citrusreef.com Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Product never arrived

Ordered product on March 18th. Received confirmation and card was charged. Got a message on March 25th that it had shipped. The tracking number doesn’t work. No one will respond to my requests for an update. Ugh — I’ve been scammed….

March 18, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered 4 months ago

I ordered 4 months ago. Nothing. No email, no answer to my try’s on different Plattforms. Its a scam. I paid for nothing. Don’t make the same mistake.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

ATTENTION - FAKE PRODUCT

Be carefull,
Very poor-quality product, not as shown in the photos. The website looks good, but they make you believe the products come from England, whereas everything actually comes from China.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Order not delivered, no help from customer service

My order was not delivered (I live in Spain) and I reached out to customer service many times through email, whatsapp, facebook and instagram with my order number and all the shipping information. They never replied. I then reached out with a general shipping question (as if I was a new customer), and received a reply in 1 day. So they are choosing to purposely ignore customers that have problems with their orders. Really bad service. Would not recommend ordering from this shop.

January 14, 2024
Unprompted review

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