Cirrus Research plc
Hi Kevin,
thanks for the great comments. We love hearing feedback like this from our customers!
The Cirrus Team
Reply from Cirrus Research plc
Hi James,
Thanks for the great comments. We are very proud of our calibration services and team so amazing to hear the good feedback.
The Cirrus Team
Great products and efficient service.
July 25, 2019
Reply from Cirrus Research plc
Hi Paul,
Thanks for your great review! We appreciate you taking the time to write this. Look forward to working with you in the future.
The Cirrus Team
Customer service is perfect
Customer service is perfect. Always available to answer any question. Fantastic equipment and amazing service and calibration. First and only choice for noise measurement.
July 24, 2019
Reply from Cirrus Research plc
Hi Kris,
Thank you so much for your kind words! All of our teams work incredibly hard to make sure we get things right and it's really encouraging to see that their hard work pays off.
The Cirrus Team
Excellent After Sales Service
I had an issue with the Mark 5 Dose Badge I dropped it off at their HQ as I live locally and CIRRUS were fast in their response time to sort the problem out.
From time of informing them of the issue I was able to drop the dose badge off the very next morning, left it with them and the rest they dealt with.
Excellent service very friendly helpful staff, highly recommended!!
July 23, 2019
Reply from Cirrus Research plc
Hi Julian,
We're so pleased with your comments. We are always here to help! See you next time you pop in the office.
The Cirrus Team
Highly professional service from Cirrus…
Highly professional service from Cirrus from equipment advice through to speedy delivery of the goods. We will continue to use Cirrus as our source of noise measurement equipment and recommend them without hesitation.
July 23, 2019
Reply from Cirrus Research plc
Hi Ray,
Thanks for taking time out of your day to give us this fantastic review!
The Cirrus Team.
Great service fantastic support…
Great service fantastic support training fullfilled our needs would definately reccomend Cirrus to anyone requiring noise measuring equipment
July 23, 2019
Reply from Cirrus Research plc
Hi Keith,
Thanks for your great comments and your recommendation. Glad our hard work comes across to our valued customers.
The Cirrus Team
Excellent customer service and support
Excellent customer service and support. Allowed us to visit their facility to view and trial the equipment we were due to order.
Very professional and capable, with full knowledge of their products.
July 18, 2019
Reply from Cirrus Research plc
Hi Ben!
Great to hear your feedback and your lovely comments. Look forward to working with you some more in the future.
The Cirrus Team
Reply from Cirrus Research plc
Hi Alan,
thanks for you comment!
The Cirrus Team
Calibration
Searched around for the best price for UKAS Calibration, and Cirrus came back with the cheapest quote the same day. Staff are friendly and organising pick up and payment was done quickly and efficiently. Would recommend.
July 16, 2019
Reply from Cirrus Research plc
Hi Oliver,
Thanks for the great comments and glad you're liking the speedy response. Please get in touch if you need anymore help going forward.
The Cirrus Team.
Great customer service and product.
July 16, 2019
Reply from Cirrus Research plc
Hi Rodrigo,
Thanks for your lovely review. We're glad you are happy with the service and with our products.
We very much look forward to working with you some more in the future.
The Cirrus Team.
Brilliant!
I cannot fault the equipment, speed of delivery, after sales, and throughout a very pleasant and professional service. Would recommend Cirrus to everyone.
July 16, 2019
Reply from Cirrus Research plc
Hi Reg,
Your kinds words are so greatly appreciated! Thank you for your comments.
The Cirrus Team.
I found Cirrus to be very responsive…
I found Cirrus to be very responsive and their product is just what we needed.
July 16, 2019
Reply from Cirrus Research plc
Hi Angela,
Thanks for your great review and glad you are enjoying your bespoke equipment. We look forward to working with you again in the future.
The Cirrus Team.
A company you can trust
Fully recommend the company and products. Second to none for customer care, value and assistance. Great to have a company that genuinely cares.
July 16, 2019
Reply from Cirrus Research plc
Hi Graham,
Thanks for taking the time to leave this amazing review. We do genuinely care about each and everyone of our customer's and I'm glad that comes across.
The Cirrus Team.
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