This site is a scam offering free fafsa application then forcing you to pay a fee for them to send it to your school. The option to download and print it off so you can hand deliver it to your school... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required... See more
I felt like it was too easy... at first. Then when I thought I was all done and went to download my application to print there was an error downloading it. Twice. Then I got three emails that acted li... See more
Company replied
it was easier than I expected for the online process. I did try the phone # at one point but got a busy signal, other than that it worked great.
Company details
Information provided by various external sources
Citizen is a platform to file government forms in a few clicks.
Contact info
2800 Biscayne Blvd STE 200, 33137, Miami, United States
- (888) 895-1161
- support@citizen.co
- citizen.co
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smart tool!
I can believe how quickly I completed my FAFSA application. 100% recommended.
Easiest process ever
Great way to get your FAFSA done.
Easy peasy
Thanks a lot. This site made my life much easier. I was struggling to fill out FAFSA by myself.
And most of the questions have a link for more details and explanation. It helped me to understand if I applied to a particular situation or not.
Great and easy!
Simplicity is the latest form of sophistication
It was much simpler than I expected. Thanks!
Nice and easy
The process was much easier than I thought it would be. Filling out the FAFSA can sometimes be a pain but this app made it easy.
Amazing!
The FAFSA process was very easy. I thought that it was going to be confusing. Thank You Citizen
Citizen makes FAFSA Simple!…
Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required on a variety of forms! Far easier than dealing with a paper application.
fast and easy to use!
This made filling out the FAFSA a breeze! It was easy to understand and much faster than the last time I applied for financial aid. Thanks!
The application is fast
The application is fast and straightforward! Thanks to Citizen for this incredible product. The tips and overlays helped me a lot.
Skeptical at first, but it was easy
I was skeptical at first, but it made the application much easier to fill out. I've used fafsa.ed.gov before, and I was just scared of getting things wrong. This tool made it much easier to understand what I was doing. Wish renewing my license was this easy...
Amazed by Citizen services!
I was looking for a better way to complete the FAFSA application.
The assistant was easy, quick and free.
I got some help from the tips which helped me understand how to fill out the application.
Also, they say you can apply as a student or as a parent and it's totally free.
I was proud for having successfully completed the FAFSA application by myself.
Spread the words, this assistant is damn good!
Very helpful
I think this application is really helpful. It has a lot of tips that help you fill out your FAFSA without blocking. Also has a very good support for phone platforms, which make it possible to fill out your application over the phone.
I totally recommend this tool to anyone who wants to fill out their FAFSA application.
Time Saver and a Life Saver
If only this tool was around when I needed to fill out my fafsa, I could of saved a bunch of time in research and frustration.
The FAFSA site is too intimidating for first timers and even second timers, I know, I have been through it. However I have also been through Citizen's FAFSA application and let me tell you it was a piece of cake. The questions were formed in a manner that is easy to understand and the application cuts all the fat using its dynamic questionnaire leaving you with more time and more sanity to enjoy your life.
Now I recommend this tool to friends who are going to college
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








