This site is a scam offering free fafsa application then forcing you to pay a fee for them to send it to your school. The option to download and print it off so you can hand deliver it to your school... See more
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Citizen makes it very easy to file your FAFSA. The questionnaire easily guides you through your specific student status and tax information. The site even tells you where to look for the data required... See more
I felt like it was too easy... at first. Then when I thought I was all done and went to download my application to print there was an error downloading it. Twice. Then I got three emails that acted li... See more
Company replied
it was easier than I expected for the online process. I did try the phone # at one point but got a busy signal, other than that it worked great.
Company details
Information provided by various external sources
Citizen is a platform to file government forms in a few clicks.
Contact info
2800 Biscayne Blvd STE 200, 33137, Miami, United States
- (888) 895-1161
- support@citizen.co
- citizen.co
1.3
Bad
60 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent!
Excellent! Almost felt too good to be true, this website makes the process really easy and fast!
April 17, 2017
Unprompted review
The way it is designed is so simple and …
The way it is designed is so simple and easy.... The FAFSA form should not be so difficult, for years we have all waited for a better way and now it is here.
Turbo tax is to Tax filings as Citizen is to FAFSA (Well done)
Thank you
April 17, 2017
Unprompted review
I felt like it was too easy..
I felt like it was too easy... at first. Then when I thought I was all done and went to download my application to print there was an error downloading it. Twice. Then I got three emails that acted like they were available to download. All of them had errors. Then, as I was filling out the application on the fafsa.gov website, I got an email with the complete application.
April 12, 2017
Unprompted review
Reply from Citizen
Hi Rachel and thanks for sharing your experience with us. Your feedback allows us to continue to improve. Thanks to your comment we identified a Firefox bug and were able to correct the problem. Sorry for the inconvenience and thanks for using our Free FAFSA Assistant.
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